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Remote Intake Jobs in Pennsylvania (NOW HIRING)

Acadia Healthcare

Intake Specialist

Allenwood, PA

$16.75 - $22.25/hr

... with remote admissions team and on-site clinical team for necessary approvals, plan for client ... Ensures intake paperwork is completed in a timely fashion and documentation is maintained as ...

White Deer Run - Allenwood

Intake Specialist

Allenwood, PA · Remote

$16.75 - $22.25/hr

The Intake Specialist is responsible for the intake process at the facility ... Liaises with remote admissions to team. Establishes professional rapport with client to ensure that ...

Highmark Health

Intake Coordinator

Pittsburgh, PA · Remote

$17.50 - $23.75/hr

None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office- or Remote-based Teaches / trains others Occasionally Travel from the office to various work ...

CSAA

As the primary point of intake for new external business opportunities across CSAA, this role ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

As the primary point of intake for new external business opportunities across CSAA, this role ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

As the primary point of intake for new external business opportunities across CSAA, this role ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Intake information

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Pennsylvania? The most popular types of Intake jobs in Pennsylvania are:
What are popular job titles related to Remote Intake jobs in Pennsylvania? For Remote Intake jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Pennsylvania look for? The top searched job categories for Remote Intake jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Intake jobs? Cities in Pennsylvania with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Pennsylvania as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 100% Remote job distribution.

Intake Specialist

Acadia Healthcare

Allenwood, PA

$16.75 - $22.25/hr

Full-time

Posted 7 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 887 rated healthcare providers

Job description

Join White Deer Run as an Intake Specialist!

Be One of the First Steps in a Person's Recovery Journey

As an Intake Specialist, you will play a vital role in welcoming individuals seeking treatment and helping them begin their recovery journey. You will serve as a key point of contact throughout the admission process, ensuring clients feel supported, informed, and comfortable from the moment they arrive.

In this role, you will coordinate with admissions and clinical teams, assist with client intake and documentation, help facilitate assessments, orient clients to the facility, and provide exceptional customer service to clients and their families.

Schedule Options

This position includes a rotating weekend requirement. Available shift options include:

  • Option 1: Monday through Friday, 7:00 AM to 4:00 PM
  • Option 2: Monday through Friday, 1:00 PM to 9:00 PM
  • Option 3: Monday through Friday, 9:00 PM to 5:00 AM

ESSENTIAL FUNCTIONS:
• Liaise with client/family of potential admissions to address any questions, concerns, etc.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client
arrival, including travel arrangements as applicable.
• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
• Supports arrival process including coordinating assessment/bed placement process, searches of client
belongings/person for prohibited items.
• Orients client to the facility/milieu.
• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule
as needed.
• Ensures intake paperwork is completed in a timely fashion and documentation is maintained as
required.
• May discuss client’s financial responsibility and take payment as applicable.
• Provides exceptional customer service in line with Acadia Healthcare standards.


STANDARD EXPECTATIONS:
• Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over
time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.


EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High-school diploma, GED, or equivalent.
• Preferred 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting.
• Must have excellent communication and customer service skills, and an ability to use required
computer programs.


LICENSES/DESIGNATIONS/CERTIFICATIONS:
• De-escalation training, CPR and/or First-Aid certification as required by facility

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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