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Remote Email Chat Support Jobs in Remote, OR (NOW HIRING)

... support and coordinating service delivery activities to ensure a positive customer experience ... Remote (Work From Home) * 10-hour shifts, 4 days per week or 8-hour shifts, 5 days per week

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After applying, watch your registered email for the AI interview invitation. Ideally, complete the ... Support the development and evaluation of data sets for AI training, leveraging your prior ...

... over email and instant messaging, - You'll enjoy working with our customers to empathise and ... support queries with a smile, - You'll proactively engage newly onboarded customers by ensuring ...

Support implementation and governance of product line costing structures in a high-growth ... Ability to manage multiple priorities in a fast-paced environment #LI-Remote Salary and Benefits ...

Support implementation and governance of product line costing structures in a high-growth ... Ability to manage multiple priorities in a fast-paced environment #LI-Remote Salary and Benefits ...

Planning Engineer II

OR ยท Remote

$66K - $88K/yr

Provides cost data to support capital planning and budgeting. * Monitors and controls project ... Resolves interoperability problems to obtain operations across all platforms including e-mail ...

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Remote Email Chat Support information

See Remote, OR salary details

$14

$26

$44

How much do remote email chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote email chat support in Remote, OR is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.32 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

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What job categories do people searching Remote Email Chat Support jobs in Remote, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Remote, OR are:

What cities near Remote, OR are hiring for Remote Email Chat Support jobs?

Cities near Remote, OR with the most Remote Email Chat Support job openings:

Remote Licensed Mental Health Therapist (LCSW, LMFT, LPC)

Mind Matters, Inc

Sutherlin, OR โ€ข Remote

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago

New


Job description

Position Overview

Mind Matters, Inc. is seeking a dedicated and experienced Licensed Mental Health Therapist to join our thriving community health clinic team. In this full-time remote position, you will play a crucial role in providing high-quality mental health care to diverse populations, focusing on individualized treatment plans and therapeutic interventions that enhance the overall well-being of our patients.

About the Organization

Mind Matters, Inc. is a progressive mental health clinic based in Sutherlin, Oregon, dedicated to delivering accessible and effective mental health services. We pride ourselves on fostering an inclusive and supportive environment where both team members and patients are valued. Our commitment to community health drives our mission, enabling us to build lasting relationships and empower individuals to overcome mental health challenges.

Work Environment

The position offers a flexible remote work setting, allowing you to provide care from the comfort of your home while connecting with patients through telehealth platforms. We utilize advanced electronic medical record systems to ensure efficient management of patient information and seamless communication within our multidisciplinary team. This role is well-suited for those who thrive in a collaborative yet independent work environment.

Key Responsibilities
  • Conduct comprehensive mental health evaluations to assess the needs of individual patients, couples, families, and groups.
  • Develop, implement, and monitor personalized treatment plans, adjusting strategies according to patient progress and needs.
  • Provide individual therapy sessions that may address concerns such as depression, anxiety, marital conflicts, and trauma.
  • Maintain thorough and accurate documentation of patient care in accordance with legal and ethical standards.
  • Facilitate case management through effective triaging and referrals, ensuring coordinated care with external providers.
  • Serve as a liaison for patients and their families, providing necessary support and guidance throughout their treatment journey.
  • Collaborate with other clinicians regarding treatment plans and integrate feedback to enhance patient care.
  • Engage in ongoing professional development and attend team meetings as required.
Patient Population / Client Focus

Your work will primarily focus on serving individuals from various backgrounds who are experiencing mental health issues, including anxiety, depression, and substance use disorders. You will work closely with couples and families, fostering open communication and creating a safe space for healing. By offering culturally competent care, you will effectively support diverse patient populations, making a positive impact on their lives.

Qualifications
  • A Masterโ€™s or doctoral degree in clinical psychology, counseling, social work (e.g., MSW, MFT, PhD, PsyD) from an accredited program.
  • An independent license in the state of residence (LCSW, LMFT, LPC) is required, and possessing multiple state licenses is highly advantageous.
  • Demonstrated ability to effectively manage a large caseload while ensuring high-quality patient care.
  • Proficiency in using electronic medical record systems and strong computer skills in Windows applications.
  • Excellent communication skills, both written and verbal, with a focus on professional email correspondence.
Preferred Experience
  • Experience working with patients facing co-occurring mental health and substance use disorders.
  • A track record of successful outcomes in providing therapeutic services to a diverse client base.
  • Familiarity with telehealth tools and best practices.
Compensation and Benefits

The compensation for this position ranges from USD 50,000 to 70,000 annually, commensurate with experience and qualifications. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as life and disability insurance. Additionally, professional liability insurance is provided, along with access to an employee assistance program dedicated to mental health support. Enjoy minimal paperwork with a full caseload, creating a fulfilling work-life balance.

Career Growth Opportunities

At Mind Matters, Inc., we are committed to the personal and professional development of our team members. We encourage ongoing education and training to enhance your skills and expand your career. Opportunities for advancement within the organization are available for those who demonstrate initiative and excellence in providing mental health care.

Why Join Our Team

Culture diversity and inclusion are central to our mission. You will be a vital part of a dynamic behavioral health team where your contributions matter. By joining us, you will have the chance to make a meaningful difference in the lives of individuals and families in our community, all while enjoying a supportive work environment that values your professional growth.

Application Information

If you are passionate about making a positive impact in the field of mental health and meet the qualifications outlined above, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team at Mind Matters, Inc. We look forward to reviewing your application!