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Intake Associate Jobs in Boston, MA (NOW HIRING)

TGS Global

Sales Associate (NOHO)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

Columbia Care

Sales Associate (PA)

Lowell, MA · On-site

$14 - $19/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

Columbia Care

Sales Associate (SOMA)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

TGS Global

Sales Associate (THCSD)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

Columbia Care

Sales Associate (NOHO)

Chelmsford, MA

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

TGS Global

Sales Associate (OH)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

TGS Global

Sales Associate (MA)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

TGS Global

Sales Associate (SOMA)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

TGS Global

Sales Associate (PA)

Lowell, MA · On-site

$14 - $19/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

Columbia Care

Sales Associate (MA)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

Columbia Care

Sales Associate (THCSD)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

Columbia Care

Sales Associate (OH)

Chelmsford, MA

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters ...

TGS Global

Copy Of Sales Associate (IL)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

TGS Global

Sales Associate (WEED/ Studio City)

Chelmsford, MA · On-site

$14.50 - $19.75/hr

Associates assist every patient to ensure the patient is receiving the correct medication that will ... Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly ...

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All JobsIntake Associate JobsIntake Associate Jobs in Boston, MA

Intake Associate information

See Boston, MA salary details

$14

$28

$43

How much do intake associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for intake associate in Boston, MA is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.00 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Boston, MA?

The most popular types of Intake jobs in Boston, MA are:

What cities near Boston, MA are hiring for Intake Associate jobs?

Cities near Boston, MA with the most Intake Associate job openings:

Intake Associate jobs near you

Intake Specialist/Medical Receptionist

Roslindale, MA

Alcanza Clinical Research
51 - 200 employees
Learn more about Alcanza Clinical Researchexternal

$17.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Description
Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Intake Specialist is the first point of contact at the site making this a crucial role. Excellence in customer service is a must as this role is responsible for providing a pleasant experience for the volunteers by providing a warm friendly greeting, answering any questions, addressing their concerns and providing assistance. It is important that this role be the relationship bridge between recruitment and the clinic staff to ensure their experience is enjoyable from the first phone call to the last visit of the trial.

Key Responsibilities
Essential Job Duties: 
  • This position is the front line of support for the site and may perform a variety of tasks, including but not limited to:
    • Greeting volunteers and other visitors as soon as they arrive;
    • Obtain/verify proper identification of each volunteer and upload into CTMS;
    • Prepare, provide and explain the necessary documents for them to complete and read.
    • Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial;
    • Answer inbound calls and emails with a high level of customer service;
    • Place reminder calls to confirm scheduled appointment (according to guidelines);
    • Assist with appointment rescheduling as needed;
    • Call volunteers who are 15 minutes or more late to arrive for their appointment;
    • Notify appropriate staff of volunteer’s arrival and ensure they promptly come to greet them;
    • Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing. 
    • Updates CTMS with subject profile(demographics) and file/upload W9 form;
    • Assign payment cards and issue stipend payments following visit completion;
    • Coordinates / schedules transportation for volunteers;
    • Maintain tracker of no-show volunteers until reschedule has been completed; 
    • Maintain tracker of screening volunteers without an upcoming scheduled appointment; 
    • Send weekly reports of appointment statuses to clinic staff to avoid missed appointments;
    • Maintain a list of studies conducted at site and have general understanding of each;
    • Submit medical records requests and track their progress;
    • Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail;
    • Placing supply orders;
    • Compiling office correspondence, filing, copying, collating, scanning as needed; 
    • Assist with preparing materials for study startup / SIVs;
    • May assist with special projects as needed;
    • Performs all other duties that may be requested or assigned.

Skills, Knowledge and Expertise
Minimum Qualifications:  An Associate’s degree and a minimum of 3 years’ experience in customer service, administration or sales, or an equivalent combination of education and experience, is required. Must have well-developed customer service skills. Experience with calendar management & scheduling is preferred. Bi-lingual (English / Spanish) proficiency is a plus.
Required Skills: 
  • Must have excellent customer service skills.
  • Proficiency with computer applications such as internet, email and Microsoft applications, and the ability to type proficiently (40+ wpm). 
  • Must possess strong organizational skills, attention to detail, and have basic math proficiency. 
  • Well-developed written and verbal communication skills.  
  • Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.  
  • Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
  • Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
  • Must possess a high degree of integrity and dependability.
  • Ability to work under minimal supervision.
  • Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.


Benefits
  • Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. 
  • Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.