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Remote Desk Jobs in Texas (NOW HIRING)

Emergent Software

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

Manage and resolve Tier 1 help desk tickets while escalating complex issues with clear documentation and recommendations. * Support a fully remote workforce through ticketing systems, messaging ...

New

W3Global Inc.

Full Desk Recruiter

Frisco, TX · Remote

$60K - $70K/yr

Remote (Anywhere in United States) Title : Full Desk Recruiter Full Description Job Duties/Qualifications: This role combines expertise in recruitment and business development to drive growth and ...

New

Kinetik

Remote Operations Center Operator

Midland, TX · On-site +1

$17.75 - $21.75/hr

The Remote Operations Center (ROC) is responsible for the coordinated efforts of maintaining ... Will be working in an office environment with long periods of sitting at a desk and working on a ...

American Cancer Society

Senior Auditor- Remote

Dallas, TX · Remote

$85K - $90K/yr

This role is 100% remote. ESSENTIALFUNCTIONS: * Plan and execute comprehensive internal audits by ... Ability to work in a standard office environment with prolonged periods of sitting at a desk and ...

Afni, Inc.

Part-Time Remote Insurance Representative

Austin, TX · On-site +1

$39K - $54K/yr

... desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. • Ability to be on webcam during working hours Why Afni? Because with ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

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Remote Desk information

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.
What are the most commonly searched types of Desk jobs in Texas? The most popular types of Desk jobs in Texas are:
What are popular job titles related to Remote Desk jobs in Texas? For Remote Desk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Desk jobs in Texas look for? The top searched job categories for Remote Desk jobs in Texas are:
What cities in Texas are hiring for Remote Desk jobs? Cities in Texas with the most Remote Desk job openings:
Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

IT Support Technician

Emergent Software

Fort Worth, TX • On-site, Remote

$45K - $55K/yr

Full-time

Posted 3 days ago

New

Job description

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.**
Our client is seeking an IT Support Specialist to join its growing IT team supporting a fully remote U.S.-based workforce. This role is ideal for an early to mid-career IT professional who enjoys solving problems, supporting end users, and continuously learning new technologies.
As part of a growing help desk organization, you'll provide frontline technical support, manage employee onboarding and offboarding, support identity and access management, and help build a mature Tier 1, Tier 2, and Tier 3 support model. This position offers a clear path for career growth.
Responsibilities
  • Manage and resolve Tier 1 help desk tickets while escalating complex issues with clear documentation and recommendations.
  • Support a fully remote workforce through ticketing systems, messaging platforms, and occasional video support sessions.
  • Provision and deprovision user accounts across Microsoft 365, Google Workspace, JumpCloud, Slack, Zoom, and other business applications.
  • Manage user access, group memberships, MFA, passwords, and SSO permissions.
  • Configure, deploy, track, and recover company devices while maintaining accurate asset records.
  • Assist with security-related activities, including phishing reports, access reviews, and endpoint security support.
  • Create and maintain knowledge base articles, runbooks, and user documentation.
  • Identify recurring issues and recommend process, automation, and support improvements.
  • Contribute to initiatives involving identity management, Zoom administration, networking, endpoint management, AI-driven support workflows, and future infrastructure projects.
Qualifications
  • 1-5 years of experience in IT support, help desk, desktop support, or a related technical role.
  • Experience supporting Windows and macOS environments.
  • Familiarity with Microsoft 365, Google Workspace, JumpCloud, Okta, Entra ID, or similar platforms.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Excellent written and verbal communication abilities.
  • Ability to explain technical concepts clearly to non-technical users.
  • Strong attention to detail and ability to follow structured processes.
  • Demonstrated ability to research issues independently before escalating.
  • Experience using or willingness to adopt AI tools to improve efficiency and problem solving.
  • Ability to thrive in a remote work environment with reliable internet access.
Nice to Haves
  • Identity and access management experience.
  • SSO, SAML, OIDC, or SCIM provisioning knowledge.
  • MDM or endpoint management experience (JumpCloud, Intune, Jamf, etc.).
  • Zoom administration or Zoom Contact Center experience.
  • Networking knowledge and troubleshooting experience.
  • Procurement or vendor management experience.
  • Endpoint security experience with tools such as CrowdStrike or Microsoft Defender.
  • Scripting or automation experience using PowerShell, Bash, Python, Google Apps Script, or Power Automate.
  • Experience supporting distributed or remote teams.
  • Experience improving knowledge bases, documentation, or support processes.
Our Vetting Process
At Emergent Staffing, we work hard to find the right fit for you and our clients. Here are the steps of our vetting process for this position:
  1. Application (5 minutes)
  2. Online Assessment (30 minutes)
  3. Initial Video Interview (30-45 minutes)
  4. Client Video Interview (60 minutes)
  5. Hiring Manager Video Interview (60-90 minutes)
  6. Job Offer!

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