Remote Desktop Support Analyst Jobs in Virginia (NOW HIRING)

Remote Work:
Hybrid
Job Number:
R0240316
Location:
McLean,VA,US
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Icertis Configuration Specialist
The Opportunity:
As a Configuration Specialist, you understand that successful platforms go beyond an attractive interface and robust data management. You must combine clean configuration, effective APIs, insightful analytics, and reliable cloud infrastructure to deliver user-centric solutions. We're seeking a configuration specialist like you to oversee and optimize cloud-based software from initial vision to production-ready deployment in a dynamic, agile environment.
We are looking for a skilled Configuration Specialist with extensive experience in the Icertis Contract Intelligence (ICI) platform, specifically focusing on the configuration, development, and support of the Icertis GovCon module. The successful candidate should possess practical knowledge in configuring Icertis workflows, security settings, master data, integrations, document templates, and GovCon-specific features-including FAR/DFARS compliance, contract flow downs, government contract frameworks, and regulated approval processes. Due to the nature of work performed within this facility, U.S. citizenship is required.
Work with us to develop systems that create change for the better.
Join us. The world can't wait.
You Have:

• 3+ years of experience in ICI platform administration
• Experience implementing or supporting Icertis GovCon functionality
• Experience working in government contracting or highly regulated environments
• Experience supporting enterprise SaaS platforms and integrations
• Experience configuring contract types, master data templates, clauses, business rules, workflows, and managing data processes to meet specific needs
• Experience with Agile and Scrum delivery methodologies
• Knowledge of contract lifecycle management processes and best practices
• Ability to collaborate and work closely with technical teams, functional stakeholders, end users, and solution leads to design and configure system functionality
• Bachelor's degree in Computer Science, Information Technology, or Business
• Icertis Administrator, Icertis Practitioner, and AI/ML Certifications

Nice If You Have:

• Experience supporting U.S. Government programs, with familiarity in federal contracting processes, requirements, and the nuances of working with the USG
• Experience integrating COTS products, such as Salesforce, Integrify, and Databricks
• Experience establishing an Icertis support model, and training desktop support professionals to deliver tier 1 and 2 support for business users
• Possession of excellent verbal and written communication skills
• Possession of strong problem-solving and analytical skills

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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