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Collections Associate Jobs in Reading, PA (NOW HIRING)

Palram

Accounts Receivable and Payable Associate

Kutztown, PA · On-site

$17.75 - $22.75/hr

... collections * Associate Degree in Accounting preferred; High School Diploma required * Must have excellent communication skills and the ability to effectively manage high volumes of email ...

PeopleShare Inc

Warehouse Associate

Shoemakersville, PA · On-site

$19/hr

Warehouse Associate Job Details: * Schedule: Monday - Friday, 8:30am - 5pm * Pay Rate: $19 p/hour ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

Cornwall Family Dentistry

Associate Dentist

Lebanon, PA

$150K - $280K/yr

... collections Benefits Benefits: • Competitive salary • CE allowance • Malpractice insurance coverage • Mentorship and continuing education opportunities • Potential for future partnership ...

PeopleShare

Food Production Associate

Ephrata, PA · On-site

$16 - $17.50/hr

Our openings include receptionist, data entry, customer service, collections, office managers, call ... Production Associate, Food Production Associate, Production Worker, Manufacturing Associate ...

Tory Burch

Sales Associate

Pottstown, PA

$13.50 - $18.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch LLC

Sales Associate

Pottstown, PA · On-site

$13.50 - $18.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

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All JobsCollections Associate JobsCollections Associate Jobs in Reading, PA

Collections Associate information

See Reading, PA salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collections associate in Reading, PA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Reading, PA?

The most popular types of Collections jobs in Reading, PA are:

What cities near Reading, PA are hiring for Collections Associate jobs?

Cities near Reading, PA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,247 per year, or $19.8 per hour.

Accounts Receivable and Payable Associate

Kutztown, PA • On-site

Palram Industries Ltd.
See more jobs at Palram Industries Ltd.external

$17.75 - $22.75/hr

Full-time

Posted 12 days ago

Key responsibilities

  • Process cash applications, checks, and wire deposits for multiple companies and update customer accounts.

  • Perform collection calls, follow-ups, and research A/R and collection issues related to billings and payments.

  • Assist in month-end closing, prepare reports, and support year-end audit activities.

Job description

Accounts Receivable and Payable Associate Job Description

Grade Level  7 (Non Exempt)

Description

The Accounts Receivable and Payable Associate will be responsible for providing financial, administrative, and clerical services relating to the Accounts Receivable and Payable area for multiple companies. (Americas, P2000, Canopia, & Mexico) This position will work independently to complete assignments, as well as contribute as a member of the Finance Team.

Receive Assignment From:

Credit Manager/Accounting Team Lead

  • Processes cash applications for checks and wires deposits for multiple companies and update/clear customer’s accounts
  •  Performs static credit checks for existing customers as needed as back up to Team Lead
  • Prepare weekly collection log for multiple companies and deposit log
  • Perform collection calls and follow ups
  • Completes customer credit references
  • Retrieves invoice status from multiple customer portals
  • Processes credit/debit memo requests
  • Keeps all customer accounts clear and up to date
  • Reaches out to customers to take open credit notes
  • Research A/R and collection issues related to billings/ returns for all customer payments except HD Americas
  • Creates Disputes for invalid deductions as necessary for customers such as Lowes
  • Research shipments and obtain POD copies from shipping companies for QA department (Orgill) and unpaid invoices particularly Lowes
  • Assists warehouse personnel to help identify returns without proper information
  • Calculates, obtains approvals & process Commissions monthly for outside Reps
  • Prepares monthly Credit note file
  • Covers duties of ARA-HD and some duties of Team Lead when on vacation (Cross-trained)
  • Assists in month-end closing by pulling data from G/L for rebates and co-ops
  • Assists with year-end audit and other accounting assignments as necessary
  • Responsible to perform other duties and activities as directed
  • Process invoices ensuring accuracy, completeness and compliance with company policies
  • Participates in the payment run process (ACH, Wires, and Checks)
  • Check and verify weekly payments to Vendors
  • Research & Resolve invoice discrepancies with internal contacts & outside vendors
  • Reconcile vendor statements and validates account balances
  • Produce accurate accruals during month end close
  • Ensure compliance with internal control procedures
  • Review goods receipts to identify vendor deliveries that have not been invoiced

 Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  

  • 1-3 years of experience working in an accounting support position, specifically accounts receivable, invoicing and/or collections
  • Associate Degree in Accounting preferred; High School Diploma required
  • Must have excellent communication skills and the ability to effectively manage high volumes of email communication
  • Self-starter with proven ability to work independently
  • Must be self-motivated and have the ability to work effectively with others
  • Impeccable analytical and organizational skills
  • Prior experience working in an ERP environment (SAP preferred) and Web based Customer’s Portal
  • Familiarity with EDI customers and transactions is a plus
  • Attention to detail.  Daily interface with multiple software/internet systems
  • Demonstrated proficiency with Microsoft Office applications (Word and Excel)
  • Ability to problem solve and deal with a variety of variables in situations where only limited standardization exists

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