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Telecommute Credit Resolution Specialist Jobs (NOW HIRING)

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

About Credit Key Credit Key is on a mission to disrupt B2B lending. We help businesses of every ... As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud ...

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

About Credit Key Credit Key is on a mission to disrupt B2B lending. We help businesses of every ... As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud ...

Taylor White

AR Resolution Specialist

Plant City, FL · On-site

AR Resolution Specialist | Plant City, FL | Competitive Salary + Full Benefits Join a fast-growing ... Manage credit and rebilling workflows by investigating discrepancies, applying adjustments, and ...

Src

Account Resolution Specialist

Dallas, TX · Hybrid

$14.25 - $19.75/hr

Account Resolution Specialist Location: Dallas - Hospital Additional Posting Details: Monday ... Review and resolve credit balances in a timely manner * Follow-up on all billed claims to ensure ...

Airbus

Customer Resolution Specialist

Herndon, VA · On-site

$60 - $90/hr

... Resolution Specialist is responsible for reviewing, validating, coordinating resources, and ... credit authorization review of orders including customers above their credit limit with a AOG ...

Airbus

Customer Resolution Specialist

Herndon, VA · On-site

... Resolution Specialist is responsible for reviewing, validating, coordinating resources, and ... Conduct credit authorization review of orders including customers above their credit limit with a ...

Ag

Customer Resolution Specialist

Herndon, VA · On-site

... Resolution Specialist is responsible for reviewing, validating, coordinating resources, and ... Conduct credit authorization review of orders including customers above their credit limit with a ...

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Telecommute Credit Resolution Specialist information

See salary details

$13

$28

$55

How much do telecommute credit resolution specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telecommute credit resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does a telecommute credit resolution specialist do?

A Telecommute Credit Resolution Specialist is responsible for reviewing and resolving outstanding credit issues, such as overdue accounts or billing discrepancies, while working remotely. They communicate with customers, creditors, and internal teams to investigate and resolve credit problems, negotiate payment arrangements, and update account records. This role requires strong analytical and communication skills, as well as the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as a telecommute credit resolution specialist?

To thrive as a Telecommute Credit Resolution Specialist, you need strong analytical skills, knowledge of credit and collections processes, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, financial databases, and secure remote communication tools is crucial. Exceptional problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and maintain positive client relationships. These competencies ensure accurate resolution of credit disputes, compliance with regulations, and high levels of customer satisfaction in a remote work environment.

How does a telecommute credit resolution specialist typically collaborate with other departments while working remotely?

As a Telecommute Credit Resolution Specialist, collaboration with other departments such as customer service, collections, and accounting is crucial for resolving complex credit issues efficiently. This is usually achieved through regular virtual meetings, email correspondence, and shared digital platforms that track case progress and documentation. Clear and timely communication ensures that all parties remain updated on case developments, which helps streamline the resolution process despite the remote work setting. Building strong relationships with cross-functional teams can also lead to faster problem-solving and a more supportive work environment.

What is the difference between Telecommute Credit Resolution Specialist vs Telecommute Debt Collector?

AspectTelecommute Credit Resolution SpecialistTelecommute Debt Collector
CredentialsCredit resolution certifications, customer service skillsDebt collection licenses, negotiation skills
Work EnvironmentRemote, office-based, financial institutionsRemote, collection agencies, financial firms
Industry UsageFinancial services, bankingDebt recovery, collections

Both roles are remote positions within the financial industry, focusing on resolving or collecting debts. The Credit Resolution Specialist primarily works to resolve credit issues and improve customer credit profiles, while the Debt Collector focuses on recovering overdue payments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Telecommute Credit Resolution Specialist jobs?

Cities with the most Telecommute Credit Resolution Specialist job openings:

What are the most commonly searched types of Credit Resolution Specialist jobs?

The most popular types of Credit Resolution Specialist jobs are:

What states have the most Telecommute Credit Resolution Specialist jobs?

States with the most job openings for Telecommute Credit Resolution Specialist jobs include:

Telecommute Credit Resolution Specialist jobs near you

Account Resolution Specialist

Credit Key

Los Angeles, CA • On-site

$15.50 - $21.50/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description


About Credit Key
Credit Key is on a mission to disrupt B2B lending. We help businesses of every size, including large merchants and growing companies, access the capital they need to run operations, fund growth, and seize opportunities. Whether it’s e-commerce at checkout (think Affirm, Klarna) or paying for invoices, services, and equipment, we make flexible pay-over-time solutions simple and reliable.

We’re a fully funded, fast-growing startup that moves quickly, solves hard problems, and always delivers real value to our customers. Our technology is core to the business, and we constantly innovate while maintaining the stability and reliability of the systems that got us here.

We're looking for an experienced commercial collections professional to focus on the special handling accounts in our past-due portfolio. As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud cases, and bankruptcy accounts, owning each case from initial complaint through timely close-out while keeping our records accurate, bank-compliant, and audit-ready. We're a small, close-knit team, so we're looking for someone with a great attitude who is eager to learn and happy to jump in wherever the team needs help.

What you'll do
•    Own the dispute process on past-due accounts from start to finish. Take the initial complaint, investigate, communicate with the merchant and our partners, log all activity according to bank requirements, and ensure each dispute is closed out in a timely manner.
•    Own the fraud process in the same way, from intake and investigation through merchant and partner communication, bank-compliant logging, and timely resolution of each case.
•    Appropriately log, code, and document bankruptcy accounts, keep account statuses current, and send files or account information to our proof-of-claim vendor when needed.
•    Prepare and send past-due collection notices and demand letters as needed.
•    Keep every account action documented, audit-ready, and compliant.
•    Pitch in on other collections and servicing tasks as the team needs.

What you'll bring
•    3 to 5 years in commercial collections, recovery, or loan servicing with hands-on dispute, fraud, or bankruptcy account experience.
•    Working knowledge of FDCPA, FCRA, and bankruptcy fundamentals.
•    Strong investigation, documentation, and communication skills. You can run a caseload on your own and manage deadlines without reminders.
•    A team-player mindset and a positive attitude. You are willing to jump in on work outside your core caseload and you treat teammates and customers with respect.
•    Curiosity and a willingness to learn. New processes and new systems do not slow you down.
•    Sharp attention to detail, especially when logging and documenting bank requirements.

Why Credit Key
  • Competitive compensation + equity
  • Great healthcare benefits
  • PTO
  • 401k Match
  • Supportive, low ego, highly collaborative team environment
  • Work from home stipend



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