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Boston, MA · Remote
$5 - $12/hr
We are seeking a full-time remote Intake Specialist located in North America/LATAM to serve as the first point of contact for prospective clients. This role is critical to our firm's growth and ...
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Be Seen First
Boston, MA · Remote
$5 - $12/hr
We are seeking a full-time remote Intake Specialist located in North America/LATAM to serve as the first point of contact for prospective clients. This role is critical to our firm's growth and ...
Be Seen First
Boston, MA · Remote
$5 - $12/hr
We are seeking a full-time remote Intake Specialist located in North America/LATAM to serve as the first point of contact for prospective clients. This role is critical to our firm's growth and ...
Quick apply
Be Seen First
Boston, MA · Remote
$5 - $12/hr
We are seeking a full-time remote Intake Specialist located in North America/LATAM to serve as the first point of contact for prospective clients. This role is critical to our firm's growth and ...
Medford, MA · Remote
$18.75 - $25.50/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...
Medford, MA · Remote
$18.75 - $25.50/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...
Medford, MA · On-site +1
$20 - $23/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...
Medford, MA · On-site +1
$20 - $23/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...
Be Seen First
Boston, MA · Remote
$55K - $65K/yr
The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a ... The role is fully remote, with the option to work hybrid in our Boston or Northampton, MA offices.
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Be Seen First
Boston, MA · Remote
$55K - $65K/yr
The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a ... The role is fully remote, with the option to work hybrid in our Boston or Northampton, MA offices.
Medford, MA · Remote
$18.75 - $25.50/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...
Medford, MA · Remote
$18.75 - $25.50/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...
Boston, MA · On-site +1
$55K - $80K/yr
A national law firm is seeking a New Business Intake Coordinator. The ideal candidate will be ... Available for remote work with office visits for business needs
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Boston, MA · On-site +1
$55K - $80K/yr
A national law firm is seeking a New Business Intake Coordinator. The ideal candidate will be ... Available for remote work with office visits for business needs
Medford, MA · On-site
$20 - $23/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...
Medford, MA · On-site
$20 - $23/hr
As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...
Lawrence, MA · On-site +1
$55K/yr
Overview The Intake Specialist manages the referral systems for Vinfen's Integrated Care Division Care Coordination programs in the Northeast region, including the Community Support Program (CSP) One ...
Lawrence, MA · On-site +1
$55K/yr
Overview The Intake Specialist manages the referral systems for Vinfen's Integrated Care Division Care Coordination programs in the Northeast region, including the Community Support Program (CSP) One ...
Responsibilities REMOTE PARTIAL HOSPITALIZATION INTAKE CLINICIAN (PHP) About the Role: Arbour Counseling Services is excited to offer Remote Per Diem PHP Intake Clinician opportunities for Licensed ...
Responsibilities REMOTE PARTIAL HOSPITALIZATION INTAKE CLINICIAN (PHP) About the Role: Arbour Counseling Services is excited to offer Remote Per Diem PHP Intake Clinician opportunities for Licensed ...
Cambridge, MA · Remote
$19.25 - $24.25/hr
Fully Remote--Practice from a location that suits you, provided it's private and secure. * Time ... Conduct comprehensive intake assessments and formulate effective, measurable treatment strategies.
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Cambridge, MA · Remote
$19.25 - $24.25/hr
Fully Remote--Practice from a location that suits you, provided it's private and secure. * Time ... Conduct comprehensive intake assessments and formulate effective, measurable treatment strategies.
Cambridge, MA · Remote
$20.50 - $26/hr
Fully Remote-Practice from a location that suits you, provided it's private and secure. * Time ... Conduct comprehensive intake assessments and formulate effective, measurable treatment strategies.
Cambridge, MA · Remote
$20.50 - $26/hr
Fully Remote-Practice from a location that suits you, provided it's private and secure. * Time ... Conduct comprehensive intake assessments and formulate effective, measurable treatment strategies.
Boston, MA · On-site +1
$170K - $225K/yr
Wilmington, Delaware (Hybrid or Remote - West Coast Hours) About the Role The General Counsel ... The New Business Intake & Conflicts Clearance team plays a critical role in reviewing, analyzing ...
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Boston, MA · On-site +1
$170K - $225K/yr
Wilmington, Delaware (Hybrid or Remote - West Coast Hours) About the Role The General Counsel ... The New Business Intake & Conflicts Clearance team plays a critical role in reviewing, analyzing ...
Boston, MA · Remote
$130K - $160K/yr
Execute the third-party risk management (TPRM) lifecycle end-to-end, including vendor intake ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Boston, MA · Remote
$130K - $160K/yr
Execute the third-party risk management (TPRM) lifecycle end-to-end, including vendor intake ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
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Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
Quick apply
Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
Quick apply
Boston, MA · Remote
$325K - $375K/yr
Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...
Boston, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Boston, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Cambridge, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Cambridge, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Boston, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
Quick apply
Boston, MA · Remote
$70K - $90K/yr
Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...
$32.7K - $37.7K
3% of jobs
$39.2K is the 25th percentile. Wages below this are outliers.
$37.7K - $42.8K
76% of jobs
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9% of jobs
$47.8K - $52.9K
3% of jobs
$52.9K - $57.9K
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4% of jobs
$62.9K - $68K
2% of jobs
$68K - $73K
1% of jobs
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0% of jobs
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Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.
To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.
A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.
$5 - $12/hr
Full-time
PTO
Posted 6 days ago
We are a well-established Massachusetts personal injury law firm with a 45-year legacy of helping injured individuals, police officers, firefighters, public servants, and working families. Our mission is simple: provide exceptional client service and fight aggressively to maximize results for people whose lives have been disrupted by serious injuries.
We are seeking a full-time remote Intake Specialist located in North America/LATAM to serve as the first point of contact for prospective clients. This role is critical to our firm's growth and success. The ideal candidate is compassionate, organized, detail-oriented, and highly skilled at communicating with people during stressful situations.
Position Summary
The Intake Specialist will answer inbound calls, respond to online inquiries, conduct initial client screenings, gather case information, schedule consultations, and ensure that every prospective client receives a professional and caring experience. This also includes assisting in opening files, sending letters of rep, and helping new clients coordinate treatment.
This position works directly with attorneys and intake leadership to identify qualified cases and help prospective clients begin their path to recovery.
Responsibilities
• Answer inbound phone calls from prospective clients
• Respond promptly to web leads, text messages, and emails
• Gather detailed information regarding accidents, injuries, medical treatment, insurance, and other relevant facts
• Build rapport and demonstrate empathy with callers experiencing difficult circumstances
• Evaluate potential cases using firm intake criteria
• Schedule consultations with attorneys
• Enter and maintain accurate information in the firm's case management and CRM systems
• Follow up with prospective clients who have not yet retained the firm
• Coordinate with attorneys and staff regarding new case opportunities
• Maintain confidentiality and professionalism at all times
• Open files, send letters of rep, investigate insurance, coordinate new client treatment
Qualifications
Required
• Excellent spoken and written English
• Minimum 2 years of customer service, intake, sales, call center, or client-facing experience
• Strong telephone communication skills
• Professional and compassionate demeanor
• Excellent attention to detail
• Reliable high-speed internet connection
• Quiet and professional work environment
• Ability to work during U.S. Eastern Time business hours
Preferred
• Prior experience working for a U.S. law firm
• Personal injury intake experience
• Experience with CRM or case management software
• Bilingual English and Spanish
• Experience handling high call volumes
Compensation & Benefits
• Competitive compensation based on experience
• Performance-based bonuses
• Long-term career growth opportunities
• Stable full-time position with an established U.S. law firm
• Supportive team environment
To Apply
Please submit your resume and include a short explanation of your experience assisting clients by phone. Candidates with exceptional communication skills, empathy, and professionalism will receive priority consideration. Please provide a brief video introduction (1–2 minutes) explaining why you would be a good fit for this position.
Sourced by ZipRecruiter
Law firms
11 - 50 Employees
Foxborough, MA, US
1981
