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Remote Desktop Support Engineer Jobs in Elgin, IL

YO AI Labs

RL Environment Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

AI Software Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

ICF

Substation Physical Engineer - REMOTE

Chicago, IL · Remote

$101K - $129K/yr

Substation Physical Engineer - REMOTE Location: Remote US Ready to make a difference? ICF is ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

YO AI Labs

AI/ML Software Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

CUDA Engineering Expert - Remote

Chicago, IL · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

Ascent Placement Partners

Be Seen First

Remote Software Engineer - Technical Advisor

Chicago, IL · Remote

$150/hr

Remote Software Engineer - Technical Advisor $150.00 USD/hour | 100% Remote (USA Only) | Mostly ... This mostly asynchronous role may be supported from anywhere in the USA - only . Role Details: Job ...

New

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

YO AI Labs

CUDA Developer - Remote

Chicago, IL · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

zerohash

Senior Solutions Engineer (Remote)

Chicago, IL · Remote

$56.50 - $73/hr

Experience supporting brokerage, trading, exchange, market infrastructure, or crypto infrastructure ... fast, programmable, and global. zerohash is trusted by some of the world's most recognized ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Elgin, IL

Remote Desktop Support Engineer information

See Elgin, IL salary details

$9

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Elgin, IL is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.43 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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What are the most commonly searched types of Desktop Support Engineer jobs in Elgin, IL?

The most popular types of Desktop Support Engineer jobs in Elgin, IL are:

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The top searched job categories for Remote Desktop Support Engineer jobs in Elgin, IL are:

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Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,506 per year, or $26.7 per hour.

Mirth Conversion Engineer (Remote)

Total Success

Chicago, IL • Remote

$69 - $75/hr

Full-time

Posted 15 days ago

Job description

Location: Remote, U.S.-based
Employment Type: Full-Time Contract
Contract Duration: 12-week minimum, with potential extension
Start Timing: Early to mid-September 2026
Openings: Multiple openings

About the Opportunity

We are looking for Conversion Engineers to support a large-scale healthcare interface migration from a legacy integration engine to Mirth Connect / NextGen Connect.

This role is focused on hands-on interface conversion, channel buildout, message validation, troubleshooting, and documentation. The right person will have healthcare interface engineering experience, working knowledge of HL7, and the ability to execute assigned conversions within a structured migration plan.

This is a remote, U.S.-based contract opportunity expected to begin in early to mid-September 2026.

What You'll Do
  • Convert existing healthcare interface channels from a legacy integration platform to Mirth Connect / NextGen Connect
  • Build, configure, and test interface channels using established migration standards and templates
  • Validate message mappings, transformation logic, routing rules, and expected interface behavior
  • Compare legacy interface logic against converted Mirth Connect output to confirm accuracy
  • Troubleshoot conversion issues, message discrepancies, mapping problems, and testing defects
  • Collaborate with senior engineers on shared frameworks, reusable code, technical questions, and escalations
  • Support healthcare X12 EDI interface conversion where applicable
  • Document conversion notes, assumptions, testing outcomes, and unresolved issues for assigned interfaces
  • Participate in testing, cutover support, migration readiness, and go-live activities as assigned
  • Work independently on assigned conversion tasks while coordinating with engineering and QA teams
  • Communicate progress, blockers, risks, and technical questions clearly to project stakeholders
What We're Looking For
  • 3 or more years of healthcare integration or interface engineering experience
  • Working experience with Mirth Connect / NextGen Connect
  • Solid understanding of HL7 v2.x message structure and common healthcare interface workflows
  • JavaScript and/or Lua scripting experience
  • Ability to read, understand, and convert existing interface logic
  • Strong troubleshooting skills and attention to detail
  • Ability to work independently within a fast-paced migration timeline
  • Strong documentation habits and clear communication skills
  • Comfortable working remotely with a distributed project team
Preferred Background
  • Familiarity with Interfaceware Iguana
  • Experience with X12 EDI claims transactions, including 837, 835, 270, and 271
  • Prior experience on an interface engine migration, platform conversion, or healthcare integration modernization project
  • Experience in a hospital system, revenue cycle management, payer, claims, or healthcare IT environment
Contract Details
  • Full-time contract role
  • Remote, U.S.-based
  • 12-week minimum engagement, with extension likely
  • Anticipated start in early to mid-September 2026
  • Multiple openings available
Why This Role Stands Out

This is a strong opportunity for a healthcare integration engineer who wants to contribute to a major interface migration project. The role offers hands-on Mirth Connect conversion work, HL7 validation, troubleshooting, cutover support, and collaboration with senior technical resources on a high-priority healthcare technology initiative.

Qualified candidates are encouraged to apply.