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Remote Dell Customer Support Jobs in Springfield, OR

InsuraTec

Sales Representative (Remote)

Lebanon, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Eugene, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Danaher

District Sales Manager - West

Eugene, OR · On-site +1

$140K - $165K/yr

For more than 50 years, we have been empowering our customers to solve the most impactful ... The position is Bay Area-based, works remotely in support of the West region, and offers relocation ...

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All JobsDell Customer Support JobsRemote Dell Customer Support JobsRemote Dell Customer Support Jobs in Springfield, OR

Remote Dell Customer Support information

See Springfield, OR salary details

$13

$24

$47

How much do remote dell customer support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote dell customer support in Springfield, OR is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Dell Customer Support Representative, and why are they important?

To thrive as a Remote Dell Customer Support Representative, you need strong troubleshooting abilities, product knowledge of Dell devices, and typically a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic remote desktop tools is essential for assisting customers efficiently. Excellent communication, patience, and problem-solving skills help you deliver effective and empathetic customer service. These skills ensure quick resolution of technical issues and high customer satisfaction in a remote support environment.

What is Remote Dell Customer Support?

Remote Dell Customer Support refers to a service where support agents assist Dell customers with their technical issues, product inquiries, and troubleshooting needs from a remote location, typically online or over the phone. These support professionals help customers resolve problems related to Dell computers, laptops, peripherals, and software without the need for in-person visits. This role may involve diagnosing technical issues, guiding users through setup and repairs, and providing product information. Remote support is designed to offer quick and convenient assistance to customers, ensuring their devices function smoothly.

What are some common challenges faced by Remote Dell Customer Support representatives, and how can they be addressed?

Remote Dell Customer Support representatives often encounter challenges such as troubleshooting complex technical issues without direct physical access to devices and managing communication across multiple channels (phone, chat, email). Staying updated with Dell's latest products and support protocols is essential. To address these challenges, representatives benefit from ongoing training, clear documentation, and strong collaboration with technical escalation teams. Utilizing Dell’s remote diagnostic tools and maintaining effective communication with both customers and internal teams can greatly enhance problem resolution and customer satisfaction.

What is the difference between Remote Dell Customer Support vs Remote Technical Support Specialist?

AspectRemote Dell Customer SupportRemote Technical Support Specialist
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentHome office, call center softwareHome office, diagnostic tools
Employer & IndustryDell, technology and hardware supportVarious tech companies, hardware/software support
Search & Comparison IntentCustomer service roles, support jobsTechnical troubleshooting, IT support roles

Remote Dell Customer Support primarily focuses on assisting customers with Dell products through customer service skills, while Remote Technical Support Specialists handle more technical troubleshooting and diagnostics. Both roles often require technical knowledge, but the Technical Support role demands more specialized certifications. They share similar work environments and are commonly searched for by those seeking remote support jobs in the tech industry.

What are popular job titles related to Remote Dell Customer Support jobs in Springfield, OR? For Remote Dell Customer Support jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Dell Customer Support jobs in Springfield, OR look for? The top searched job categories for Remote Dell Customer Support jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Dell Customer Support jobs? Cities near Springfield, OR with the most Remote Dell Customer Support job openings:
Remote Dell Customer Support jobs near you
Infographic showing various Remote Dell Customer Support job openings in Springfield, OR as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,430 per year, or $24.2 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Springfield, OR • Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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