ZipRecruiter

Log In

2

Remote Follow Up Representative Jobs (NOW HIRING)

Brown University Health

Claims Follow Up Rep TC

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical ... Services Remote Access Policy and Procedure.. Full time schedule worked in office Full time ...

Brownhealth

Claims Follow Up Rep TC

Providence, RI · On-site +1

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical ... Remote Access Policy and Procedure..Full time schedule worked in officeFull time schedule worked in ...

Brown University Health

Claims Follow Up Rep TC

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical ... Remote Access Policy and Procedure.. * Full time schedule worked in office * Full time schedule ...

Brownhealth

Claims Follow Up Rep TC

Providence, RI · On-site +1

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical ... Remote Access Policy and Procedure.. * Full time schedule worked in office * Full time schedule ...

NACS Com

CBO Insurance Representative

$18/hr

Job Title Insurance Follow-Up Location Remote Job Type Full-Time Department CBO Insurance Pay $18 ... Position Overview We're seeking an Insurance Follow-up Representative to join our team. In this ...

MedSrv

CBO Insurance Representative

$18/hr

Job Title Insurance Follow-Up Location Remote Job Type Full-Time Department CBO Insurance Pay $18 ... Position Overview We're seeking an Insurance Follow-up Representative to join our team. In this ...

next page

Showing results 1-20

People also search for

All JobsFollow Up Representative JobsRemote Follow Up Representative Jobs

Remote Follow Up Representative information

See salary details

$24.5K

$44.2K

$77K

How much do remote follow up representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote follow up representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Remote Follow Up Representative?

A Remote Follow Up Representative is a customer service professional who works from a remote location to contact clients or customers, typically to provide updates, gather feedback, or resolve issues after an initial interaction. Their main responsibilities often include making follow-up calls or sending emails, ensuring customer satisfaction, and updating records with new information. They play a key role in maintaining positive relationships between a business and its customers, helping to address concerns and improve service quality. This role often requires strong communication skills, attention to detail, and the ability to work independently.

What is the difference between Remote Follow Up Representative vs Customer Service Agent?

AspectRemote Follow Up RepresentativeCustomer Service Agent
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, often basic certifications
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, depending on company
Industry UsageCommon in healthcare, insurance, and tech sectorsWidespread across retail, telecom, and service industries

Both roles involve customer interaction, but Remote Follow Up Representatives focus on following up with clients post-interaction to ensure satisfaction or resolve issues, often requiring specific industry knowledge. Customer Service Agents handle general inquiries and support, typically with broader responsibilities. The main difference lies in the scope and focus of their follow-up tasks.

What are the key skills and qualifications needed to thrive as a Remote Follow Up Representative, and why are they important?

To thrive as a Remote Follow Up Representative, you need strong communication skills, attention to detail, and experience with customer service or administrative roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is typically required. Excellent time management, problem-solving, and the ability to work independently are essential soft skills for excelling remotely. These skills ensure efficient follow-up processes, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by Remote Follow Up Representatives and how can they be overcome?

Remote Follow Up Representatives often encounter challenges such as managing time effectively across different time zones, maintaining clear communication without face-to-face interaction, and staying organized with multiple follow-up tasks. To overcome these, it's helpful to use digital scheduling tools, establish consistent routines, and proactively communicate with both clients and team members. Regular check-ins and utilizing task management software can also help ensure that follow-up actions are completed on time and nothing falls through the cracks.
More about Remote Follow Up Representative jobs
What cities are hiring for Remote Follow Up Representative jobs? Cities with the most Remote Follow Up Representative job openings:
What are the most commonly searched types of Follow Up Representative jobs? The most popular types of Follow Up Representative jobs are:
What states have the most Remote Follow Up Representative jobs? States with the most job openings for Remote Follow Up Representative jobs include:
What job categories do people searching Remote Follow Up Representative jobs look for? The top searched job categories for Remote Follow Up Representative jobs are:
Remote Follow Up Representative jobs near you
Infographic showing various Remote Follow Up Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Denials Management Follow Up Representative (Anesthesia)

Denials Management Follow Up Representative (Anesthesia)

Shriners Children's

Remote

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Shriners Children's rating

7.9

Company rating: 7.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

145th of 994 rated hospitals

Job description

Company Overview

#LI-Remote

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Denials Management Follow Up Representative (Anesthesia) is responsible for following up on payor responses to Shriners Children's submitted appeals. The Representative will contact insurance carriers to ensure timely payment and collection of money due to the Shriners Children's organization after the appeals process has successfully taken place.

Responsibilities
  • Coordinating payor denial and appeal follow up activities to ensure timely response from third party payors and the processing of all payor denials, documentation requests and appeals for both institutional and professional claims.
  • Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day to day activities related to appeal follow up and denials.
  • Maintaining the hospital tracking tool/application that stores/communicates all denial and review activity. This will include user access management, updates to software, and end-user training to support all follow-up activities.
  • Collecting/analyzing, report status, metrics and trends of activity by different reviews from multiple systems. Developing reports on a routine basis to specific distribution group.
  • Organizing all data and activity in a retrievable way to ensure timely follow up on appeals to third party payors.
  • Assisting with the coordination of denial and review activities and materials for committee meetings, including analyses, reports, etc.
  • Supporting projects and initiatives of the Revenue Integrity team. This may include coordinating meetings, conducting research for payor criteria, and preparing documents.
  • Strong communication skills and a commitment to delivering the highest level of quality work.

This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

  • 5-7 Years in a healthcare patient accounting revenue cycle environment
  • 3 years of related Anesthesia experience
  • Knowledge of Hospital Revenue Cycle revenue management EDI Transaction sets including 837I, 837P Insurance contract rates and terms
  • Understanding of Registration and Collections
  • Understanding of Government and Managed Care billing, coverage and payment rules
  • Ability to comprehend payor 835 and paper EOB responses
  • Understanding of CCI edits, CPT, HCPCS, ICD-10 and Revenue Codes
  • Epic EMR (HB and/or PB)
  • Bachelor's Degree or equivalent combination of education and experience in lieu of degree

Preferred:

  • 3 years in Hospital Third Party Collection/AR Receivables
Employment Type: FULL_TIME

What Shriners Children's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply