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Remote Collections Jobs in Scranton, PA (NOW HIRING)

Customer Partner

Scranton, PA ยท Remote

$16.50 - $22.25/hr

Primary works is performed indoors in a remote office setting. The noise level in the work environment is usually low to moderate. Work is subject to frequent interruptions. Work Location This ...

Remote Collections information

See Scranton, PA salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote collections in Scranton, PA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Scranton, PA?

The most popular types of Collections jobs in Scranton, PA are:

What are popular job titles related to Remote Collections jobs in Scranton, PA?

For Remote Collections jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Scranton, PA look for?

The top searched job categories for Remote Collections jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Collections jobs?

Cities near Scranton, PA with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,195 per year, or $21.2 per hour.

Mental Health Counselor - Licensed Professional Counselor (LPC) - Remote Opportunity

Bright Tomorrows Child Advocacy Center

Scranton, PA โ€ข On-site, Remote

$57K - $79K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago


Job description

Position Overview

Join Bright Tomorrows Child Advocacy Center as a dedicated Licensed Professional Counselor (LPC) and engage in a rewarding full-time role that emphasizes a commitment to mental health excellence. This position enables you to bring significant value to the lives of individuals, children, and families by delivering compassionate and effective therapeutic support. Your expertise will help guide clients on their journey toward mental well-being in a flexible, remote setting tailored for outpatient care.

About the Organization

Bright Tomorrows Child Advocacy Center is a leading institution in Scranton, Pennsylvania, focused on delivering high-quality mental health services. Our mission is to provide the best possible care to our community's diverse populations, ensuring accessible, effective treatment in the least restrictive environment. With a robust array of counseling and support services, we prioritize the mental health needs of our clients and strive to foster a welcoming and inclusive atmosphere for healing and growth.

Work Environment

This position operates within a remote outpatient office environment, allowing for flexibility while maintaining accountability and professionalism. Our team is collaborative and supportive, with a strong emphasis on clinician-led leadership and continuous improvement. Your contributions will be integral to our outreach efforts, enabling a greater reach within the community and providing necessary services to those in need.

Key Responsibilities
  • Manage a diverse caseload of clients, building rapport and establishing professional relationships while upholding ethical boundaries.
  • Conduct regular meetings with clients to assess progress, discuss stability, and plan for future appointments or discharges when appropriate.
  • Develop, implement, and monitor individualized, person-centered treatment plans in collaboration with clients, using evidence-based methodologies to ensure effective care.
  • Maintain accurate and timely documentation, including progress notes, treatment plans, and meeting summaries for each client, enhancing accountability and care continuity.
  • Perform comprehensive intake assessments to gather pertinent information about clients' histories and current challenges.
  • Facilitate ongoing individual therapy sessions and participate in peer supervision for continuous professional development.
  • Collaborate with multidisciplinary teams, including physicians, case managers, and community resources, to develop comprehensive support plans.
  • Embrace a growth mindset by actively engaging in professional development activities and remaining open to new methods and practices.
Patient Population / Client Focus

As an LPC at Bright Tomorrows, you will serve a diverse client population, including adults, children, and families from various backgrounds. Your focus will be on individuals seeking support for a broad range of mental health issues, including anxiety, depression, trauma, and behavioral challenges. Understanding and addressing the unique needs of each client is crucial to delivering effective mental health intervention.

Qualifications
  • A Masterโ€™s degree in mental health counseling or a related field is required.
  • Current, active, and unrestricted Licensed Professional Counselor (LPC) credentials.
  • Minimum of two years of post-graduate experience in a clinical outpatient setting is necessary.
  • Proficient computer skills, including experience with electronic health record systems for maintaining client records.
  • Experience providing direct psychotherapy services to diverse clients, demonstrating flexibility and adaptability in therapeutic approaches.
  • Strong proficiency in conducting intake assessments and formulating treatment plans.
Preferred Experience

While the minimum experience requirement is two years, candidates with additional experience in specialized areas of mental health counseling or with certain populations (e.g., children, trauma survivors) are highly regarded. Experience working within multidisciplinary teams and participating in community outreach can also be valuable.

Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to 100,000, with additional bonus opportunities based on performance.
  • Fee-for-Service compensation model provides stability, as employees are paid in advance of collections.
  • W2 employment that emphasizes work-life balance, allowing you to thrive both professionally and personally.
  • Comprehensive medical, vision, and dental insurance options with supplementary plans for tailored coverage.
  • 401k retirement plan with company contributions to support your financial future.
  • Malpractice insurance and Employee Assistance Program (EAP) provided, ensuring comprehensive support for clinician well-being.
  • Opportunities for in-house cross-training, nurturing growth through exposure to various mental health practices.
Career Growth Opportunities

We are committed to the professional development of our employees. As part of our team, you will have access to a wealth of training opportunities aimed at enhancing clinical skills and advancing career pathways. Participation in workshops, mentorship, and further education programs will be encouraged to ensure that you remain at the forefront of counseling practices.

Why Join Our Team

At Bright Tomorrows Child Advocacy Center, you will not only have the opportunity to make a significant impact on the lives of individuals and families but also to grow and develop within a supportive and innovative environment. Our mission drives us to be the best in the field, and we believe that our staff are our most valuable asset. If you are passionate about making a difference and eager to advance your career in mental health, we invite you to apply.

Application Information

If you are ready to embark on a fulfilling career as a Licensed Professional Counselor with Bright Tomorrows, please submit your application, including a current resume and a cover letter highlighting your relevant qualifications and experiences. We are excited to learn how you can contribute to our mission of ensuring mental health accessibility and excellence within our community.