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Remote Cyber Security Help Desk Jobs in Virginia

Constellis

Sr Cyber Security Engineer

VA · On-site +1

... will help build it securely and own the cybersecurity workstream end-to-end. This role is ... Work is typically based in a remote working environment and subject to frequent interruptions.

Constellis

Sr Cyber Security Engineer

VA · Remote

... will help build it securely and own the cybersecurity workstream end-to-end. This role is ... Work is typically based in a remote working environment and subject to frequent interruptions.

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Previous help desk or technical support experience preferred. * Excellent ability to communicate ...

Revolutional, LLC

Senior Full Stack Engineer

Mclean, VA · Remote

$130K - $185K/yr

Remote Terms: Full-time Salary Range: $130K-185k DOE Clearance: Qualified candidates must be US ... Periodically assist with Help Desk support to troubleshoot and resolve end-user issues.

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Remote Cyber Security Help Desk information

Can you get a remote cyber security help desk job?

Yes, remote cyber security help desk jobs are available and typically require technical skills, knowledge of security tools, and certifications such as CompTIA Security+ or Cisco CCNA. These roles often involve troubleshooting security issues, providing support to users, and working with remote communication tools. Many companies offer remote positions to qualified candidates with relevant experience and certifications.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.
What are the most commonly searched types of Cyber Security Help Desk jobs in Virginia? The most popular types of Cyber Security Help Desk jobs in Virginia are:
What are popular job titles related to Remote Cyber Security Help Desk jobs in Virginia? For Remote Cyber Security Help Desk jobs in Virginia, the most frequently searched job titles are:
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What cities in Virginia are hiring for Remote Cyber Security Help Desk jobs? Cities in Virginia with the most Remote Cyber Security Help Desk job openings:
Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Critical Infrastructure Cybersecurity Leader

The Cadmus Group, Inc.

Arlington, VA • On-site, Remote

$127K - $172K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

What You'll Be Doing

Cadmus seeks qualified candidates to expand its growing portfolio of work at the intersection of cybersecurity and government solutions. The Critical Infrastructure Cybersecurity Leader isa key role in our Federal Operating Group and will lead client delivery, business development, and serve as the company's cybersecurity expert across a range of federal and utility accounts focused on water, infrastructure, and emergency management. The successful candidate will bring broad cybersecurity expertise and a versatile skillset to provide direct client support to government and commercial clients. The successful candidate will have the experience and creativity to grow the portfolio, deliver high-priority client work, and the ability to lead staff in a highly matrixed organization.

Cadmus' Federal Operating Group supports clients with solutions to their most important analytic, policy and strategy challenges. We bring together a team of outstanding professionals who have earned a reputationofresponsive and client-focused support for a range of emergencymanagement, water, energy, homeland security, cybersecurity and public health securityagencies. Our client-oriented approach couples our deep subject-matterexpertise with enabling technology to solve complex problems.

TheCritical Infrastructure Cybersecurity Leader will collaborate with Cadmus' Business Development, Bid and Proposal, and Marketing teams to build, manage, and grow Cadmus' programs. The preferred candidate will havesignificant experienceleading or serving in a leadership role on major contracts or programs in the Federal Civilian or utility (preferable water) market and will havedemonstratedexperience leading and winning new cybersecurity contract opportunities. The candidate will bring deep relationshipsincivilian agencies such as EPA, CISA, DHS, FEMA, DOE and DOT, with preference for experience in the water, wastewater and/or energy sectors.

Who We Are

Cadmus provides government, commercial, and other private organizations worldwide with technology-empowered advisory and implementation services. We help our clients achieve their goals and drive lasting, impactful change by leveraging transformative digital solutions and unparalleled expertise across domains.At Cadmus, we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. As a member of our team, you'll collaborate with leading experts to support our clients across the globe. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and ample opportunities for professional growth. Join Cadmus. Together, we are strengthening society and the natural world. For more information, visit cadmusgroup.com.

Responsibilities
  • Serve as the senior technical expert overseeing cybersecurity projects and programs, including technical, financial, operations, and reporting
  • Supervise multi-disciplinary teams of Cadmus staff, partners, and subcontracts to execute client engagements and win new business
  • Serve as the company's cybersecurity expert for government and commercial clients and as a thought leader at external events
  • Ensure high quality and responsive delivery of services under Cadmus contracts and achieve exceptional client ratingsfor services performed under major contracts
  • Help clients secure SCADA, industrial control systems (ICS), and broader operational technology (OT) environments used in utility and infrastructure operations
  • Conduct vulnerability assessments and translate findings into operational impacts for key government and utility stakeholders (e.g. executives, operators, engineers)
  • Lead initial evaluation of and understanding of penetration testing and identification of resolutions to enhance an organizations overall cyber posture
  • Conduct ICS/OT network mapping, secure configuration reviews, segmentation assessments, and incident response planning tailored to government and utility environments with legacy and proprietary technologies
  • Evaluate or implement cybersecurity controls for infrastructure systems, including remote access security, authentication/authorization, asset management, patching constraints, and monitoring/logging solutionsappropriate forOT networks
  • Provide incident response planning, tabletop exercise, and response support to government and utility environments
  • Support andadviseclients on cybersecurity governance, policies, training
  • Support and lead business development efforts in partnership with Cadmus' Business Development team and key account leads
  • Mentor and develop junior and mid-level staff in technical delivery
Qualifications
  • Master's Degree or PhD in a relevant field, preferably Computer Science, Information Technology, Cybersecurity, or Information and SCADA Systems 
  • Minimum 10 years ofdemonstratedexperience serving as a lead cybersecurity expert supporting major contracts or programs with similar responsibilities to this job's requirements for government and/or utility clients
  • Minimum 10 years of staff and team management experience
  • Consulting or other relevant experience in the infrastructure sector with preference for experience in the water sector with government clients such as EPA, Army Corps of Engineers, or utilities. Other relevant infrastructure or regulated sector experience such as energy, transportation, and telecom is also acceptable.
  • Candidate should be a Certified Information Systems Security Professional (CISSP)
  • One or more relevant cybersecurity certifications such as CompTIA Security+, CompTIA Cybersecurity Analyst+, Certified Information Security Manager (CISM), Certified Ethical Hacker (CEH), or other relevant certifications
  • Experience building,leadingand mentoring teams of consulting staff
  • Demonstrate excellent communicationand presentation skills toestablishinterest, credibility, and trust
  • Ability to earn U.S. Government securityclearance and/or Suitability - requires U.S. citizenship
  • Occasional travelrequired

Preferred Qualifications:

  • Knowledgeof ICS/OT protocols, architectures, and vendor platforms commonly used in water sector utilities
  • Familiarity with EPA, DHS/CISA, and state regulatory expectations for water sector cybersecurity, with the ability to guide utilities inpreparing foraudits, compliance reviews, and federal/state-funded cybersecurity improvement initiatives
  • Experience buildingand improvingCyber Capacity of Water/Wastewater Agency Response Network (WARN) Programs
  • Knowledge of cybersecurity frameworks and standards, including NIST CSF, NIST SP 800-82, AWWA Cybersecurity Guidance & Tool, EPA sanitary survey cyber requirements, andWaterISAC15 Cybersecurity Fundamentals
  • Experience analyzing AI implications for utility system cybersecurity
  • Proven business development experience with Federal Civilian Agenciesor utility clients
  • Proficiencyin languages other than English

Additional Information:

Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.

The salary range for this position is$180,000 - $250,000. The actual salary will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.

We value the critical role safety and health protocols contribute to everyone's success at Cadmus and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment.

Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.

Learn more about Cadmus by visiting our website at: cadmusgroup.com

Employment Type: OTHER

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