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Remote Desktop Support Analyst Jobs in Oregon (NOW HIRING)

Systems Analyst III

Portland, OR · On-site +1

$94.50K - $160.75K/yr

In this role you will beworking withclosely with the desktop support team as well as external ... Analyze and synthesize requirements and recommend solutions. * Implement configurations to support ...

Data Analyst (remote)

OR · On-site +1

$70K - $80K/yr

Remote optional for the right candidate. If remote, travel required to Naples headquarters ... The Data Analyst will support and participate in the planning and execution of data analysis ...

New

This is a primarily remote position. Employees MUST be residents of Washington OR Oregon state. See ... desktop, client-server, browser-based, etc.); * Principles of troubleshooting and analysis. Skills ...

Engineering Support 1 (Remote)

$133.70K - $181.45K/yr

... analysis and mitigation techniques, Ship-board Intelligence systems, Ship System Exploitation Space (SSES) or Secure Compartmented Information Facility (SCIF) systems. Minimum of ten (10) years ...

The ideal candidate has strong analytical skills, proficiency in data management tools like MySQL and Excel, and the ability to communicate insights effectively. This fully remote position offers a ...

Sr. Club Sales Analyst

OR · Remote

$82K - $105K/yr

Remote United States COMPENSATION: The pay range for this position is $82,000-105,000 annually ... The analyst will support the development and execution of the 5-Year Plan, annual operating plan ...

Senior Analyst, Contracts (remote)

OR · Remote

$87.90K - $116.40K/yr

Support cross-team collaboration for development/enhancement of tools related to standard work, identifying turnbacks/escapes/best practices and focus on continuous improvement; * Support internal ...

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Remote Desktop Support Analyst information

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
What are popular job titles related to Remote Desktop Support Analyst jobs in Oregon? For Remote Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Oregon look for? The top searched job categories for Remote Desktop Support Analyst jobs in Oregon are:
What cities in Oregon are hiring for Remote Desktop Support Analyst jobs? Cities in Oregon with the most Remote Desktop Support Analyst job openings:

Job description

Job Description
This is a remote position.
Title: Operational Analyst
Duration: 12 Months
Location: Beaverton, OR - 100% Remote
Description
Responsible for delivering analytical data needs including data analysis, data visualization, data quality
• Handle complex data requests, and reports.
• Work with leaders and analysts within Utility Asset Management to develop analysis and automated reports for the team
• Collaborate with the team to implement data processes, procedures and tools to achieve a solid data analysis which is accurate, and consistent.
Can you give a high-level overview of your team size, roles, its initiatives/deliverables, and any tool/technologies specific to your team/department/project they will be supporting: Team of 20 - responsible for delivering analytical data needs including data analysis, data visualization, data quality, and communicating reporting output.
What would "a day in the life" of this role look like?: Data analytics, dashboard building, QAQC, team communication, reporting
What interaction level with this role have the team members and hiring manager? daily
What would you say is the top priority for the worker over the first few weeks/months?: Learning the business while putting skill sets into working actionable items
Requirements
Required Skills
Is utilities experience required? (Y/N) N
Education Requirements (Experience in Lieu of Degree): degree in engineering would be nice to have
How many years of experience are you looking for?: 2+
Required Skills: Requirement gathering and documentation
Tableau desktop
Knowledge of data bases preferred Oracle and Snowflake
Excel
Comfortable with ambiguity
Critical thinking
Top 3 Must-Haves (Hard and/or Soft Skills):
1. critical thinking
2. comfort with ambiguity/change
3. Tableau experience
Top 3 Nice-To-Haves (Hard and/or Soft Skills)
1. degree in engineering
2.utility experience
3.data science experience