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Remote Cyber Security Help Desk Jobs in Virginia

Junior CIC Analyst

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Remote #techjobs #clearance #veteranspage Minimum Requirements TCS217, T1, Band 4 #TSTECH ...

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Remote Cyber Security Help Desk information

Can you get a remote cyber security help desk job?

Yes, remote cyber security help desk jobs are available and typically require technical skills, knowledge of security tools, and certifications such as CompTIA Security+ or Cisco CCNA. These roles often involve troubleshooting security issues, providing support to users, and working with remote communication tools. Many companies offer remote positions to qualified candidates with relevant experience and certifications.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.
What are the most commonly searched types of Cyber Security Help Desk jobs in Virginia? The most popular types of Cyber Security Help Desk jobs in Virginia are:
What are popular job titles related to Remote Cyber Security Help Desk jobs in Virginia? For Remote Cyber Security Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Cyber Security Help Desk jobs in Virginia look for? The top searched job categories for Remote Cyber Security Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Remote Cyber Security Help Desk jobs? Cities in Virginia with the most Remote Cyber Security Help Desk job openings:
Infographic showing various Remote Cyber Security Help Desk job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Cybersecurity and RMF Engineer, Mid

Booz Allen Hamilton, Inc.

Arlington, VA • On-site, Remote

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
No
Job Number:
R0245882
Location:
Arlington,VA,US
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Cybersecurity and RMF Engineer, Mid
The Opportunity:
Are you looking for an opportunity to share your experience in cybersecurity and systems engineering that will support the U.S. Air Force? As a systems security and network security engineer, you can identify the tools needed to assess vulnerabilities and recommend the best solution and security strategy. We need your experience to oversee the development and implementation of security solutions that will protect our military.
On our team, you'll supervise a team as they troubleshoot and analyze complex challenges for customers using your knowledge of network and security devices, applications, and identifying tools. You'll manage the research of technology and market trends to further develop security solutions. Using your expertise in low-code/no-code systems and security protocols, you'll assess security threats and implement infrastructure controls.
In this role, you'll directly impact Air Force human capital management by helping to secure our nation's human capital systems. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers.
Work with us as we secure and protect the Air Force for the better.
What You'll Work On:
  • Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management.
  • Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises.
  • Lead risk and vulnerability assessments in network, system, and application areas.
  • Leverage big data analytics and traditional security event types to identify advanced threats.

Join us. The world can't wait.
You Have:
  • 2+ years of experience with RMF, NIST 800-53, Zero Trust, STIGs, vulnerability management, ATO packages, POA&Ms, continuous monitoring, or secure cloud
  • 2+ years of experience as an Information Systems Security Officer (ISSO), Information Systems Security Engineer (ISSE), or Information Systems Security Manager (ISSM)
  • Experience in cybersecurity engineering and RMF alignment for the solution, supporting secure architecture, controls implementation, scanning, evidence generation, POA&M tracking, and continuous monitoring in IL5-ready environments with scalability to higher controls
  • Ability to work with development teams to select the most suitable controls
  • Secret clearance
  • HS diploma or GED

Nice If You Have:
  • 2+ years of experience setting-up or working with DevSecOps pipeline security tools, scanning, and reporting
  • 2+ years of experience supporting and helping configure in a DevOps team
  • Experience developing SSP or ATO packages for systems deployed in a Microsoft Azure, AWS, or DoD cloud environment
  • Bachelor's degree
  • Amazon Web Service (AWS), Microsoft Azure, or Google Cloud Service Provider Certification
  • DoD 8570 IAM II or higher Certification such as SecurityX, CISM, or CISSP Certification
  • DoD Directive 8570.01-M for IASAE Level III Certification such as CISSP-ISSAP, CISSP-ISSEP, or CCSP Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914