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Remote Customer Support Engineer Jobs in Calgary, AB

Inter Pipeline Ltd.

Engineer, Integrity

Calgary, AB · On-site +1

The successful candidate is an independent individual focused on continuous improvement to support ... remote monitoring, close interval potential surveys, deficiency tracking and mitigation Perform ...

Clio

Systems Engineer, Production

Calgary, AB · Remote

... thousands of customers every day. Our mission is to make deploying and operating software ... Design, build, and maintain the AWS infrastructure supporting Clio's production environments.

Fullscript

Senior DevOps Engineer

Calgary, AB · On-site +1

Develop and optimize CI/CD pipelines to support efficient, secure software delivery * Improve ... Salary range: $120,000 to $160,00 CAD * Remote-first flexibility to work where you work best, with ...

Robots and Pencils

Staff Platform Engineer

Calgary, AB · On-site +1

This position can be located in the following area(s): remote in Canada This is a 4 month contract ... Establish platform engineering standards and best practices on the engagements you support * Mentor ...

WSP

Junior Mining Engineer

Calgary, AB · On-site +1

CA$85K - CA$112K/yr

Support mine planning studies through scheduling, waste placement, pit and dump design, equipment ... Willingness and ability to travel internationally and to remote project locations Why Choose WSP?

Deep Sky

Lead Process Engineer

Calgary, AB · On-site +1

... remote candidates will also be considered. Key Responsibilities Lead the conceptual and detailed ... Support commissioning and startup activities at our test facilities, troubleshooting process ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Calgary, AB

Remote Customer Support Engineer information

See Calgary, AB salary details

$20K

$61.6K

$119K

How much do remote customer support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote customer support engineer in Calgary, AB is $61,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Calgary, AB?

For Remote Customer Support Engineer jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Calgary, AB look for?

The top searched job categories for Remote Customer Support Engineer jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Remote Customer Support Engineer jobs?

Cities near Calgary, AB with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $61,629 per year, or $29.6 per hour.

Engineer, Integrity

Calgary, AB • On-site, Remote

Inter Pipeline Ltd.
501 - 1,000 employees
Learn more about Inter Pipeline Ltd.external

Full-time

Posted 17 days ago

Job description

At Inter Pipeline, we are building a team of innovators and problem solvers with diverse backgrounds and skill sets. We cultivate opportunities to get to know each other better and collaborate more effectively. In every part of our organization, you will find people with a sense of purpose and a shared ethos - motivated, engaged, exploring new ideas and pushing for continuous improvements in everything we do. We believe teamwork is core to our success, and in that spirit you will work closely with leaders and team members. This is a great opportunity to amplify your purpose and contribute to meaningful, challenging work at the forefront of the energy sector.

Bring your passion, your ideas, and let's do this.

Description

Located at the Inter Pipeline Calgary downtown office, the Integrity Engineer will report to the Supervisor, Integrity Engineering as part of the Engineering group in the Transportation Business Unit. This is an excellent opportunity to join a collaborative and highly skilled team that plays a critical role in ensuring the safe, reliable, and environmentally responsible operation of Inter Pipeline's assets. The successful candidate will work with Engineers, Technologists and Project Managers in the Integrity Engineering and Integrity Projects teams, gaining exposure to a broad range of integrity management activities while contributing to meaningful projects that support operational excellence and continuous improvement.

The successful candidate is an independent individual focused on continuous improvement to support the reduction in the number and severity of safety and environmental related incidents towards a goal of zero incidents across Inter Pipeline's Canadian pipeline assets.

Key Activities and Responsibilities

Ensure completeness and quality of cathodic protection data collection and analysis, including annual surveys, commissioning surveys, remote monitoring, close interval potential surveys, deficiency tracking and mitigation
Perform technical reviews of field-gathered pipeline integrity data, and generate recommendations to the External Corrosion, ILI Assessment and Risk programs based on technical expertise and experience
Ensure all cathodic protection systems and their components are functioning as designed and meet compliance with regulations and internal standards
Assist in the design of cathodic protection systems and their components
Assist in the development of long range plans to monitor and improve effectiveness of cathodic protection and coatings programs
Coordinate and manage coating testing, application and remediation projects
Conduct quality assurance checks on incoming reports and datasets
Compile data and information to perform engineering assessments for changes in pipeline operation and status
Support audits and incident investigations
Assist in data gathering, reporting and interpretation for regular information requests
Assist in assessing in-line inspection reports to determine verification and repair projects to confirm the integrity of pipeline segments

Education, Skills and Experience

Engineering degree (Metallurgical, Mechanical or Electrical preferred) and registration with APEGA
Registration with APEGA as a Professional Engineer is required
AMPP CP1/CP2 and/or AMPP CIP 1 certification is considered an asset
2-4 years of related integrity management experience in the pipeline oil and gas business
Familiarity with pipeline integrity threat assessment and management, risk assessment, monitoring and mitigation strategies
Familiarity with applicable rules, regulations and industry standards as they relate to integrity management and external corrosion prevention (i.e., AER, MER, CER, CSA, AMPP, ISO, etc.)
Experience in pipeline operations is considered an asset
Possess a strong ability to adapt to multiple demands, shifting priorities and changing business conditions
Must have a good working knowledge of applicable rules, regulations and industry standards

Hours

Full-time permanent Monday-Friday 

Inter Pipeline recognizes the importance of properly rewarding our employees by offering attractive employee benefits. Please visit our "working with us" page to learn about the compensation and benefits offerings Working Here | Inter Pipeline 

As this position is identified as security sensitive, employment of a final candidate will be conditional upon completion of a pre-employment criminal background check assessment with satisfactory results.

While diversity is a fact, inclusion is the act of recognizing the value of our differences and leveraging them for the betterment of our organization. At Inter Pipeline, we are dedicated to building an inclusive and equitable workplace that values, represents, and supports the communities in which we work. We are committed to maintaining a respectful workplace and we are building a culture that supports the diverse needs of our employees. We welcome applications from all individuals including those who are Indigenous, racialized, of varied abilities and ethnicities, members of gender and sexually diverse communities, as well as with any other dimension of diversity.

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