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Remote Collections Jobs in Pottstown, PA (NOW HIRING)

Robert Half

Collections

Elverson, PA · Remote

$18 - $20/hr

We are looking for a detail-oriented Collections specialist to join our team on a contract-to-permanent basis. This role focuses on managing customer accounts, following up on outstanding balances ...

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Culligan Quench

Collections Analyst

King Of Prussia, PA · Remote

$55K/yr

Rather than focusing primarily on aged debt collections, this position emphasizes proactive customer engagement, issue resolution, account setup support, and process guidance to prevent delinquencies ...

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Remote Collections information

See Pottstown, PA salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote collections in Pottstown, PA is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are the most commonly searched types of Collections jobs in Pottstown, PA?

The most popular types of Collections jobs in Pottstown, PA are:

What job categories do people searching Remote Collections jobs in Pottstown, PA look for?

The top searched job categories for Remote Collections jobs in Pottstown, PA are:

What cities near Pottstown, PA are hiring for Remote Collections jobs?

Cities near Pottstown, PA with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Pottstown, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,396 per year, or $20.9 per hour.

Collections

Robert Half

Elverson, PA • Remote

$18 - $20/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a detail-oriented Collections specialist to join our team on a contract-to-permanent basis. This role focuses on managing customer accounts, following up on outstanding balances, and helping maintain accurate receivables through consistent communication and account review. The ideal candidate brings strong judgment, a detail-oriented approach, and the ability to work collaboratively with internal partners while delivering a positive customer experience.
Responsibilities:
• Contact customers by phone and email to review past-due balances, confirm payment timelines, and identify barriers to resolution.
• Maintain accurate records of collection activity, account status updates, and customer payment commitments.
• Post incoming payments and perform account reconciliation to ensure balances are current and discrepancies are addressed promptly.
• Partner with sales representatives to discuss account standing, support resolution efforts, and contribute to recurring accounts receivable reviews.
• Escalate delinquent accounts and complex collection issues to the Credit Manager with clear documentation and recommended next steps.
• Monitor receivables across assigned accounts and prioritize follow-up actions to improve timely payment performance.
• Resolve account questions effectively by coordinating with internal teams and customers to support collection outcomes.
• Contribute to a cooperative team environment by communicating clearly and handling customer interactions with a service-focused approach.• 3-5 years of experience in collections, credit, accounting, accounts receivable, or account reconciliation.
• College degree or equivalent practical experience in a related field.
• Working knowledge of Microsoft Office, including Excel, Word, and Outlook.
• Strong written and verbal communication skills for customer and internal correspondence.
• Experience handling accounts receivable processes and collecting payments from customer accounts.
• Ability to analyze account activity, reconcile balances, and document collection efforts accurately.
• Sound judgment, attention to detail, and organizational skills to manage multiple accounts and deadlines effectively.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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