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Remote Customer Support Engineer Jobs (NOW HIRING)

Jobs for Humanity

Remote Customer Support Representative

$16.50 - $22.25/hr

Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil ...

Jobs for Humanity

Remote Customer Support Reps

$18.50 - $24.75/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

ESSENCE JOURNEY

Remote Customer Support Specialist

Orlando, FL · Remote

$16.75 - $22.75/hr

Job Summary We are seeking a professional and customer-focused Remote Customer Support Specialist to join our team. In this role, you will assist customers by responding to inquiries, providing ...

Embraer

Customer Support Engineer

POSITION SUMMARY Ensures engineering technical support to company clients and operators. JOB ... Maintains contacts with interface areas, other company units, customers, operators, suppliers ...

Hercules

Technical Customer Support Engineer

$80K - $150K/yr

What are we looking for? We're hiring a Technical Support Engineer to help our top customers solve ... Is Hercules in-office or remote? Hercules founding team works in-office in San Francisco (Kearny ...

ClickHouse

Senior Technical Customer Support Engineer

OR · On-site +1

We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

Jobs for Humanity

Remote Customer Support Representative

$16.50 - $22.25/hr

Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil ...

Destination Knot

Remote | Travel Customer Support

$50K - $65K/yr

Role Overview We are hiring enthusiastic individuals in the UK to provide remote customer support for our clients. As a Travel Customer Support Representative, you will answer inquiries, assist with ...

Hammerspace

Customer Support Engineer - West

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skill ...

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Remote Customer Support Engineer information

See salary details

$39K

$78.6K

$108.5K

How much do remote customer support engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote customer support engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

More about Remote Customer Support Engineer jobs

What cities are hiring for Remote Customer Support Engineer jobs?

Cities with the most Remote Customer Support Engineer job openings:

What states have the most Remote Customer Support Engineer jobs?

States with the most job openings for Remote Customer Support Engineer jobs include:

What job categories do people searching Remote Customer Support Engineer jobs look for?

The top searched job categories for Remote Customer Support Engineer jobs are:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $78,569 per year, or $37.8 per hour.

Remote Customer Support Representative

Remote

Jobs for Humanity
See more jobs at Jobs for Humanityexternal

$16.50 - $22.25/hr

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Re-posted 4 days ago

Job description

Remote Customer Support Representative

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative—coordinating payments and transactions with partners and associates across your designated region.

This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment.

Requirements

Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.

High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred.

Proven ability to manage financial documentation and client correspondence with accuracy.

Excellent communication, negotiation, and relationship management skills.

Strong analytical and problem-solving abilities with high attention to detail.

Sound knowledge of Escrow laws and financial compliance frameworks.

Ability to work independently and remotely, maintaining consistent productivity and professionalism.

Qualifications

Excellent customer service orientation and interpersonal communication.

Financial acumen and familiarity with reconciliation, invoicing, and payment processing.

Strong organizational and time management abilities.

Integrity, reliability, and discretion when handling confidential financial information.

Proven teamwork and adaptability in dynamic environments.

Additional Information

Competitive compensation and benefits package.

Fully remote position – work from anywhere.

Opportunities for growth, training, and career advancement.

Supportive and collaborative work culture.

Exposure to global operations within the energy and financial services sector.

Interested candidates are invited to submit their resume and cover letter Please include "Remote Customer Support Representative – Collections, Account Receivables, and Escrow" in your subject line.

Apply