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Collections Manager Jobs in Philadelphia, PA (NOW HIRING)

Collections Specialist

Hatfield, PA · On-site

$26 - $29/hr

We are looking for a detail-oriented Collections Specialist to support a machinery manufacturing ... This fully onsite role focuses on managing accounts receivable activity, strengthening collection ...

Collections Specialist

Philadelphia, PA

$18.75 - $25.25/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Analyze/monitor client A/R account balances for past due Make client contacts as per collections ...

Contracts & Collections Specialist

Philadelphia, PA · Hybrid

$17.75 - $24/hr

You'll be responsible for managing the financial administration of architecture and engineering ... Collections & Accounts Receivable Management * Manage assigned portfolio of project accounts ...

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Collections Manager information

See Philadelphia, PA salary details

$31.3K

$59.3K

$110K

How much do collections manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collections manager in Philadelphia, PA is $59,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $66,100.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Philadelphia, PA?

The most popular types of Collections jobs in Philadelphia, PA are:

What are popular job titles related to Collections Manager jobs in Philadelphia, PA?

For Collections Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Philadelphia, PA look for?

The top searched job categories for Collections Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Collections Manager jobs?

Cities near Philadelphia, PA with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $59,255 per year, or $28.5 per hour.

Full-time

Medical, Dental, Life, PTO

Re-posted 3 days ago


Job description

Responsibilities Include:

  • Maintain daily contact with residents and/or their representatives concerning any aspect of rent collection, including property visits, telephone inquiries, office interviews, coordination of payments, and offering advice on methods of payment
  • Develop and distribute weekly, monthly, quarterly, and annual collections status reports to management
  • Resolves cash application issues in conjunction with the AR Specialist
  • Research and reconcile resident ledgers
  • Works with other team members to resolve and collect payments for disputed charges
  • Create, design, implement and enforce debt counselling policy and procedures to ensure sustainable tenancies
  • Manage all notices and late fees in accordance with policy and procedures
  • Ensures key principles of customer service are adhered to and the needs to vulnerable residents are met
  • Understands rent collections that considers financial circumstances and identify suitable cases for referral to debt counselling services
  • Actively monitors all payment commitments on a consistent basis and takes appropriate action
  • Ensure all YARDI and manual documentation systems are accurately updated and maintained on a timely basis
  • Prepares court documents and paperwork relevant to rent cases including negotiation with tenants and other representatives before hearings
  • Understands Court procedures including liaison with court officials and legal services as required
  • Files and follows through on small claims proceedings
  • Coordinates lock outs in conjunction with Property Managers
  • Coordinates inventories and photographic evidence in respect of items remaining in the property and damage to property
  • Transfers bad debt cases to collection agency in accordance with policy and procedure
  • Maintains continual awareness of changes in the regulation and precedents in respect of rent collection and recovery
  • Provides written reports in relation to collection, legal referral, including provision of referrals to external agencies
  • Liaison between company and collection agency

Benefits:  Medical, Dental, Life Insurance, PTO, Paid Sick Leave and 12 Paid Holidays.  Eligible for benefits 30 days after employment.

Salary:  Based on Experience