Serve as the Tier 3 escalation point for complex desktop and endpoint support issues ... Ability to work independently in a remote environment while supporting Central Time business hours.
Serve as the Tier 3 escalation point for complex desktop and endpoint support issues ... Ability to work independently in a remote environment while supporting Central Time business hours.
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and ... Provide remote technical support to end users for hardware, software, and connectivity issues.
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and ... Provide remote technical support to end users for hardware, software, and connectivity issues.
From marketers and strategists to financial analysts and data engineers, and so much more, we're ... You will interact with your customers via phone, email, chat, and remote desktop support tools as ...
From marketers and strategists to financial analysts and data engineers, and so much more, we're ... You will interact with your customers via phone, email, chat, and remote desktop support tools as ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Service Ops Support Analyst
$23.80 - $29.81/hr
Overview How you can make a difference The Service Ops Support Analyst is responsible for ... Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding ...
Service Ops Support Analyst
$23.80 - $29.81/hr
Overview How you can make a difference The Service Ops Support Analyst is responsible for ... Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ... Performing diagnostics, analysis, repairs, or the replacement of hardware for PCs, laptops, network ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ... Performing diagnostics, analysis, repairs, or the replacement of hardware for PCs, laptops, network ...
Customer Support Analyst, Tier 1
OR · Remote
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...
Customer Support Analyst, Tier 1
OR · Remote
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...
Customer Support Analyst, Tier 1
OR · On-site +1
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...
Customer Support Analyst, Tier 1
OR · On-site +1
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ... Performing diagnostics, analysis, repairs, or the replacement of hardware for PCs, laptops, network ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ... Performing diagnostics, analysis, repairs, or the replacement of hardware for PCs, laptops, network ...
Technical Support Administrator
OR · Remote
$25.96 - $35.96/hr
Experience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Knowledge of VMWare or other server/desktop virtualization platforms and ...
Technical Support Administrator
OR · Remote
$25.96 - $35.96/hr
Experience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Knowledge of VMWare or other server/desktop virtualization platforms and ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
Technical Control Engineer
OR · Remote
Drive Root Cause Analysis (RCA) for critical and recurring incidents to reduce Mean Time to ... Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong ...
Technical Control Engineer
OR · Remote
Drive Root Cause Analysis (RCA) for critical and recurring incidents to reduce Mean Time to ... Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong ...
Data Analyst, Sr - AI Research Systems Support
$85K - $108K/yr
This is a full-time (40 hours/week), 100% remote position. It is currently funded through September ... Support analytics and reporting activities associated with enterprise AI, research, and operational ...
Data Analyst, Sr - AI Research Systems Support
$85K - $108K/yr
This is a full-time (40 hours/week), 100% remote position. It is currently funded through September ... Support analytics and reporting activities associated with enterprise AI, research, and operational ...
... environments, remote datacenter infrastructure, and external communication paths. * Analyze ... desktops, printers, scanners, RF devices, and related peripherals. * Working knowledge of Windows ...
New
... environments, remote datacenter infrastructure, and external communication paths. * Analyze ... desktops, printers, scanners, RF devices, and related peripherals. * Working knowledge of Windows ...
New
Overview Lifeway is seeking a Customer Insights Analyst to provide advanced analytics support ... While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy ...
Overview Lifeway is seeking a Customer Insights Analyst to provide advanced analytics support ... While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy ...
Overview Lifeway is seeking a Customer Insights Analyst to provide advanced analytics support ... While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy ...
Overview Lifeway is seeking a Customer Insights Analyst to provide advanced analytics support ... While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy ...
The Service Cloud Data Analyst tracks and reports department, team, and individual performance ... Serving as the primary system support contact for Voice and queue-related issues, coordinating with ...
The Service Cloud Data Analyst tracks and reports department, team, and individual performance ... Serving as the primary system support contact for Voice and queue-related issues, coordinating with ...
The Service Cloud Data Analyst tracks and reports department, team, and individual performance ... Serving as the primary system support contact for Voice and queue-related issues, coordinating with ...
The Service Cloud Data Analyst tracks and reports department, team, and individual performance ... Serving as the primary system support contact for Voice and queue-related issues, coordinating with ...
ESOM Program Analyst (VA ESOM)
$70K - $75K/yr
Kentro is seeking an ESOM Program Support Analyst, you will be responsible for supporting ESOM ... Leads the execution of program events, such as off-site and remote meetings; responsible for ...
ESOM Program Analyst (VA ESOM)
$70K - $75K/yr
Kentro is seeking an ESOM Program Support Analyst, you will be responsible for supporting ESOM ... Leads the execution of program events, such as off-site and remote meetings; responsible for ...
Remote Customer Service Agent
Eugene, OR · On-site +1
$90K - $120K/yr
... to support work-life balance Pre-qualified client consultations provided - no cold outreach ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Remote Customer Service Agent
Eugene, OR · On-site +1
$90K - $120K/yr
... to support work-life balance Pre-qualified client consultations provided - no cold outreach ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Remote Desktop Support Analyst information
What is a Remote Desktop Support Analyst job?
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
What does a desktop support analyst do?
A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They often install, configure, and maintain computer systems, and may use remote support tools to resolve problems efficiently. Strong communication skills and knowledge of operating systems like Windows or macOS are essential for this role.
How to make 1000 a week remotely?
A Remote Desktop Support Analyst can earn $1,000 or more weekly by providing high-quality remote technical support, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with overtime or freelance opportunities.
What are the typical daily responsibilities of a Remote Desktop Support Analyst?
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
How can I make 2000 a week working from home?
A Remote Desktop Support Analyst can potentially earn $2,000 a week by working full-time, gaining specialized certifications, and providing high-level technical support. Increasing experience, acquiring advanced skills, and working for companies that pay competitive wages can also help reach this income level. Building a strong reputation and taking on additional or freelance support tasks may further boost earnings.
How can I make $100,000 a year working from home?
A Remote Desktop Support Analyst can earn $100,000 annually by gaining advanced certifications, developing specialized technical skills, and gaining experience in high-demand areas such as cybersecurity or network management. Increasing your expertise, taking on complex support roles, and working for larger organizations or consulting firms can also boost earning potential while working remotely.
What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
What are popular job titles related to Remote Desktop Support Analyst jobs in Oregon? For Remote Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Oregon look for? The top searched job categories for Remote Desktop Support Analyst jobs in Oregon are:
What cities in Oregon are hiring for Remote Desktop Support Analyst jobs? Cities in Oregon with the most Remote Desktop Support Analyst job openings:
Full-time
Re-posted 10 days ago
Job description
Overview
Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits.
This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians.
Responsibilities- Serve as the Tier 3 escalation point for complex desktop and endpoint support issues.
- Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues.
- Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer.
- Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID.
- Manage endpoint provisioning, configuration, deployment, and lifecycle management.
- Assist with endpoint security, device compliance, software deployments, and policy management.
- Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues.
- Document technical solutions, standard operating procedures, and best practices.
- 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience.
- Experience supporting enterprise Microsoft Windows environments.
- Strong knowledge of:
- Microsoft 365 (O365)
- Active Directory
- Microsoft Intune
- Windows Autopilot
- Endpoint Management
- Experience troubleshooting complex desktop, hardware, software, and endpoint issues.
- Excellent customer service, communication, and interpersonal skills.
- Experience mentoring or supporting junior technicians and acting as an escalation resource.
- Ability to work independently in a remote environment while supporting Central Time business hours.