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Remote Collections Jobs in Reading, PA (NOW HIRING)

UGI

Customer Care Representative I - Bilingual

Denver, PA · On-site +1

$20/hr

... and collections inquiries. The ability to understand and communicate effectively orally and in ... It is estimated that a new Customer Care Representative may be eligible for remote work after 6 ...

UGI

Customer Care Representative I

Denver, PA · On-site +1

$19.38/hr

... collections inquiries. Candidates should feel comfortable working efficiently in a fast-paced ... It is estimated that a new Customer Care Representative may be eligible for remote work after 6 ...

UGI

Customer Care Representative I - Bilingual

Denver, PA · On-site +1

$20/hr

... and collections inquiries. The ability to understand and communicate effectively orally and in ... It is estimated that a new Customer Care Representative may be eligible for remote work after 6 ...

UGI

Customer Care Representative I

Denver, PA · On-site +1

$19.38/hr

... collections inquiries. Candidates should feel comfortable working efficiently in a fast-paced ... It is estimated that a new Customer Care Representative may be eligible for remote work after 6 ...

Next Stop Travels

Travel Customer Representative

Reading, PA · On-site +1

$15.25 - $21/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

People also search for

All JobsRemote Collections JobsRemote Collections Jobs in Reading, PA

Remote Collections information

See Reading, PA salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote collections in Reading, PA is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are popular job titles related to Remote Collections jobs in Reading, PA? For Remote Collections jobs in Reading, PA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Reading, PA look for? The top searched job categories for Remote Collections jobs in Reading, PA are:
What cities near Reading, PA are hiring for Remote Collections jobs? Cities near Reading, PA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Reading, PA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,876 per year, or $20.6 per hour.
Remote Account Resolution Representative

Remote Account Resolution Representative

Annuity Health

Reading, PA • Remote

$16 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services

Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations.  Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution.  No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position.  Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


 Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering                 exceptional "patient focused-patient service" at all times.

 Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

 Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

 Achieve all assigned goals.

 Properly identify individual account situations, and provide appropriate resolution.

 Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

 Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

 Keep route maintenance backlog at an acceptable level.

 Recognize pressing issues and escalate to management as they occur.

 Work well with team members/management and not contribute to unproductive group conflict or negativity.

 Represent the Company in a positive manner through professional conduct, attitude, and appearance.

 Follow Company confidentiality and security policies and procedures.

 Understand and comply with company policies and procedures.

 Other duties as assigned by management.



Required Skills/Knowledge

 Previous collection experience preferred.

 Excellent Communication Skills required.

 Basic Computer Skills required.

 Customer Service Skills.

 Conflict Resolution Skills.

 High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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