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Remote Email Chat Support Jobs in Springfield, OR

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Remote Email Chat Support information

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$14

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$46

How much do remote email chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote email chat support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Springfield, OR?

For Remote Email Chat Support jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Springfield, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Email Chat Support jobs?

Cities near Springfield, OR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Springfield, OR as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $56,077 per year, or $27 per hour.

Fully Licensed Mental Health Counselor - Remote Opportunity

Trinity Mental and Wellness Center

Eugene, OR • Remote

Full-time

Posted 5 days ago

Job description

Position Overview

Trinity Mental and Wellness Center is actively seeking dedicated and passionate fully licensed mental health therapists to join our dynamic team in a remote capacity. This is a full-time position that allows you to work from the comfort of your home, offering a competitive annual salary ranging from USD 90,000 to 104,000 based on your working hours. As a key member of our team, you will have the opportunity to make a significant impact on the lives of individuals seeking mental health support.

About the Organization

Trinity Mental and Wellness Center is a leading provider of mental health services in Eugene, Oregon, dedicated to improving the overall well-being of our clients. We pride ourselves on offering compassionate, personalized mental health care designed to empower individuals to overcome challenges and enhance their quality of life. Our multidisciplinary team is committed to ensuring the highest standards of practice, and we are looking for like-minded therapists to contribute to our mission.

Work Environment

This role is 100% remote, allowing you to create a flexible work schedule that aligns with your availability, making it ideal for those seeking a better work-life balance. Our remediation process uses an easy-to-navigate platform that integrates all necessary tools, limiting administrative tasks and enabling therapists to concentrate on client care effectively. You will be actively supported by our administrative team, ensuring that your focus remains on the patients.

Key Responsibilities
  • Conduct ethical and sensitive individual counseling sessions via secure video chat platforms.
  • Utilize solution-focused treatment modalities tailored to meet the unique needs of each client.
  • Design comprehensive and individualized treatment plans to address clients' goals and challenges.
  • Facilitate discussions that help clients gain insights into their thoughts, feelings, and relationships.
  • Monitor client progress throughout the treatment process and work collaboratively to develop healthy coping strategies.
  • Participate in regular team meetings for case discussions and professional development.
Patient Population / Client Focus

The client base includes stable, low acuity adults who present a variety of mental health concerns. You will be instrumental in working with individuals who thrive on support and guidance to manage their conditions effectively. Your role is critical in helping clients build resilience, enhance coping mechanisms, and attain a sustainable improvement in their mental wellness.

Qualifications
  • A Master’s degree in Social Work, Counseling, Marriage and Family Therapy, or Psychology is required.
  • Current, unrestricted licensure as a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW) is mandatory.
  • Exceptional interpersonal and communication skills to foster client relationships.
  • Strong computer proficiency to operate telehealth platforms and maintain client records accurately.
Preferred Experience

Experience working with diverse populations is preferred, along with demonstrated capability in using evidence-based therapeutic modalities. Candidates who have prior telehealth experience or are well-versed in digital care solutions will excel in this role.

Compensation and Benefits
  • Attractive sign-on bonus to welcome new team members.
  • Weekly direct deposit ensures timely payment for your valuable contributions.
  • Annual salary ranging from USD 90,000 to 104,000, depending on your work hours.
  • Monthly healthcare stipend for full-time therapists to assist with medical expenses.
Career Growth Opportunities

At Trinity Mental and Wellness Center, we believe in nurturing talent and fostering professional growth. Our onboarding specialists provide comprehensive support to help you become successfully paneled with insurance providers quickly. Additionally, there will be opportunities for ongoing training and development, enabling you to specialize further in areas of interest within mental health care.

Why Join Our Team

Joining our dedicated team means becoming part of a compassionate community where your contributions are valued and recognized. The supportive environment encourages professional collaboration and offers unlimited client referrals that match your preferences, significantly reducing the burden of client acquisition. With minimal paperwork and a focus on clinical work, you can concentrate on what you do best: providing high-quality mental health care.

Application Information

If you are a motivated mental health professional looking to make a difference while enjoying the flexibility of remote work, we encourage you to apply today! Please submit your resume, cover letter, and any relevant certifications to be considered for this exciting opportunity at Trinity Mental and Wellness Center.

Apply