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Remote Customer Support Engineer Jobs in Calgary, AB

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Training Provided | No Cold Calling Start Somewhere That Values Your Potential Not ...

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...

Wood Plc

Distribution Engineer (remote)

Calgary, AB · On-site +1

If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

Wing Assistant

GTM Sales

Calgary, AB · Remote

... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...

EventMobi

Event Success Manager - Canada Remote

Calgary, AB · Remote

CA$65K - CA$80K/yr

Previous experience supporting customer onboarding for technical products or SaaS platforms WHAT ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

Postman

Enterprise Solutions Engineer

Calgary, AB · Remote

Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers ... Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ...

Wood Plc

Distribution Engineer

Calgary, AB · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

Wood Plc

Distribution Engineer

Calgary, AB · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Calgary, AB

Remote Customer Support Engineer information

See Calgary, AB salary details

$20K

$61.6K

$119K

How much do remote customer support engineer jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote customer support engineer in Calgary, AB is $61,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $76,500.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Calgary, AB? For Remote Customer Support Engineer jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Calgary, AB look for? The top searched job categories for Remote Customer Support Engineer jobs in Calgary, AB are:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Calgary, AB as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $61,629 per year, or $29.6 per hour.

Remote Customer Sales and Support Representative (Entry-Level)

Globe Life Insurance

Calgary, AB • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

162nd of 301 rated insurance

Job description

Remote Customer Sales and Support Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | Training Provided | No Cold Calling

Start Somewhere That Values Your Potential

Not every career begins with experience. The right opportunity gives you the chance to learn, grow, and build a future based on your dedication, not just your résumé.

At AO Globe Life, we're growing our remote team and looking for motivated individuals who enjoy helping others and are ready to develop valuable professional skills. Whether you're entering the workforce, changing careers, or searching for a remote position with long-term potential, you'll receive the training and support needed to succeed.

What You'll Do

As a Remote Customer Sales and Support Representative, you'll meet virtually with individuals who have requested information about their available benefit options. Your role is to provide clear guidance, answer questions, and deliver a positive customer experience while helping clients understand the solutions available to them.

Your Responsibilities

  • Conduct scheduled virtual meetings with prospective clients
  • Explain benefit options in a clear and easy-to-understand manner
  • Answer customer questions with professionalism and care
  • Guide clients through the application process when appropriate
  • Maintain accurate records of client interactions
  • Participate in ongoing training and skill development

What You'll Receive

  • 100% remote work from anywhere in the United States or Canada
  • Company-provided qualified leads
  • No cold calling
  • Weekly commission-based pay
  • Uncapped earning potential based on performance
  • Comprehensive training program
  • Ongoing coaching from experienced leaders
  • Flexible schedule that supports work-life balance
  • Clear opportunities for career growth and leadership advancement

We're Looking For Someone Who

  • Enjoys working and communicating with people
  • Has strong communication and listening skills
  • Is self-motivated and dependable
  • Is comfortable learning new systems and processes
  • Works well independently in a remote environment
  • Customer service, retail, hospitality, or sales experience is helpful but not required

Why Join AO Globe Life?

A rewarding career is about more than earning an income, it's about finding a place where you can continue growing. At AO Globe Life, you'll receive ongoing coaching, practical training, and opportunities to build skills that can support your long-term professional goals.

We believe success comes from consistency, willingness to learn, and providing excellent service to every client. If you're ready to build a career where your effort can create new opportunities, we'd love to hear from you.

Apply Today

If you're looking for a remote opportunity where you can grow professionally, help people, and work toward meaningful career goals, submit your application today.

Qualified applicants selected to move forward in the hiring process will be contacted by a member of our recruiting team. Please monitor your email, voicemail, and spam folder for updates.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs