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Telecommute Credit Resolution Specialist Jobs (NOW HIRING)

Wells Fargo

Lead Credit Resolution Specialist

Danbury, CT · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

Wells Fargo

Lead Credit Resolution Specialist

Chandler, AZ · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

Wells Fargo

Lead Credit Resolution Specialist

Irving, TX · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

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All JobsTelecommute Credit Resolution Specialist Jobs

Telecommute Credit Resolution Specialist information

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$13

$28

$55

How much do telecommute credit resolution specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for telecommute credit resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Telecommute Credit Resolution Specialist vs Telecommute Debt Collector?

AspectTelecommute Credit Resolution SpecialistTelecommute Debt Collector
CredentialsCredit resolution certifications, customer service skillsDebt collection licenses, negotiation skills
Work EnvironmentRemote, office-based, financial institutionsRemote, collection agencies, financial firms
Industry UsageFinancial services, bankingDebt recovery, collections

Both roles are remote positions within the financial industry, focusing on resolving or collecting debts. The Credit Resolution Specialist primarily works to resolve credit issues and improve customer credit profiles, while the Debt Collector focuses on recovering overdue payments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What does a Telecommute Credit Resolution Specialist do?

A Telecommute Credit Resolution Specialist is responsible for reviewing and resolving outstanding credit issues, such as overdue accounts or billing discrepancies, while working remotely. They communicate with customers, creditors, and internal teams to investigate and resolve credit problems, negotiate payment arrangements, and update account records. This role requires strong analytical and communication skills, as well as the ability to work independently from a home office.

How does a Telecommute Credit Resolution Specialist typically collaborate with other departments while working remotely?

As a Telecommute Credit Resolution Specialist, collaboration with other departments such as customer service, collections, and accounting is crucial for resolving complex credit issues efficiently. This is usually achieved through regular virtual meetings, email correspondence, and shared digital platforms that track case progress and documentation. Clear and timely communication ensures that all parties remain updated on case developments, which helps streamline the resolution process despite the remote work setting. Building strong relationships with cross-functional teams can also lead to faster problem-solving and a more supportive work environment.

What are the key skills and qualifications needed to thrive as a Telecommute Credit Resolution Specialist, and why are they important?

To thrive as a Telecommute Credit Resolution Specialist, you need strong analytical skills, knowledge of credit and collections processes, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, financial databases, and secure remote communication tools is crucial. Exceptional problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and maintain positive client relationships. These competencies ensure accurate resolution of credit disputes, compliance with regulations, and high levels of customer satisfaction in a remote work environment.
What cities are hiring for Telecommute Credit Resolution Specialist jobs? Cities with the most Telecommute Credit Resolution Specialist job openings:
What are the most commonly searched types of Credit Resolution Specialist jobs? The most popular types of Credit Resolution Specialist jobs are:
What states have the most Telecommute Credit Resolution Specialist jobs? States with the most job openings for Telecommute Credit Resolution Specialist jobs include:
Telecommute Credit Resolution Specialist jobs near you
Credit Resolution Specialist

Credit Resolution Specialist

Childrens Hospital of The Kings Daughters

Norfolk, VA

$17/hr

Full-time

Posted 13 days ago

Children's Hospital Of The King's Daughters rating

7.4

Company rating: 7.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

347th of 1,051 rated hospitals

Job description

  • GENERAL SUMMARY
    • The Credit Resolution Specialist is responsible for monitoring and resolving accounts in a credit status assigned in their work queue. This role analyzes the account, confirms current charges have been properly adjudicated, and verifies that the payment by the payer and patient is accurate. Reports to department manager.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Maintains compliance related to government payers by analyzing the account and taking the required action to resolve the credit.
    • Analyzes account to determine the credit reason.
    • Utilizes payer remits, payer websites, the billing system and other resources to determine the reason and action required.
    • Ensures, if two payers are involved, the correct primary/secondary payment is on file for each payer.
    • Updates insurance information based on new information obtained, and request claim submission for new payer.
    • Enters and applies adjustments up to $1,000. Submits request for adjustments greater than $1,000 for approval and processing.
    • Enters refunds to patient/parent/guarantor or payer up to $3,000.  Submits request for refunds greater than $3,000 for approval and processing.
    • Audits specified accounts in a credit status.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school diploma or equivalent required.
    • Minimum of one year credit resolution, customer service and document imaging acquired in a hospital patient account department, physician office or medical services organization. 
    • Experience with credit resolution functions from investigation, review and determination. 
    • Must have experience with third party payer insurance processes from verification, billing, coding and medical terminology. 
    • Ability to effectively gather and exchange information in both oral and written communication with proper grammar, spelling and punctuation.
    • Experience in working in a high volume environment with specific deadlines to accomplish task.
    • Strong computer skills with experience utilizing MS Office suite required.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.
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