Remote Fraud Risk Management Jobs in Minnesota (NOW HIRING)

They must possess strong analytical skills, attention to detail, and communication skills. They must also be extremely strong in the art of fraud detection, recognizing both new and existing fraud trends, and communicating any previously unrecognized fraud trends to the Strategy Team. The Fraud Risk Agent will play a significant role in ensuring customer expectations while controlling risk associated with fraud losses.</span></span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or another non-Best Buy location.

The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.</span></span></span></span><br><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">What you’ll do</span></span></b></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Manual Transaction Review</span></span></span></span></span><ul><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Review and analyze transactions placed on Bestbuy.com, BBCC and various other channels, to determine the validity of each transaction by using systems and tools.</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Align daily duties with overarching Fraud Risk Department goals including increasing profitability and reducing fraud.</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Balance multiple metrics including productivity, minimizing bad debt and avoiding customer insults.</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Data collection, consolidation and analysis to be communicated to the Fraud Risk Strategy team for potential rule implementation.</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Identifying opportunities for rule optimization while working through erroneously cancelled orders through a deep dive into historical transaction data and communicating those to the Fraud Risk Strategy Team.</span></span></span></span></span></li></ul><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Basic qualifications</span></span></b></span></span><ul><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">1+ years of retail and customer service experience</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">1+ years of MS office applications (Word, Excel, Outlook)</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Strong written and verbal communication skills</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Exposure to web-based applications, internet, personal identifiable information (PII).</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Ability to multitask and have basic technical aptitude. Must have the ability to utilize multiple computer systems and communicate internally and cross functionally at the same time.</span></span></span></span></span></li></ul><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Preferred qualifications</span></span></b></span></span><ul><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">1+ years of experience in transactional fraud or risk analysis.</span></span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Strong analytical, problem-solving skills</span></span></span></span></span></li></ul><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">What’s in it for you</span></span></b></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">We’re committed to helping our people thrive at work and at home.

We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.</span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Our benefits include:</span></span></span></span><ul><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Competitive pay</span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Generous employee discount</span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Financial savings and retirement resources</span></span></span></span></li><li style="margin-left:8px"><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Support for your physical and mental well-being</span></span></span></span></li></ul><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-scheduled leave is also available for certain medical or family care leaves.

Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. </span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.</span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

</span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><b><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">About us</span></span></b></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.</span></span></span></span><br><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™</span></span></span></span><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"> </span></span><br><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif">Best Buy is an equal opportunity employer.</span></span></span></span></div> <p> Position Type: Full timePandoLogic. Keywords: Fraud Examiner, Location: Minneapolis, MN - 55423