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Remote Intake Jobs in Boston, MA (NOW HIRING)

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Remote Intake information

See Boston, MA salary details

$33.7K

$48.2K

$90.7K

How much do remote intake jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote intake in Boston, MA is $48,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the most commonly searched types of Intake jobs in Boston, MA?

The most popular types of Intake jobs in Boston, MA are:

What are popular job titles related to Remote Intake jobs in Boston, MA?

For Remote Intake jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Intake jobs in Boston, MA look for?

The top searched job categories for Remote Intake jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Intake jobs?

Cities near Boston, MA with the most Remote Intake job openings:

Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Boston, MA as of September 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,233 per year, or $23.2 per hour.

Remote Mental Health Counselor - Join Our Expanding Team

Brockton, MA • Remote

Empathy Edge Psychological Services
See more jobs at Empathy Edge Psychological Servicesexternal

$51K - $66K/yr

Full-time

Posted 26 days ago

Job description

Position Overview

Empathy Edge Psychological Services is on the lookout for dedicated and licensed Mental Health Counselors to join our dynamic team. In this full-time remote position, you will provide compassionate and comprehensive therapy services to a diverse clientele. Your expertise will play a vital role in helping individuals address their mental health challenges, fostering resilience, and promoting overall well-being.

About the Organization

Empathy Edge Psychological Services is a rapidly growing mental health community based in Brockton, Massachusetts. We are committed to delivering exceptional therapy that not only meets the unique needs of our clients but also contributes to the advancement of mental health care standards in our communities. Our therapists work collaboratively in a supportive environment that prioritizes both professional and personal development.

Work Environment

Our work culture is designed to adapt to your lifestyle, allowing you to work from any location of your choice. As a fully remote organization, we offer the flexibility of setting your own hours, providing both full-time and part-time opportunities. This role empowers you to create a work-life balance that suits your needs while serving your clients effectively. We foster a collaborative virtual atmosphere where both therapists and clients feel supported and valued.

Key Responsibilities
  • Provide individualized therapy sessions to clients tailored to their specific needs and treatment goals.
  • Conduct thorough intake assessments to evaluate clients' mental health conditions and develop effective treatment plans.
  • Utilize evidence-based therapeutic techniques, including Cognitive Behavioral Therapy (CBT), to assist clients in achieving therapeutic goals.
  • Maintain accurate and timely documentation of all client interactions, treatment plans, and session notes.
  • Participate in virtual team meetings to collaborate on case management and share best practices with colleagues.
  • Build and maintain therapeutic alliances with clients for effective engagement and treatment.
  • Stay current with best practices and emerging trends in mental health care.
Patient Population / Client Focus

You will serve a varied client population including individuals facing emotional distress, anxiety, depression, and other mental health concerns. Your ability to build rapport with clients from diverse backgrounds will be crucial in facilitating their healing journey. By focusing on their unique needs, you will work together to develop coping strategies that enhance their quality of life.

Qualifications
  • A Bachelor's degree in a relevant field such as psychology, social work, or counseling.
  • An active and valid license to practice as a mental health therapist (e.g., LICSW, LMFT, LMHC) in the state of Massachusetts.
  • A clean disciplinary record with no actions taken against you by any licensing board.
Preferred Experience
  • At least two years of experience providing clinical psychotherapy to adults.
  • Proven experience and training in CBT and other evidence-based modalities.
  • Demonstrated proficiency in conducting intake assessments, diagnosis, and comprehensive treatment planning.
  • Excellent written communication skills, particularly for documenting session notes and treatment progress.
Compensation and Benefits

The salary for this position ranges from USD 70,000 to 100,000 per year, commensurate with experience and qualifications. In addition, we offer a variety of benefits designed to support our therapists, including:

  • A sign-on bonus for new hires.
  • Flexible scheduling options, allowing you to choose hours that best fit your lifestyle.
  • A stipend for health insurance, contingent upon meeting eligibility requirements.
  • Professional development assistance to support your growth and enhance your skills.
  • A referral program to incentivize attracting more talented professionals to our team.
Career Growth Opportunities

At Empathy Edge Psychological Services, we prioritize your professional advancement. As part of our commitment, we offer opportunities for mentorship, attend workshops, and participate in continued education programs to help you stay at the forefront of mental health practices. Your growth is our priority, and we encourage you to pursue leadership roles as you progress in your career.

Why Join Our Team

Joining Empathy Edge Psychological Services means becoming part of a community that values your contributions and encourages your personal and professional aspirations. Our flexible work environment supports your life choices while ensuring that you can focus fully on providing high-quality care to your clients. You will be joining a team dedicated to excellence in mental health service delivery, and you will experience unmatched support from colleagues who share your passion for helping others.

Application Information

If you are a licensed mental health therapist seeking to make a meaningful difference in the lives of others while enjoying the benefits of remote work, apply today! We look forward to welcoming compassionate and skilled professionals to our dedicated team at Empathy Edge Psychological Services.

Apply