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Entry Level Collections Jobs in Philadelphia, PA

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This opportunity supports collections and finance operations by researching, analyzing, and resolving outstanding account balance issues to improve cash flow.. * This role is responsible for managing ...

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Loan Sales Specialist

West Deptford, NJ ยท On-site

$18 - $22/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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Entry Level Collections information

See Philadelphia, PA salary details

$13

$21

$30

How much do entry level collections jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level collections in Philadelphia, PA is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Philadelphia, PA? The most popular types of Collections jobs in Philadelphia, PA are:
Infographic showing various Entry Level Collections job openings in Philadelphia, PA as of July 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $45,052 per year, or $21.7 per hour.
Legal Collections Assistant

Legal Collections Assistant

Potter Anderson & Corroon LLP

Wilmington, DE โ€ข On-site

Full-time

Posted 6 days ago


Job description

Potter Anderson & Corroon LLP, a leading Delaware law firm with more than 100 attorneys and a diverse practice, is seeking a Collections Assistant to expand our growing Finance Team. This entry-level role is ideal for candidates interested in a career in legal finance and accounting. This role supports the firmโ€™s accounts receivable and collections efforts by helping drive timely resolution of outstanding invoices.

This position reports to the Billing and Collections Manager.

DUTIES/RESPONSIBILTIES

  • Monitor accounts receivable and track outstanding client balances
  • Communicate with clients regarding past-due invoices via email and phone
  • Maintain accurate records of collection activity in the firmโ€™s financial system
  • Produce account statements and aging reports to give firm real-time visibility on financial health
  • Partner with billing staff to identify and resolve basic invoice discrepancies
  • Escalate complex collection issues to senior team members or management
  • Support electronic billing (e-billing) submissions and follow-ups
  • Ensure compliance with client billing guidelines and firm policies
  • Perform other duties as assigned

REQUIREMENTS:

  • High school diploma or equivalent required; associate or bachelorโ€™s degree preferred.
  • 1+ year of professional experience in collections, customer service, or administrative support role preferred; law firm or professional services experience a plus. We will train the right candidate.
  • Proficiency in MS Excel, Word, and Windows applications.
  • Strong attention to detail, organization, and follow-through.
  • Excellent written and verbal communication skills with the ability to work effectively across teams.
  • Ability to manage multiple priorities, meet deadlines, in a fast-paced environment.
  • Discretion in handling sensitive and confidential information

PREFERRED SKILLS:

  • Internship or prior exposure to a law firm or professional services environment.
  • Familiarity with billing or accounting systems (a plus, but not required).
  • Strong problem-solving skills and willingness to learn.
  • Team-oriented and professional, and someone who enjoys contributing to a collaborative environment