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Full Time Cyber Security Help Desk Jobs in Virginia

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... DoD cybersecurity protocols. This role requires at least three (3) years of experience in ...

AMERICAN SYSTEMS

Help Desk Specialist Manager

Arlington, VA · On-site

$130K - $182K/yr

The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service ... Coordinate with network, systems, application, cybersecurity, and engineering teams to restore ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$60K/yr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To ... Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

Job Type Full-time Description If you are looking for an exciting career opportunity in the ... Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To ... Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To ... Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

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All JobsCyber Security Help Desk JobsFull Time Cyber Security Help Desk JobsFull Time Cyber Security Help Desk Jobs in Virginia

Full Time Cyber Security Help Desk information

What is a full time cyber security help desk?

A Full Time Cyber Security Help Desk is a role focused on providing technical support and troubleshooting assistance for security-related issues within an organization. Professionals in this position handle tasks such as responding to security alerts, managing user access, assisting with password resets, and educating users on safe computing practices. They act as the first line of defense against cyber threats by helping users resolve problems quickly and escalating more serious security incidents to specialized teams. This role requires strong communication skills, basic knowledge of cybersecurity principles, and familiarity with various security tools and protocols.

What are the key skills and qualifications needed to thrive as a full time cyber security help desk professional?

To thrive as a Full Time Cyber Security Help Desk professional, you need a solid grasp of networking, security protocols, troubleshooting, and typically a degree in information technology or a related field. Familiarity with security information and event management (SIEM) tools, ticketing systems, and industry certifications like CompTIA Security+ or Cisco CCNA Security is common. Strong communication, problem-solving skills, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for quickly identifying and resolving security issues, ensuring organizational safety, and providing effective support to end users.

What are some common challenges faced by full time cyber security help desk professionals, and how can they be managed effectively?

Full Time Cyber Security Help Desk professionals often encounter challenges such as managing high volumes of security incidents, staying updated with evolving threats, and translating technical information for non-technical users. Effectively managing these challenges involves strong organizational skills, continuous learning through training and certifications, and developing clear communication strategies. Additionally, collaborating closely with IT and security teams helps ensure quick incident resolution and fosters a supportive work environment.

What is the difference between Full Time Cyber Security Help Desk vs Network Security Technician?

AspectFull Time Cyber Security Help DeskNetwork Security Technician
CertificationsCompTIA Security+, Network+CompTIA Security+, Cisco CCNA Security
Work EnvironmentHelp desk, support centers, IT departmentsNetwork infrastructure, security systems, enterprise networks
Employer & Industry UsageIT support teams across various industriesCybersecurity firms, large corporations, government agencies

While both roles involve cybersecurity skills, the Full Time Cyber Security Help Desk primarily focuses on user support, troubleshooting security issues, and maintaining security protocols. In contrast, a Network Security Technician is more involved in configuring, monitoring, and securing network infrastructure. The help desk role is more customer-facing and support-oriented, whereas the technician role emphasizes technical network security implementation and management.

What are the most commonly searched types of Cyber Security Help Desk jobs in Virginia?

The most popular types of Cyber Security Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Full Time Cyber Security Help Desk jobs?

Cities in Virginia with the most Full Time Cyber Security Help Desk job openings:

Full Time Cyber Security Help Desk jobs near you
Infographic showing various Full Time Cyber Security Help Desk job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Help Desk Specialist

Barbaricum

On-site

Full-time

Re-posted 27 days ago

Job description

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 operations at Fort Leavenworth, KS. The selected candidate will support classified and unclassified IT environments, troubleshooting technical issues, assisting users, and ensuring system functionality in alignment with DoD cybersecurity protocols. This role requires at least three (3) years of experience in IT support, particularly in government or DoD environments, with an emphasis on incident resolution, system administration, and user support.

Responsibilities:

  • Respond to help desk tickets and provide technical support to users.
  • Troubleshoot hardware, software, and network issues in classified environments.
  • Escalate complex problems to higher-level IT staff as necessary.
  • Document technical issues and solutions for future reference.
  • Assist with user onboarding and training for IT systems.

Qualifications:

  • Active DoD Top Secret/SCI clearance required.
  • 1-4 years' experience. 
  • Experience providing technical support in a DoD or government setting.
  • Familiarity with Windows and Linux operating systems.

Strong communication and problem-solving skills.

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