ZipRecruiter

Log In

2

Entry Level Collections Jobs in Philadelphia, PA

Top Stack

Be Seen First

Entry level AR/Billing Specialist

Harleysville, PA · On-site

$20 - $28/hr

This opportunity supports collections and finance operations by researching, analyzing, and resolving outstanding account balance issues to improve cash flow.. * This role is responsible for managing ...

OneMain Financial

Loan Sales Specialist

Bensalem, PA · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Bensalem, PA · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Wilmington, DE · On-site

$19 - $23/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Wilmington, DE

$19 - $23/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

next page

Showing results 1-20

All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Philadelphia, PA

Entry Level Collections information

See Philadelphia, PA salary details

$13

$21

$30

How much do entry level collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level collections in Philadelphia, PA is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Philadelphia, PA? The most popular types of Collections jobs in Philadelphia, PA are:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Philadelphia, PA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,052 per year, or $21.7 per hour.

Customer Financial Services (CFS) Internship Program

Simon & Schuster

Riverside, NJ • On-site

$16.50/hr

Part-time, Internship

Posted 24 days ago

Simon & Schuster rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

2nd of 19 rated publishing

Job description

Our Customer Financial Services (CFS) Internship Program offers students an unmatched, behind-the-scenes learning experience within our Customer Financial Services team. Interns will gain firsthand exposure to how we support our external customers and clients, contributing to essential processes that keep our business running smoothly. Guided by a mentor, interns will explore "a day in the life" of an entry-level finance professional.
Responsibilities:
  • Work with assigned team with reviewing customer and client accounts for reconciliations and balance collections
  • Complete special projects as assigned
  • Reporting and assisting the department in meeting monthly and quarterly goals

Requirements:
  • Pursing a degree in Business Management, Finance, or Accounting.
  • Excellent PC Skills, MS Excel (Pivot Tables, V-Lookup)
  • Well organized and good time management skills
  • Attention to details and accuracy

This is a paid, part-time program and will run for 12 weeks beginning in late August 2026.

What Simon & Schuster employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply