We’re looking for a Workers’ Compensation Claims professional to support clients and internal teams within a retail insurance brokerage. This role acts as the bridge between clients, carriers, and claims adjusters—helping ensure claims are handled efficiently and clients feel supported throughout the process.
Location: Remote (Southern California)
Salary: $85,000 - $95,000
Key Responsibilities
- Serve as the primary point of contact for clients on workers’ compensation claims
- Coordinate with insurance carriers, adjusters, and third-party administrators (TPAs)
- Monitor open claims and track status, reserves, and closures
- Assist clients with claim reporting and documentation
- Advocate on behalf of clients to help move claims toward resolution
- Review loss runs and identify trends or concerns
- Provide regular claim updates to clients and internal account teams
- Support return-to-work programs and claim cost containment strategies
- Participate in claim review meetings with clients and carriers
- Maintain accurate records and documentation in agency management systems
Qualifications
- 2+ years of workers’ compensation claims or brokerage experience
- Strong understanding of workers’ compensation claims process and terminology
- Experience working with carriers, TPAs, and adjusters
- Excellent communication and client service skills
- Detail-oriented with strong organizational abilities
- Proficiency with agency management systems (e.g., Applied EPIC is a plus)
- Experience in a retail brokerage environment
- Knowledge of multi-state workers’ compensation programs
- Ability to analyze loss data and provide basic insights
Company Description
About Us
Insurance Search Specialists is dedicated to helping talented insurance professionals find the right opportunities with national, regional, and local insurance brokerages.
With over 25 years of experience in the industry, we are committed to connecting insurance professionals with the right brokerages. We focus on presenting smart career opportunities to our candidates, and we only introduce the best talent to our clients.
We specialize in Commercial Lines Insurance, Personal Lines/Private Client, and Employee Benefits, and our mission is to ensure that our clients and candidates find the perfect match for their needs.
Contact us today to learn how we can help you take the next step in your career.