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Remote Ems Jobs (NOW HIRING)

... remote if needed. Contract for 12-24 months JOB SUMMARY Provides technical support and performs system administration and maintenance activities to support the Energy Management System (EMS) and its ...

Victory EMS and Medical Transportation is seeking a dedicated and highly skilled Wildland Fire ... This role requires delivering medical support in remote locations and challenging conditions, and ...

... is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii ... Ems will partner closely with Product and Design to translate strategy into working software ...

For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS Penn State's College of Earth and Mineral Sciences (EMS) seeks a highly accomplished ...

Billing Specialist - Digitech - Remote

$19.25 - $24.50/hr

Digitech is a leading provider of advanced billing and technology services to the EMS transport ... remote environment Sarnova is an Equal Opportunity Employer. We offer a competitive salary ...

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Remote Ems information

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$34K

$116.5K

$185.5K

How much do remote ems jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote ems in the United States is $116,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $136,000.00 per year, depending on experience, location, and employer.

What is a Remote EMS job?

A Remote EMS (Emergency Medical Services) job involves providing emergency medical assistance, patient monitoring, or consulting services from a remote location. This can include telemedicine support, emergency dispatching, or guiding on-site personnel through medical procedures. Remote EMS professionals typically use telecommunication tools to assess situations and provide real-time guidance. These roles are commonly found in telehealth services, emergency call centers, or medical monitoring organizations.

What does a typical workday look like for a Remote EMS professional?

A typical day for a Remote EMS professional involves monitoring incoming calls or alerts, assessing patient needs via telemedicine, and providing guidance or coordinating on-the-ground support with local emergency teams. You may be responsible for triaging cases, documenting care provided in electronic systems, and ensuring accurate communication between patients, field providers, and healthcare facilities. Collaboration with multidisciplinary teams—including physicians, dispatchers, and local EMS—forms a key part of the workflow. The work is dynamic and requires adaptability, as the volume and nature of emergency calls can vary throughout a shift.

What are the key skills and qualifications needed to thrive in the Remote Ems position, and why are they important?

To thrive as a Remote EMS (Emergency Medical Services) professional, you need a solid background in emergency medical care, a valid state or national EMT/paramedic certification, and strong decision-making abilities. Familiarity with telemedicine platforms, electronic patient care reporting (ePCR) systems, and secure communication tools is typically required. Exceptional communication skills, emotional resilience, and the ability to work independently are crucial soft skills for this position. These competencies are vital to efficiently coordinate patient care, respond to emergencies remotely, and maintain high standards of service from a distance.

More about Remote Ems jobs
What cities are hiring for Remote Ems jobs? Cities with the most Remote Ems job openings:
What are the most commonly searched types of Ems jobs? The most popular types of Ems jobs are:
What states have the most Remote Ems jobs? States with the most job openings for Remote Ems jobs include:
What job categories do people searching Remote Ems jobs look for? The top searched job categories for Remote Ems jobs are:
Infographic showing various Remote Ems job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $116,501 per year, or $56 per hour.
Call Center Representative - Digitech - Remote

Call Center Representative - Digitech - Remote

Sarnova HC, LLC

Remote

$15.75 - $20.50/hr

Full-time

Retirement

Posted 5 hours ago


Sarnova rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
The Call Center Specialist plays a key role in delivering high-quality customer service within a fully remote, high-volume call center environment. This individual is responsible for handling incoming patient calls with professionalism, empathy, and accuracy. Success in this role requires the ability to remain calm under pressure, manage competing priorities, and provide clear, compassionate support to patients navigating billing-related questions.
Essential Duties and Responsibilities:
  • Answer a high volume of incoming patient calls in a remote call center environment, providing prompt, courteous, and accurate assistance
  • Listen actively and demonstrate empathy while addressing patient questions, concerns, and billing inquiries
  • Evaluate caller needs and determine the correct resolution path while following client-specific rules, workflows, and service expectations
  • Handle all incoming calls by gathering information, resolving issues when possible, and completing any necessary follow-up actions, which may include sending emails, obtaining additional details, and returning calls to provide a full resolution
  • Research issues by reviewing account details, contacting third parties, or gathering additional documentation as needed
  • Complete follow-up actions such as placing outbound calls, sending emails, or faxing requested information to support full resolution
  • Maintain detailed, accurate documentation of all calls and actions taken in the patient account system
  • Protect confidentiality by strictly adhering to HIPAA regulations and Digitech's compliance standards at all times
  • Meet or exceed established daily quotas
  • Manage workload efficiently while remaining flexible and adaptable in a fast-paced, high-volume environment
  • Contribute to a positive team culture by communicating effectively, asking questions when needed, and seeking continuous improvement
  • Additional job duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or Equivalent required
  • Bilingual (English/Spanish) preferred
  • Proficient computer skills, including working knowledge of MS Outlook, Word, and Excel
  • Familiarity with insurance billing is a plus; comprehensive training is provided
  • Ability to type a minimum of 40 WPM with accuracy
  • Maintains composure under pressure and remains calm in high-volume or challenging situations
  • Able to manage a high workload efficiently while meeting tight deadlines
  • Demonstrated ability to handle sensitive conversations professionally and uphold a positive company image during all phone interactions
  • Strong problem-solving skills, including the ability to identify issues, ask the right questions, and determine appropriate resolutions
  • Clear, professional communication skills with the ability to explain information and solutions courteously
  • Exceptional attention to detail and accuracy in documentation and call handling
  • Skilled at multitasking, organizing, and prioritizing work to ensure timely completion of all responsibilities
  • Reliable, punctual, and dependable with a strong commitment to team success
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
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