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Remote Credit Resolution Specialist Jobs (NOW HIRING)

Insight Global

Remote Credit Specialist

Denver, CO · Remote

$19/hr

Position : Remote Credit Specialist Location : Remote Duration: 6-month contract to hire ... account resolution and prevent future rework Must-Haves * 3+ years of experience in accounting ...

Mercy

Credit Resolution Representative I - FT Remote

The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to ...

Posted today

Harris

$25/hr

... Specialist who will analyze credit balances to determine their cause, facilitate account resolution ... This remote role welcomes candidates anywhere in the US in the Central timezone. Wage: $18 - $25/hr ...

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Remote Credit Resolution Specialist information

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$13

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How much do remote credit resolution specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote credit resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is a remote credit resolution specialist?

A Remote Credit Resolution Specialist is a professional who works from a remote location to help resolve issues related to credit accounts, such as overdue payments, disputes, and credit report inaccuracies. They communicate with customers, creditors, and other parties primarily via phone, email, or online platforms. Their main responsibilities include investigating credit problems, negotiating payment plans, and ensuring compliance with relevant laws and regulations. This role requires strong communication, problem-solving skills, and knowledge of credit and collections processes.

How does a remote credit resolution specialist typically collaborate with other departments to resolve customer issues?

As a Remote Credit Resolution Specialist, you will often work closely with teams such as customer service, collections, and account management to resolve discrepancies or disputes on customer accounts. Collaboration usually happens through email, instant messaging, virtual meetings, and shared case management systems. Timely and clear communication is essential to ensure customer concerns are addressed efficiently and that all internal stakeholders are kept informed of resolution progress. Building good relationships with colleagues in related departments can significantly improve problem-solving speed and customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote credit resolution specialist, and why are they important?

To thrive as a Remote Credit Resolution Specialist, you need a solid understanding of credit and collections processes, strong analytical skills, and typically a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, credit reporting tools, and payment processing systems is often required. Excellent communication, negotiation, and problem-solving abilities are crucial for building rapport and resolving disputes with clients. These skills ensure effective debt recovery, maintain positive customer relationships, and contribute to the organization's financial health.

What is the difference between Remote Credit Resolution Specialist vs Remote Collections Agent?

AspectRemote Credit Resolution SpecialistRemote Collections Agent
CredentialsCredit or finance certifications often preferredBasic financial knowledge, sometimes certifications
Work EnvironmentOffice or remote, focused on resolving credit issuesRemote, focused on collecting overdue payments
Industry UsageFinancial services, credit bureaus, banksCollections agencies, banks, credit card companies
Search/Comparison IntentUnderstanding credit resolution rolesDifference between credit resolution and collections

The main difference is that a Remote Credit Resolution Specialist focuses on resolving credit issues and improving credit profiles, while a Remote Collections Agent primarily works on collecting overdue payments. Both roles may require similar financial knowledge, but their goals and daily tasks differ significantly.

What does a remote credit resolution specialist do?

A remote credit resolution specialist reviews and resolves credit account issues, such as disputes, delinquencies, or errors, often communicating with customers and creditors via phone, email, or online systems. They analyze credit reports, negotiate payment plans, and ensure compliance with financial regulations to help restore or improve credit standing.
More about Remote Credit Resolution Specialist jobs

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Cities with the most Remote Credit Resolution Specialist job openings:

What are the most commonly searched types of Credit Resolution Specialist jobs?

The most popular types of Credit Resolution Specialist jobs are:

What states have the most Remote Credit Resolution Specialist jobs?

States with the most job openings for Remote Credit Resolution Specialist jobs include:

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Remote Credit Resolution Specialist jobs near you
Infographic showing various Remote Credit Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Remote Credit Specialist

Insight Global

Denver, CO • Remote

$19/hr

Contractor

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

Position: Remote Credit Specialist

Location: Remote

Duration: 6-month contract to hire

Compensation: $19.00/hour


Job Description:

We are seeking a Revenue Cycle Specialist with experience researching and resolving credit balances and overpaid claims. This role is highly production and quality-focused and requires strong attention to detail, analytical thinking, and the ability to thrive in a fast-paced environment. The ideal candidate will review EOBs, payer contracts, and payer correspondence to reconcile system credit balances and identify potential overpayments. This individual will investigate problem accounts and initiate adjustments, rebills, refunds, or other corrective actions to ensure accurate account resolution and prevent future rework


Must-Haves

  • 3+ years of experience in accounting, transaction processing, medical billing, or accounting systems
  • High School Diploma or equivalent (documentation required)
  • Advanced computer skills, including:
  • Microsoft Excel
  • Word
  • PowerPoint
  • Outlook


Plusses

  • Previous experience working in the insurance industry or healthcare.


Day-to-Day Responsibilities

  • Research, follow up on, and resolve insurance claim credit balances
  • Review remittances and EOBs
  • Contact payers and clinics to investigate claim issues
  • Rebill claims when necessary
  • Navigate payer portals and systems
  • Review payer contracts
  • Process adjustments, refund packets, and claim retractions
  • Obtain and maintain access to payer portals and payer contacts
  • Work within multiple internal accounting systems and work queues
  • Manage and resolve 30+ accounts daily
  • Communicate effectively with payers, clinical staff, leadership, and teammates
  • Stay current on healthcare reimbursement and regulatory changes
  • Maintain HIPAA compliance and confidentiality standards
  • Work independently in a fast-paced environment while meeting deadlines


Performance Metrics

  • 30+ accounts resolved per day
  • 95%+ quality and accuracy
  • Less than 5% rejection rate for adjustments and refund packets


Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.