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Remote Health Insurance Customer Service Jobs (NOW HIRING)

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Ascension Agent Group

Be Seen First

P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ... Health Benefits & 401(k) * Opportunity to grow with an expanding company * Supportive team ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

More about Remote Health Insurance Customer Service jobs

What cities are hiring for Remote Health Insurance Customer Service jobs?

Cities with the most Remote Health Insurance Customer Service job openings:

What states have the most Remote Health Insurance Customer Service jobs?

States with the most job openings for Remote Health Insurance Customer Service jobs include:

What job categories do people searching Remote Health Insurance Customer Service jobs look for?

The top searched job categories for Remote Health Insurance Customer Service jobs are:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Licensed Insurance Customer Service Rep

Las Vegas, NV • Remote

LGS Insurance Services Inc
Insurance Services • 51 - 200 employees
Learn more about LGS Insurance Services Incexternal

$40K - $56K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

LGS Insurance Services has a career opportunity available for an experienced and licensed Insurance Personal Lines Account Manager. Must be licensed in CA however will also be supporting multiple states such as Utah and Nevada.

If you are a positive, motivated, detail-oriented, organized, team player and problem-solving individual who enjoys providing amazing customer service to clients, this may be the perfect opportunity for you. The optimal Agent candidate will be highly proficient with insurance office automation programs such as Client Circle, Agency Zoom, Glovebox and AMS 360. In addition have the ability to excel in a fast-paced, forward-thinking work environment.

This full-time position will require quoting, write and service all lines of personal insurance. Pay based upon experience, benefits, incentives, bonus opportunities and we have a generous 401K employer contribution. A minimum of two years of direct personal lines insurance experience is required.

We represent a majority of the national and regional independent insurance companies, so experience with Travelers, Chubb, Safeco, Nationwide, Mercury, Stillwater, Kemper, Hartford, Encompass, Progressive among other insurance companies is a plus. Visit our web site at www.lgsis.com to learn more about our company.

Qualifications:

• Minimum of 2 years’ experience in personal lines insurance account management (experience with high-net-worth clientele a plus).

• Active Property & Casualty Insurance License required.

• Highly proficient in insurance office automation programs.

• Exceptional interpersonal and problem-solving skills.

• Professional, positive attitude with a client-first mindset.

• Ability to work remotely or local in Los Gatos, St George, Las Vegas.