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Remote Intake Jobs in Boston, MA (NOW HIRING)

Aviva Psychology Services

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Intake Coordinator

Boston, MA · Remote

$55K - $65K/yr

The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a ... The role is fully remote, with the option to work hybrid in our Boston or Northampton, MA offices.

Ballin & Associates, LLC

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Personal Injury Intake Specialist

Foxboro, MA · Remote

$8 - $25/hr

The ideal candidate would be local for in-person work, but remote work is potentially available for ... Position Summary The Intake Specialist will answer inbound calls, respond to online inquiries ...

Vinfen

Intake Engagement & Billing Specialist

Lowell, MA · On-site +1

$51K/yr

Overview The Intake, Engagement & Billing Specialist plays a key role in supporting access to services across the agency's Integrated Care Division as well as connect. This position manages referral ...

Beacon Talent

Remote Psychiatrist

Boston, MA · Remote

$150 - $200/hr

Location: Remote (United States) Type: 1099 Independent Contractor, Part-Time or Full-Time ... You'll work with a full intake and assessment team, so your time goes to clinical decision-making ...

Beacon Talent

Remote Psychiatrist

Littleton, MA · Remote

$150 - $200/hr

Location: Remote (United States) Type: 1099 Independent Contractor, Part-Time or Full-Time ... You'll work with a full intake and assessment team, so your time goes to clinical decision-making ...

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Remote Intake information

See Boston, MA salary details

$33.7K

$48.2K

$90.7K

How much do remote intake jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote intake in Boston, MA is $48,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the most commonly searched types of Intake jobs in Boston, MA?

The most popular types of Intake jobs in Boston, MA are:

What are popular job titles related to Remote Intake jobs in Boston, MA?

For Remote Intake jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Intake jobs in Boston, MA look for?

The top searched job categories for Remote Intake jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Intake jobs?

Cities near Boston, MA with the most Remote Intake job openings:

Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Boston, MA as of September 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,233 per year, or $23.2 per hour.

Intake Coordinator

Boston, MA • Remote

Aviva Psychology Services
Offices of Mental Health Practitioners • 1 - 10 employees
Learn more about Aviva Psychology Servicesexternal

$55K - $65K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

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Job description

We are seeking a psychologically-minded, flexible, and empathic team member to serve as the Intake Coordinator with excellent interpersonal skills and the ability to be responsive, clear, validating and assertive as needed with a wide range of personality types and prospective clients. 


The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a positive and organized entry point for all fitting new members of our practice. It involves a balance of client-facing support, behind-the-scenes administrative and data entry tasks, and ongoing collaboration with clinical and administrative staff at Aviva. The Intake Coordinator is the first point of contact for new clients and will determine fit with our team and  guide clients from initial outreach to scheduling their first session. 


This role is currently part-time, with the potential to become full-time in the future based on business needs and performance. While hours for part-time work will be determined collaboratively with the prospective employee, the position requires availability during the business hours of 9 AM to 5 PM. The role is fully remote, with the option to work hybrid in our Boston or  Northampton, MA offices. 


Qualities of an ideal candidate:

  • Psychologically minded and clinically intuitive
  • Empathetic and emotionally mature
  • Strong interpersonal and relationship-building skills
  • Assertive, adaptable, and quick-thinking
  • Organized and detail-oriented
  • Able to multitask and manage competing priorities effectively
  • Self-motivated with a strong work ethic and growth mindset
  • Collaborative, professional, and dependable
  • Clinical training and/or background in psychology is ideal but not essential 


Responsibilities

Intake & Client Communication

  • Manage all incoming inquiries from prospective clients via phone, email, or web form.
  • Provide timely, clear, and compassionate communication to individuals seeking care.
  • Serve as a confident and kind leader for clients through 20-minute structured phone consultations to assess fit with practice and facilitate assignments or refer-outs as fitting.
  • Efficiently integrate information to make quick decisions to facilitate clinical fit based on client needs and clinicians’ interests/skills.
  • Use outstanding clinical intuition to feel confident both making and communicating decisions about clinical fit to clients, staff, and clinicians. 
  • Support clients in understanding practice policies and procedures.
  • Be highly responsive  to  client and staff questions and clinical assignments. Consistently track and follow up until loops are closed.

Administrative & Billing Tasks

  • Perform data entry into the electronic health record (Simple Practice) for client intake and billing purposes.
  • Verify insurance benefits for new and existing clients.
  • Support the Administrative Coordinator and leadership with additional projects and tasks as needed.

Team Collaboration

  • Get to know clinical staff well to facilitate fitting client assignments. Attend weekly  staff meetings and break out rooms  to learn different staff members’ clinical and interpersonal styles. 
  • Work closely with clinicians to ensure smooth onboarding and continuity of care for clients.
  • Identify and escalate complex issues to appropriate team members.
  • Communicate effectively and maintain professional boundaries.


To apply: 

  • Send your resume and a brief cover letter telling us why you’re interested in the role.
  • Applications will be reviewed on a rolling basis. Following an initial review of applications, selected candidates will be invited to a brief introductory conversation to assess mutual fit before moving forward in the interview process

Company Description

Aviva Psychology Services, a psychologist owned psychotherapy practice consisting of 20 dedicated psychologists and psychology trainees providing individual and group therapy to diverse clients in the state of Massachusetts.