... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Quick apply
... and email security policies. - Secure remote access, mobile devices, and hybrid cloud ... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ...
Remote Account Representative
Forest Park, GA · Remote
$17/hr
You'll play an important role in helping patients navigate their financial responsibilities with ... front desk, call center, call center representative, remote call center, customer service jobs ...
Remote Account Representative
Forest Park, GA · Remote
$17/hr
You'll play an important role in helping patients navigate their financial responsibilities with ... front desk, call center, call center representative, remote call center, customer service jobs ...
Field Support Technician
Roswell, GA · Remote
$36 - $50/hr
... help move society forward. Join the Johnson Controls family and thrive in a culture that values ... Remote Support Teams Channel Q & A * Contacting to Local Offices to get the files needed to build a ...
Field Support Technician
Roswell, GA · Remote
$36 - $50/hr
... help move society forward. Join the Johnson Controls family and thrive in a culture that values ... Remote Support Teams Channel Q & A * Contacting to Local Offices to get the files needed to build a ...
Technician
Atlanta, GA · On-site +1
$38K - $47K/yr
... a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: * 2+ years of sales and business development experience. Not afraid to run a full desk.
Technician
Atlanta, GA · On-site +1
$38K - $47K/yr
... a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: * 2+ years of sales and business development experience. Not afraid to run a full desk.
Floor Technician
Atlanta, GA · Remote
$15.25 - $18.75/hr
Replace desk lights; * Distribute housekeeping supplies as needed; * Setup and maintain conference ... This position requires onsite work and is not eligible for remote work. FLSA Non-Exempt Number of ...
Floor Technician
Atlanta, GA · Remote
$15.25 - $18.75/hr
Replace desk lights; * Distribute housekeeping supplies as needed; * Setup and maintain conference ... This position requires onsite work and is not eligible for remote work. FLSA Non-Exempt Number of ...
IT Support Specialist
Atlanta, GA · Remote
$35/hr
Previous experience in IT support, help desk, or technical support. * Good knowledge of Windows, Microsoft 365, common business applications, and computer hardware. * Basic understanding of ...
Quick apply
IT Support Specialist
Atlanta, GA · Remote
$35/hr
Previous experience in IT support, help desk, or technical support. * Good knowledge of Windows, Microsoft 365, common business applications, and computer hardware. * Basic understanding of ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Quick apply
Field Support Technician
Atlanta, GA · On-site +1
$19 - $26/hr
Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...
Remote Help Desk Technician information
See Decatur, GA salary details
$12.44 - $14.32
2% of jobs
$14.32 - $16.19
6% of jobs
$16.19 - $18.07
12% of jobs
$18.60 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.95
17% of jobs
The median wage is $21.45 / hr.
$19.95 - $21.83
16% of jobs
$21.83 - $23.70
16% of jobs
$24.64 is the 75th percentile. Wages above this are outliers.
$23.70 - $25.58
12% of jobs
$25.58 - $27.46
7% of jobs
$27.46 - $29.34
6% of jobs
$29.34 - $31.21
3% of jobs
$31.21 - $33.09
2% of jobs
$12
$22
$33
How much do remote help desk technician jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for remote help desk technician in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.
What is a remote help desk technician?
A Remote Help Desk Technician provides technical support to users by troubleshooting software, hardware, and network issues remotely. They assist customers or employees via phone, chat, or email, resolving IT problems and ensuring smooth system functionality. Their responsibilities often include diagnosing issues, installing updates, and guiding users through solutions. Strong communication, problem-solving skills, and knowledge of operating systems and applications are essential for this role.
What are the key skills and qualifications needed to thrive as a remote help desk technician?
To thrive as a Remote Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often supported by an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional (MCP). Familiarity with remote desktop tools, ticketing systems like Zendesk, and networking basics is typically required. Strong communication skills, patience, and the ability to work independently are crucial soft skills for remote support roles. These abilities ensure prompt and effective customer service, efficient issue resolution, and seamless collaboration in a virtual work environment.
What are some typical challenges faced by remote help desk technicians, and how can they be managed?
Remote Help Desk Technicians often encounter challenges such as troubleshooting complex technical issues without in-person access to the user’s device, prioritizing multiple support requests, and maintaining effective communication across virtual channels. To manage these challenges, technicians rely on clear written and verbal instructions, utilize screen-sharing and remote access tools, and follow well-established escalation procedures for unresolved cases. Staying organized and keeping detailed documentation also help ensure that users receive timely and accurate support. A proactive approach to ongoing training and technical skill development further enables remote technicians to adapt to evolving technologies and user needs.
What are popular job titles related to Remote Help Desk Technician jobs in Decatur, GA?
For Remote Help Desk Technician jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Technician jobs in Decatur, GA look for?
The top searched job categories for Remote Help Desk Technician jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Help Desk Technician jobs?
Cities near Decatur, GA with the most Remote Help Desk Technician job openings:
Temporary
Posted 17 days ago
Job description
*** This is a direct hire role ( W2 salaried, permanent, full-time position ) in our own IT department
*** NO C2C candidates, NO 3rd parties, NO visa sponsorship available, NO green card sponsorship available, NO candidates with temporary work authorizations of any kind
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
Cybersecurity Engineer :
- This role is responsible for securing enterprise infrastructure, responding to cyber threats, administering Microsoft 365 security, and helping ensure compliance with applicable regulatory requirements. - Implement, and maintain enterprise security controls across cloud and on-premises environments. - Manage security compliance and assist in security policy creation - Monitor and respond to security alerts, incidents, phishing attempts, malware, and suspicious activity. - Perform vulnerability assessments, remediation tracking, and security hardening. - Manage endpoint protection systems, email security, MFA, Conditional Access, and identity security controls. - Configure and maintain SIEM, logging, and monitoring platforms. - Conduct threat hunting and proactive security reviews. - Microsoft 365 and Cloud Security : Administer Microsoft 365 security tools including Microsoft Defender , Entra ID (Azure AD) , Conditional Access, Intune, Purview, Exchange Online Protection - Implement DLP, retention, and email security policies. - Secure remote access, mobile devices, and hybrid cloud infrastructure. - Secure Firewalls, VPNs, wireless networks, switches, and servers. - Review Firewall rules and network segmentation. - Support backup, disaster recovery, and business continuity initiatives. - Assist with patch management and secure configuration baselines. - Provide escalation support for security-related help desk issues. - Lead response efforts during security incidents and outages. - Conduct user security awareness training and phishing simulations. Required Qualifications :
- Experience implementing security controls and solutions from scratch - not just maintaining or monitoring established systems - with a working knowledge of security best practices and the ability to determine what to implement and how to execute it effectively. - At least 5+ years of hands-on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 security technologies specifically. - Experience with: Firewalls and VPN technologies, Endpoint Detection & Response (EDR), Email security platforms, Vulnerability management tools, Windows Server and Hybrid Active Directory, Knowledge of cybersecurity frameworks and compliance standards. Preferred Qualifications : - Certifications such as: CISSP, Security+ , SC-200, SC-300, AZ-500, CEH For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
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#LI-DP1
#M1
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Ref: #404-IT Pittsburgh
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US