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Remote Desktop Support Engineer Jobs in Iowa (NOW HIRING)

GFT.

OE Transmission Line Engineers

Des Moines, IA · On-site +1

$100K - $140K/yr

GFT is seeking an OE Transmission Line Engineer to join our Power Business Group! If you are in ... However for the right candiate, this would be a remote position. Joining the power team at GFT ...

Workiva, Inc.

Staff Machine Learning Engineer

Ames, IA · On-site +1

Develop tools, systems, and automation to support ML solutions, ensuring efficiency, scalability ... Reliable internet access for remote working opportunities How You'll Be Rewarded Salary range in ...

Fundraise Up

GTM Engineer

Estherville, IA · Remote

$100K - $110K/yr

About The Role We're hiring a GTM Engineer to own the architecture, automation, and data integrity ... Generous home office stipend to support your remote workspace. * Annual professional development ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Iowa

Remote Desktop Support Engineer information

See Iowa salary details

$9

$25

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How much do remote desktop support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote desktop support engineer in Iowa is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
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Remote Desktop Support Engineer jobs near you

Project Electrical Engineer-Federal Engineering & Design

Olsson

Des Moines, IA • On-site, Remote

Full-time

Re-posted 27 days ago

Job description

Company Description

We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.

We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.

Job Description

Olsson is seeking a Project Electrical Engineer to join our Federal Engineering & Design Team. This position applies diversified knowledge of electrical engineering principles and practices to a broad range of federal projects and independently makes engineering decisions related to electrical design and system integration.

The Project Electrical Engineer is responsible for producing and coordinating electrical designs that support reliable, code-compliant, and constructible solutions for federal clients. This role contributes to project execution through technical design, collaboration with multidisciplinary teams, and adherence to project scope, schedule, and budget. The Project Electrical Engineer may provide direction and mentorship to less experienced staff while supporting overall project objectives and evolving federal requirements.

Responsibilities:

  • Performs detailed electrical engineering tasks including power distribution, lighting, grounding, and electrical system design for federal engineering and design projects.
  • Prepares electrical calculations, drawings, specifications, technical reports, project cost estimates, and bid-related documentation in compliance with applicable federal standards, codes, and agency-specific requirements.
  • Independently execute moderately complex electrical design assignments, applying sound engineering judgment, problem-solving skills, and risk awareness throughout project execution.
  • Serves as a technical liaison between federal clients, contractors, vendors, and internal engineering teams to coordinate deliverables, resolve technical issues, and support project schedules.
  • Coordinates electrical design efforts with multidisciplinary teams and Olsson project teams to ensure integrated, constructible, and high-quality project outcomes.
  • Works closely with project managers to support project planning, cost control, procurement coordination, progress tracking, and communication of potential technical or schedule-related challenges.
  • Participates in site visits and inspections, provides technical support during installation, and supports testing and commissioning activities to verify electrical systems perform as intended.
  • Reviews, coordinates, and may provide oversight or mentorship to less experienced engineers and technical staff.
  • Supports quality assurance and quality control processes by performing design reviews, field observations, and documentation of design changes, testing results, and key project milestones.
  • Prepares clear and concise project reports and technical summaries for clients, stakeholders, and internal leadership as required.
  • Travel and participation in project charrettes, design reviews, and value engineering conferences.
  • Ensures all electrical designs and installations align with the National Electrical Code (NEC), NFPA standards, applicable federal agency requirements, and environmental regulations.

Why join us:

  • Contribute to projects that serve national interests and make a difference in communities.
  • Enjoy flexible work arrangements, including remote options, to support your work-life balance.
  • Thrive in a supportive culture that values professional development and teamwork.

Qualifications

You are passionate about:

  • Working collaboratively with others.
  • Having ownership in the work you do.
  • Using your talents to positively affect communities.

Preferred Qualifications:

  • Bachelor's or Master's degree in Electrical Engineering.
  • Professional Engineer (PE) license is required.
  • Minimum 6 years of experience in electrical design, ideally with federal clients.
  • Proficiency in Revit and AutoCAD and other relevant design software.
  • Deep understanding of DoD, VA, and federal design standards and processes.
  • Strong communication skills and the ability to collaborate effectively with multidisciplinary teams and federal stakeholders.

At Olsson, your expertise drives progress on projects that matter. If you're passionate about federal engineering and ready to elevate your career, we want to hear from you.

#LI-DNP

Additional Information

Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.

As an Olsson employee, you will:

  • Receive a competitive 401(k) match
  • Be empowered to build your career with tailored development paths
  • Have the possibility for flexible work arrangements
  • Engage in work that has a positive impact on communities
  • Participate in a wellness program promoting balanced lifestyles

In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.

Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.

Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.

For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.