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Remote Desktop Support Analyst Jobs in Oregon (NOW HIRING)

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

As the primary point of contact for desktop support, you will handle a variety of hardware and ... Provide remote technical support to end users for hardware, software, and connectivity issues.

Symbotic

Technical Support Engineer

OR · Remote

Evaluate documented resolutions and analyze trends for ways to prevent future problems. * Manage ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

Experience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Knowledge of VMWare or other server/desktop virtualization platforms and ...

Symbotic

Technical Control Engineer

OR · Remote

Drive Root Cause Analysis (RCA) for critical and recurring incidents to reduce Mean Time to ... Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong ...

Atlas Technica

Sr. Project Engineer

$98K - $128K/yr

Remote - United States Schedule: Eastern Time Hours Term: Full-Time, Salaried, Exempt About Atlas ... Strong end-user and desktop support experience, including Microsoft Windows, Microsoft Office ...

HealthEdge

FP&A Analyst

This is a builder's role, not a support role. The right person is a strong modeler and clear ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

Array

IT Specialist

OR · On-site +1

$70K/yr

You Have: * 1+ years of IT support, Help Desk, or Desktop Support experience (internships welcome ... remote office * $100/month to subsidize wifi/cell phone expenses * Summer Fridays (half-day ...

HealthEdge

Product Manager

... analysts, claims administrators, and health plan operations users to understand legacy desktop ... Support user acceptance testing, pilot programs, and phased rollouts to validate the WebUI against ...

AM Pierce & Associates

Business Analyst

OR · On-site +1

$65K - $85K/yr

... Analyst, directly supporting AM Pierce leadership and back-office teams through managing ... Remote. The Description: * Develop compliant proposals. * Technical writing and editing of proposal ...

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Remote Desktop Support Analyst information

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Oregon? For Remote Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Oregon look for? The top searched job categories for Remote Desktop Support Analyst jobs in Oregon are:
What cities in Oregon are hiring for Remote Desktop Support Analyst jobs? Cities in Oregon with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you

IT Support Technician (Part-Time, REMOTE)

Connection

Remote

$38 - $40/hr

Part-time

Re-posted 10 days ago

Job description

Overview

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38-40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

ResponsibilitiesResponsibilities
  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.
MinMaxQualificationsQualifications
  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.

Start Date: Early August

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".  

Employment Type: PART_TIME

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