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Remote Email Chat Support Jobs in Springfield, OR

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Remote Email Chat Support information

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$14

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$46

How much do remote email chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote email chat support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Springfield, OR?

For Remote Email Chat Support jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Springfield, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Email Chat Support jobs?

Cities near Springfield, OR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Springfield, OR as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $56,077 per year, or $27 per hour.

Remote Licensed Mental Health Counselor (LPC, LMFT, LCSW) - Full-Time

Life Mend Mental and Behavioral Services

Eugene, OR • Remote

Full-time

Posted 20 days ago

Job description

Position Overview

Life Mend Mental and Behavioral Services is actively seeking dedicated and empathetic Licensed Mental Health Counselors to join our team. In this role, you will engage with clients through telehealth platforms, providing high-quality care and support to help them improve their mental well-being. This full-time position offers flexible work hours, allowing you to manage your schedule while making a meaningful impact in the lives of your clients.

About the Organization

At Life Mend Mental and Behavioral Services, we are committed to fostering an environment that promotes healing and mental wellness through innovative telehealth solutions. Located in Eugene, Oregon, our organization focuses on delivering accessible and effective mental health counseling services. We have built a reputation for high-quality care, prioritizing our clients' needs while providing our counselors with comprehensive support and resources.

Work Environment

This role is entirely remote, allowing you to work from the comfort of your home. Our telehealth setup includes an all-in-one Counseling Dashboard that simplifies the administrative aspects of providing care. You will not only connect with clients through secure video chat but also benefit from unlimited access to technological support, ensuring that you can focus on what you do best—helping people.

Key Responsibilities
  • Conduct individual counseling sessions with clients via video chat, aiming to improve mental health outcomes.
  • Encourage clients to articulate their emotions and experiences, fostering personal insights that contribute to their growth.
  • Act as a client advocate, helping them define clear, actionable goals for their therapy.
  • Evaluate clients' mental health status and collaboratively develop and implement tailored treatment plans that utilize solution-based approaches.
  • Keep abreast of new clinical techniques and participate in training sessions offered by Life Mend.
Patient Population / Client Focus

You will primarily work with a carefully vetted clientele, consisting of stable adults presenting low acuity mental health issues. Our aim is to provide you with clients who align with your areas of expertise and demographic preferences, ensuring you can deliver effective counseling that leads to meaningful outcomes.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current and valid licensure in good standing, specifically one of the following: LPC (Licensed Professional Counselor), LMFT (Licensed Marriage and Family Therapist), or LCSW (Licensed Clinical Social Worker).
  • Computer literacy and comfort with technology to utilize our telehealth interface effectively.
  • Strong interpersonal skills and a compassionate approach to client interactions.
Preferred Experience

While not mandatory, prior experience in telehealth and familiarity with solution-focused therapy approaches can enhance your effectiveness in this role. We value a commitment to continuous professional development, which aids in delivering the highest standards of care.

Compensation and Benefits
  • Competitive salary ranging from USD 90,000 to 104,000 annually, based on experience and caseload.
  • Sign-on bonus and additional incentives to reward your commitment to our mission and clients.
  • A monthly healthcare stipend for full-time counselors to assist with medical expenses.
  • Weekly direct deposit payments for consistent financial stability.
  • Minimal paperwork, allowing you to focus on client care rather than administrative burdens.
  • Unlimited client referrals provided by the organization, ensuring a steady flow of business.
Career Growth Opportunities

Working with Life Mend not only provides you with a fulfilling environment to support clients but also opens doors to career advancement. Opportunities for specialization and leadership roles are available as we expand our services and reach within the community.

Why Join Our Team

Life Mend is dedicated to maintaining a work-life balance for all employees. Our supportive environment, combined with the flexibility of remote work, allows you to thrive both professionally and personally. You will be joining a compassionate and skilled team committed to making a difference in the lives of others.

Application Information

If you are passionate about mental health and want to contribute to meaningful change, we encourage you to apply. Please submit your resume and provide your licensure details in your application. Become a part of a dynamic team that values your expertise and supports your professional journey!

Apply