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Remote Ems Jobs in Michigan (NOW HIRING)

Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates must currently reside in Michigan to be considered. Help shape how EMS professionals use technology ...

... EMS). The team delivers products and solutions that make our customers the best they can be in ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

... remote helping individuals in crisis. If you are self-disciplined to work from home and wish to ... Coordinate with EMS or police to complete active rescue as needed * Document each encounter while ...

EMT Tutor

Detroit, MI · Remote

$18 - $40/hr

Deep knowledge of EMT certification examination content covering airway management, cardiology, trauma, medical emergencies, obstetrics and pediatrics, operations, and EMS operations based on the ...

EMT Tutor

Ann Arbor, MI · Remote

$18 - $40/hr

Deep knowledge of EMT certification examination content covering airway management, cardiology, trauma, medical emergencies, obstetrics and pediatrics, operations, and EMS operations based on the ...

EMT Tutor

Kalamazoo, MI · Remote

$18 - $40/hr

Deep knowledge of EMT certification examination content covering airway management, cardiology, trauma, medical emergencies, obstetrics and pediatrics, operations, and EMS operations based on the ...

Remote Ems information

See Michigan salary details

$29.6K

$101.5K

$161.7K

How much do remote ems jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote ems in Michigan is $101,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $118,500.00 per year, depending on experience, location, and employer.

What is a Remote EMS job?

A Remote EMS (Emergency Medical Services) job involves providing emergency medical assistance, patient monitoring, or consulting services from a remote location. This can include telemedicine support, emergency dispatching, or guiding on-site personnel through medical procedures. Remote EMS professionals typically use telecommunication tools to assess situations and provide real-time guidance. These roles are commonly found in telehealth services, emergency call centers, or medical monitoring organizations.

What does a typical workday look like for a Remote EMS professional?

A typical day for a Remote EMS professional involves monitoring incoming calls or alerts, assessing patient needs via telemedicine, and providing guidance or coordinating on-the-ground support with local emergency teams. You may be responsible for triaging cases, documenting care provided in electronic systems, and ensuring accurate communication between patients, field providers, and healthcare facilities. Collaboration with multidisciplinary teams—including physicians, dispatchers, and local EMS—forms a key part of the workflow. The work is dynamic and requires adaptability, as the volume and nature of emergency calls can vary throughout a shift.

What are the key skills and qualifications needed to thrive in the Remote Ems position, and why are they important?

To thrive as a Remote EMS (Emergency Medical Services) professional, you need a solid background in emergency medical care, a valid state or national EMT/paramedic certification, and strong decision-making abilities. Familiarity with telemedicine platforms, electronic patient care reporting (ePCR) systems, and secure communication tools is typically required. Exceptional communication skills, emotional resilience, and the ability to work independently are crucial soft skills for this position. These competencies are vital to efficiently coordinate patient care, respond to emergencies remotely, and maintain high standards of service from a distance.

What are the most commonly searched types of Ems jobs in Michigan? The most popular types of Ems jobs in Michigan are:
What are popular job titles related to Remote Ems jobs in Michigan? For Remote Ems jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Remote Ems jobs? Cities in Michigan with the most Remote Ems job openings:
Infographic showing various Remote Ems job openings in Michigan as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,541 per year, or $48.8 per hour.
EMS Customer Success Consultant

EMS Customer Success Consultant

Ninth Brain

Frankenmuth, MI • On-site, Remote

$43K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Join Our Mission as an EMS Software Trainer at Ninth Brain!
Remote Opportunity - Michigan Residents Only
This is a fully remote position; however, candidates must currently reside in Michigan to be considered.
Help shape how EMS professionals use technology every day.
At Ninth Brain Suite, we build software that helps EMS agencies spend less time on administration and more time supporting their crews and communities. As an EMS Software Trainer, you'll do more than deliver training-you'll become a trusted partner to clients, helping them solve real operational challenges and get the most from the tools they use every day.
We're looking for someone who is curious, relationship-driven, and energized by helping others succeed. Someone who can confidently lead conversations, build trust, communicate complex ideas clearly, and create engaging learning experiences.
In this role, you'll lead onboarding and training initiatives, contribute to client communications and educational content, participate in industry conversations, attend conferences, and bring back insights that help shape both the client experience and our product.
If you're looking for a role where you can influence how clients learn, adopt, and succeed with software-not just follow a script-this is the opportunity for you.
What You'll Do
Deliver impactful training and client experiences
  • Lead engaging virtual training sessions that build client confidence and product expertise
  • Guide new clients through onboarding with a thoughtful, structured approach
  • Present webinars that highlight key features and industry-relevant topics
Build strong client relationships
  • Develop deep understanding of client operations, goals, and challenges
  • Act as a trusted advisor-anticipating needs and delivering solutions
  • Ensure every interaction leaves clients feeling supported, empowered, and valued
Leverage industry insight
  • Use your EMS experience to connect with clients and communicate effectively
  • Translate real-world workflows into meaningful software use cases
  • Gather feedback from clients and advocate for improvements
Collaborate and contribute internally
  • Partner with internal teams to improve training processes and client experience
  • Use tools like CRM and Jira to track progress, client engagement, and initiatives
  • Create polished, engaging written content with a strong attention to tone, clarity, and storytelling-whether developing client communications, updating manuals, or explaining complex workflows
  • Maintain accurate training records and client documentation
Represent Ninth Brain in the industry
  • Travel to 1-4 healthcare industry-specific conferences per year
  • Engage with clients and prospects while representing the brand
  • Build relationships with industry leaders, partners, and vendors

Ideal Candidate Traits
Client-Centered Mindset - You genuinely care about client success and go beyond answering questions-you build relationships and trust.
Engaging Communicator - You're confident presenting to groups, leading conversations, and adapting your approach based on your audience.
EMS Industry Insider - You understand the challenges, workflows, and language of EMS professionals and use that insight to guide your work.
Training Advocate - You don't just deliver information-you create experiences that help people learn, retain, and apply knowledge.
Proactive Problem Solver - You take initiative, anticipate needs, and actively work to improve both training and the client experience.
Collaborative Partner - You enjoy working across teams, sharing insights, and contributing to continuous improvement.
Strong Written Storyteller - You can take complex workflows, technical concepts, and product changes and turn them into clear, engaging content. Whether writing client communications, training materials, release notes, or documentation, you know how to adapt your voice for the audience and make information easy to understand.
What We're Looking For
  • 5+ years of experience in Emergency Medical Services (required)
  • Leadership or administrative experience (e.g., Field Supervisor, Operations Manager, Educator) preferred
  • Strong presentation, communication, and relationship-building skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Experience in training, customer service, or client-facing roles (2+ years preferred)
  • Ability to confidently engage with stakeholders at all organizational levels
  • Proficiency with tools like PowerPoint, Excel, CRM systems, and task management software
  • Exceptional written communication and creative writing skills with the ability to simplify complex topics
  • Willingness to travel for conferences and industry events (1-4 per year)
  • Self-starter mindset with strong organizational and problem-solving skills in a remote environment

Bonus Skills (Not Required, But Nice to Have)
  • Experience with software demonstrations or SaaS platforms
  • Familiarity with CRM analytics and reporting
  • Experience managing webinars or virtual learning environments
  • Background in process improvement or training development

Tools & Platforms You'll Use
  • CRM platforms
  • Jira
  • Zoom and virtual training tools
  • Microsoft Office Suite (PowerPoint, Excel)

What You'll Get
  • Competitive salary based on experience and skill level
  • Medical, dental, and vision coverage
  • 401(k) retirement plan with company matching
  • Parental Leave
  • Disability Insurance
  • Group and Voluntary Life Insurance
  • A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
  • Monthly stipend to offset phone and internet services for working remotely
  • Monday to Friday schedule (except when traveling for conferences)
  • Work from the comfort of your home office
  • Stay connected with the team via phone, Zoom chat, and scheduled meetings
  • Fun in-person company quarterly outings

Ready to help first responders succeed with smarter tools?
Apply today and be part of a mission-driven team dedicated to supporting the EMS community through meaningful training and partnership.
Ninth Brain is a professional services firm that enables first responder organizations to focus on what's important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.