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Collections Manager Jobs in Scranton, PA (NOW HIRING)

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

This position reports directly to the Donor Collections Manager Hours vary daily based on schedule can be either 7am - 3pm or 12pm - 8pm To best meet the needs of our donors and community, staff work ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

This position reports directly to the Donor Collections Manager Hours vary daily based on schedule can be either 7am - 3pm or 12pm - 8pmTo best meet the needs of our donors and community, staff work ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

This position reports directly to the Donor Collections Manager Hours vary daily based on schedule can be either 7am - 3pm or 12pm - 8pm To best meet the needs of our donors and community, staff work ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

This position reports directly to the Donor Collections Manager Hours vary daily based on schedule can be either 7am - 3pm or 12pm - 8pm To best meet the needs of our donors and community, staff work ...

Silvi Concrete Products

Credit Specialist

Falls, PA · On-site

Work with management to achieve established goals for accounts receivable, cash collections, and outstanding customer balances. * Analyze customer credit applications, review supporting financial ...

Silvi Group

Credit Specialist

Falls, PA · On-site

Work with management to achieve established goals for accounts receivable, cash collections, and outstanding customer balances. * Analyze customer credit applications, review supporting financial ...

Rent-A-Center

Account Manager

Scranton, PA

$16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Scranton, PA · On-site

$16 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

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Collections Manager information

See Scranton, PA salary details

$30.7K

$58.1K

$107.9K

How much do collections manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for collections manager in Scranton, PA is $58,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,800.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Scranton, PA?

The most popular types of Collections jobs in Scranton, PA are:

What job categories do people searching Collections Manager jobs in Scranton, PA look for?

The top searched job categories for Collections Manager jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Collections Manager jobs?

Cities near Scranton, PA with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Scranton, PA as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,128 per year, or $27.9 per hour.

Phlebotomist-Pittston, PA

Pittston, PA • On-site

HCSC
Outpatient Health Care • 10K+ employees
Learn more about HCSCexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Are you looking for a job that will have a positive impact in the lives of many people? Do you enjoy working in a healthcare environment? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products to hospitals in PA and NJ. The Collections Specialist (Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional manner. The anticipated salary starts at $18.00 per hour and is commensurate with experience. In addition, Miller-Keystone offers the following to all full-time employees:

  • Medical with prescription, Dental, and Vision Benefits
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Disability Insurance
  • Vacation, Personal and Sick Days
  • Tuition Reimbursement
  • Retirement Savings Plan
  • And Much More!

What you will be doing:

  • Utilize job experience and knowledge to provide exceptional donor experiences.
  • Ability to utilize all computer systems to process donors through their donor process (screening and whole blood phlebotomy, and automated collections when appropriate).
  • Take personal responsibility for donor safety, complying with all Blood Center standard procedures and other regulatory standards.
  • Set-up all supplies and equipment, completion of daily QC, and assure all equipment and supplies are available before the collection event.

What you will bring to the role:

  • A minimum of a high school diploma or GED.
  • Medical Assistant Certification or Phlebotomy Certification is strongly preferred.
  • 6 months' experience in a Blood Center or other Healthcare environment is strongly preferred.
  • 1 years' experience in customer service is strongly preferred.
  • Ability to effectively interact with diverse people and communicate (verbal, written, and listening) fluently in English
  • Proficient with basic computer skills and office tools, such as Microsoft Office, and ability to use software relevant to the position
  • Ability to solve problems and make decisions, seeking guidance as necessary.

Additional information: This position reports directly to the Donor Collections Manager

Hours vary daily based on schedule can be either 7am - 3pm or 12pm - 8pm

To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and on-call to cover weekends and holidays

A schedule is provided two weeks in advance

The first month of training will take place onsite at our blood center at 1465 Valley Center Parkway Bethlehem, PA.

EEO Statement

HCSC, Inc & Affiliates is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCSC, Inc & Affiliates makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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