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Intake Associate Jobs in Boston, MA (NOW HIRING)

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Intake Coordinator

Boston, MA · On-site

$19.50 - $26.50/hr

Intake Coordinator Location: Brookline, MA (100% Onsite) Schedule: Monday-Friday | 8:30 a.m. - 5:00 ... Associate's or Bachelor's degree preferred. Experience * Previous healthcare, behavioral health ...

Cooley LLP

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

ASK Consulting

Administrative Intake Coordinator

Boston, MA · On-site

$19.50 - $26.75/hr

Administrative Intake Coordinator Duration: 6 Months Contract Location: Boston, MA 02116 ... associates degree or high school diploma or GED with equivalent experience may be substitute for a ...

New

Ballin & Associates, LLC

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Personal Injury Intake Specialist

Foxboro, MA · Remote

$8 - $25/hr

We are looking for an intake all-star to take us to the level closing wanted leads. Are you an elite sales closer? Are you excited by the challenge of empathizing with accident victims to help them ...

OneDigital

Intake & Distribution Clerk

Beverly, MA · On-site

Our Newest Opportunity: Overview The Distribution & Intake Clerk serves as the primary ... Associate's or Bachelor's degree preferred; equivalent work experience will be considered. * 2+ ...

OneDigital

Intake & Distribution Clerk

Beverly, MA · On-site

Our Newest Opportunity: Overview The Distribution & Intake Clerk serves as the primary ... Associate's or Bachelor's degree preferred; equivalent work experience will be considered. * 2+ ...

Springwell, Inc.

Intake Assessor

Waltham, MA · On-site

$28.21/hr

Springwell is seeking an Intake Assessor to help people have their voice heard about their care ... The applicant has an Associate's Degree and at least 3 years' experience working with elders or ...

Springwell

Intake Assessor

Waltham, MA · On-site

Springwell is seeking an Intake Assessor to help people have their voice heard about their care ... The applicant has an Associate's Degree and at least 3 years' experience working with elders or ...

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All JobsIntake Associate JobsIntake Associate Jobs in Boston, MA

Intake Associate information

See Boston, MA salary details

$14

$28

$43

How much do intake associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for intake associate in Boston, MA is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.00 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Boston, MA?

The most popular types of Intake jobs in Boston, MA are:

What cities near Boston, MA are hiring for Intake Associate jobs?

Cities near Boston, MA with the most Intake Associate job openings:

Intake Associate jobs near you

Fiscal Intermediary Intake Associate

Stoughton, MA • On-site

Tempus
See more jobs at Tempusexternal

$21/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The Fiscal Intermediary Intake Associate works regularly with internal and external contacts. The position requires good communication skills, attention to detail, the ability to handle multi-step processes, and the prioritization of tasks.
  • $21 an hour
  • 35 hours a work week, full-time
  • 8:30am to 4:30pm, Monday - Friday
  • 3 weeks in person for training
  • Stoughton, MA location
Essential Functions
  • Processing FI paperwork into the Enrollment Module and Access Databases
  • Complete the welcome packet process
  • Logging & reviewing FI paperwork
  • Obtain EINS from the IRS website
  • Update consumer and surrogate demographics
  • Assist with Monthly EVS
  • payroll schedule creation/change
  • Manage reports generated from the Enrollment module
  • Provide analysis of software performance and provide suggestions and results
  • Report all suspected incidents of consumer abuse and neglect to the Disabled Person Protection Commission (DPPC)
  • All other duties assigned by the Intake Supervisor
Competencies
  • Positive attitude
  • Professional, friendly and understanding
  • Attention to details
  • Ability to work efficiently as a team player as well as individually with minimal direction
  • Self-motivated
  • Able to consistently maintain and build positive working relationships
  • Willing to learn new information daily
  • Good organizational skills
  • Ability to multi-task and meet deadlines
  • Punctual and dependable
  • Familiarity with office machines, equipment and software
  • Ability to maintain confidentiality
  • Perform all other duties as may be required.
Education
High School Diploma
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Travel to company sites and agencies as required.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
  • Sign on bonus
  • Work/Life Balance
  • Paid time off - 25 days per year for full time staff
  • 14 paid Holidays
  • Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
  • Basic Life, Short Term and Long-Term Disability
  • On-site gym (Stoughton Location) and wellness initiatives
  • Annual Reviews with merit-based increases
  • Employee Recognition Program
  • Financial Wellness - 403(b) Retirement Plan with matching
  • Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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