Remote Desktop Support Engineer Jobs in Marion, IL

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

Job Title: Deputy CAD Administrator

Position Summary

The Deputy CAD Administrator supports the overall management, maintenance, and continuous improvement of the company's CAD and design technology environment. This role reports to the CAD Administrator and assists project teams by helping maintain CAD standards, supporting users, troubleshooting issues, and contributing to efficient and consistent design practices across the organization. The Deputy CAD Administrator plays a key role in enabling project delivery and supporting company growth through reliable, scalable CAD processes.

Position can be located in any of our offices, hybrid or fully remote

Key Responsibilities

CAD Standards & Governance

• Assist in maintaining and enforcing company CAD standards, libraries, and best practices.
• Help document CAD procedures and workflows.
• Support quality control reviews to ensure deliverables comply with company and client standards.

User Support & Training

• Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues.
• Assist with onboarding new employees by setting up CAD profiles, permissions, and tools.
• Support the development and delivery of CAD training materials and learning sessions.

System Administration & Coordination

• Assist with software installations, version updates, and license coordination.
• Support file management, project setup, and directory structures in coordination with client requirements, IT, and project managers.
• Assist with client Workspace deployment, troubleshooting and enhancements as needed.
• Help evaluate new CAD tools, plugins, and workflows to improve efficiency.

Project & Team Support

• Collaborate with engineering, design, and project teams to resolve CAD related challenges.
• Assist in managing client-based CAD resources.
• Support cross-discipline coordination and data exchange between CAD platforms.

Continuous Improvement

• Identify opportunities to improve CAD workflows, automation, and standardization.
• Gather user feedback and assist in implementing process enhancements to support scalability and growth.

Required Qualifications

• Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or equivalent experience).
• 5 to 10 years of experience using CAD platforms in a professional environment.
• Proficiency with MicroStation and/or Bentley OpenX products and/or ProjectWise (additional platforms such as AutoCAD, Civil3D, Revit, or other BIM tools are a plus).
• Strong understanding of CAD standards, plotting, and file management.
• Ability to troubleshoot technical issues and communicate solutions clearly.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Experience supporting multiple disciplines (civil, structural, electrical, architectural, etc.).
• Experience with CAD/BIM administration and standards of development.
• Experience supporting a common data environment (CDE).
• Familiarity with scripting, automation, and customization tools.
• Experience working in a consulting or projectbased environment requiring the preparation of engineering and technical deliverables.

Key Competencies

• Technical problem-solving
• Collaboration and customer service mindset
• Process improvement orientation
• Communication and documentation skills
• Adaptability in a growing organization
• Team player

Why This Role Matters

The Deputy CAD Administrator helps ensure the company's design tools and standards scale effectively as the organization grows. By supporting users, maintaining consistency, and improving workflows, this role directly contributes to project quality, efficiency, and employee success.

The salary range for this position is $36-$50 per hour and it is a non-exempt position.

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

• Competitive compensation
• Performance bonuses
• 401(k) with matching contribution
• Employee Stock Ownership Plan
• Comprehensive health & well-being plans
• Financial wellness plans
• Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

• Monthly educational webinars
• Leadership training
• Lunch & learn development sessions
• 24/7 access to thousands of skill-building courses
• Mentorship opportunities
• Award-winning internship program
• Employee recognition
• And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.