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Remote Cyber Security Help Desk Jobs in Indiana (NOW HIRING)

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you ... Indianapolis IN 8750 Hague This position is part of the global cybersecurity organization with ...

We also welcome remote candidates, who will work from home and travel to Indianapolis periodically ... ITAM, Cybersecurity). * Collaborate with executive leadership to shape pricing, service offerings ...

We also welcome remote candidates, who will work from home and travel to Indianapolis periodically ... ITAM, Cybersecurity). * Collaborate with executive leadership to shape pricing, service offerings ...

Showing results 41-56

Remote Cyber Security Help Desk information

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are popular job titles related to Remote Cyber Security Help Desk jobs in Indiana?

For Remote Cyber Security Help Desk jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Indiana look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Remote Cyber Security Help Desk jobs?

Cities in Indiana with the most Remote Cyber Security Help Desk job openings:

Infographic showing various Remote Cyber Security Help Desk job openings in Indiana as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, and 22% Contract. Highlights an 100% Remote job distribution.

Lead Security Mobile Engineer

Allegion

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Allegion rating

8.3

Company rating: 8.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

67th of 544 rated manufacturers


Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.


Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Indianapolis IN 8750 Hague

This position is part of the global cybersecurity organization with primary responsibilityin the area ofAllegion's connected products and services. The successful candidate for this position will work collaboratively and cross-functionally with product development teams andmobilesoftwareteams to ensure a high standard of quality, security, and data privacy across the full lifecycle of Allegion's products and services. TheLeadSecurityMobileEngineer will have a strong ownership stake to ensure Allegion's systems are reliable, scalable, high-performing, economical, and secure. The position reports to the Director of Global ProductCybersecurity.

What You Will Do:

  • Serve asproductsecuritypoint of contact for softwareand productdevelopment teams across the enterprise including matters related to data privacy, devices, cloud, API, and application security.

  • Partner with engineering teams to embed securityandprivacyinto the software development lifecycle through architecture reviews, security requirements, secure coding practices, and automated security controls.

  • Coach and mentor engineers throughout Allegion's global product engineering and software operationsonsecurity tools, risk management, and balancingapplication ofsecurity against business needs and risks.

  • Contribute to concepts, design, deployment, and lifecycle management related to Allegion's global product engineering andsoftwareoperations.

  • Promote the implementation of standard security architecture conventions to ensure the availability, performance, scalability and security of Allegion'smobileapplications,mobileSDKs,andconnectedproducts.

  • Participate in solution assessments across the solution lifecycle:concept, design, pre-deployment, post-deployment, end of life.This may involve testing inclusive of ethical hacking.

  • Provide guidance tothird-party-managed product installations globally through the specification of requirements and validation of operations.

  • Contribute to the execution of security operations inclusive of threat modeling,monitoringand incident responseacross mobile applications, APIs, cloud services, and connected devices.

  • Keep up with the latest security threats, attack vectors,mobile technologies,cloud computing technologies,embedded processing technologies, and associated security controls to ensurethesecurity ecosystem is well-architected to address key risks.

  • Participate in technology and security architecture reviews and serve as a trusted advisor to global softwareand productdevelopment teams on architecture and control design.

  • Protect the company from awide-varietyof business risks ranging fromfinancial loss, regulatory fines and penalties, loss of intellectual property, and/or brand/reputation risk.

  • Approximately 15% travel may be expected.

  • Work location is variable with onsite, hybrid, or remote options.

What You Need to Succeed:

  • 8+ years ofmobile software development experience.At least two to five years as a demonstratedsecuritypractitionerleadingasecurity strategy across multipleproducts.

  • Excellent interpersonal skillsrequiredto influence and partner with all levels across the enterprise on matters ofproduct development,software development and clouddeployment/operationsincluding risk mitigations.

  • High degree of learning agility required to quickly gain visibility across Allegion's global softwareand productportfolio.

  • Highly technical product security practitioner with working knowledge of delivering securemobileapplications,IoT products and services globally using modern technologies.

  • College degree in ComputerScience, ComputerEngineering, Information Systems,Cybersecurityor equivalent education/experiencerequired.Related industry certifications are preferred.

  • Preferred candidates will have experience delivering results successfully in a diverse, global, and fast-paced environment.

Allegion is a Great Place to Grow your Career if:

  • You'reseeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world,there'splenty of room to make an impact. As our values state,"this is your business, run with it".

  • You value personal well-being andbalance, becausewe do too!

  • You'relooking for a company that will invest in your professional development. As we grow, we want you to grow with us.

  • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

WhatYou'llGet from Us:

  • Health, dental and vision insurance coverage, helping you"be safe, be healthy"

  • Unlimited Paid Time Off

  • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

  • Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

  • Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

  • Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

  • Life Insurance - Term life coverage with theoptiontopurchasesupplemental coverage

  • Tuition Reimbursement

  • VoluntaryWellnessProgram- Simply complete wellness activities and earn up to $2,000 in rewards

  • Employee Discounts throughPerks at Work

  • Community involvement and opportunities to give back so you can"serve others, not yourself"

  • Opportunities toleverageyour unique strengths throughCliftonStrengthsassessment & coaching

Compensation:

This range is provided by Allegion. Your actual pay will be based on your skills and experience.

  • The expectedBase Salary Range: $131,400 - $177,500. The actual compensation will bedeterminedbased on experience and other factorspermittedby law.

  • Bonus Eligible: Yes

Apply Today!

As a companythat'sconstantlyseekingand discovering new frontiers,we'relooking for pioneers.Join us!

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.


Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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