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Internship Credit Resolution Specialist Jobs (NOW HIRING)

Wells Fargo

Lead Credit Resolution Specialist

Danbury, CT · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

Wells Fargo

Lead Credit Resolution Specialist

Chandler, AZ · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

Wells Fargo

Lead Credit Resolution Specialist

Irving, TX · On-site

$167K - $260K/yr

The Lead Credit Resolution Specialist will leverage expertise to develop forward-looking solutions that balance risk, recovery, and business objectives. The position requires both strategic vision ...

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How much do internship credit resolution specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for internship credit resolution specialist in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $17.31 per hour, depending on experience, location, and employer.
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Internship Credit Resolution Specialist jobs near you
Credit Resolution Specialist

Credit Resolution Specialist

Childrens Hospital of The Kings Daughters

Norfolk, VA

$17/hr

Full-time

Posted 13 days ago

Children's Hospital Of The King's Daughters rating

7.4

Company rating: 7.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

347th of 1,051 rated hospitals

Job description

  • GENERAL SUMMARY
    • The Credit Resolution Specialist is responsible for monitoring and resolving accounts in a credit status assigned in their work queue. This role analyzes the account, confirms current charges have been properly adjudicated, and verifies that the payment by the payer and patient is accurate. Reports to department manager.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Maintains compliance related to government payers by analyzing the account and taking the required action to resolve the credit.
    • Analyzes account to determine the credit reason.
    • Utilizes payer remits, payer websites, the billing system and other resources to determine the reason and action required.
    • Ensures, if two payers are involved, the correct primary/secondary payment is on file for each payer.
    • Updates insurance information based on new information obtained, and request claim submission for new payer.
    • Enters and applies adjustments up to $1,000. Submits request for adjustments greater than $1,000 for approval and processing.
    • Enters refunds to patient/parent/guarantor or payer up to $3,000.  Submits request for refunds greater than $3,000 for approval and processing.
    • Audits specified accounts in a credit status.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school diploma or equivalent required.
    • Minimum of one year credit resolution, customer service and document imaging acquired in a hospital patient account department, physician office or medical services organization. 
    • Experience with credit resolution functions from investigation, review and determination. 
    • Must have experience with third party payer insurance processes from verification, billing, coding and medical terminology. 
    • Ability to effectively gather and exchange information in both oral and written communication with proper grammar, spelling and punctuation.
    • Experience in working in a high volume environment with specific deadlines to accomplish task.
    • Strong computer skills with experience utilizing MS Office suite required.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.
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