ZipRecruiter

Log In

2

Remote Claims Handler Jobs (NOW HIRING)

Crum & Forster

SIU Investigator (Remote U.S.)

TX · Remote

... handlers in development and execution of investigation plans * Conduct and/or case manage claims ... MS #LI-REMOTE What C&F will bring to you * Competitive compensation package * Generous 401K ...

Crum & Forster

SIU Investigator (Remote U.S.)

OK · Remote

... handlers in development and execution of investigation plans * Conduct and/or case manage claims ... MS #LI-REMOTE What C&F will bring to you * Competitive compensation package * Generous 401K ...

Crum & Forster

SIU Investigator (Remote U.S.)

TX · Remote

... handlers in development and execution of investigation plans * Conduct and/or case manage claims ... LI-REMOTE * Competitive compensation package * Generous 401K employer match * Employee Stock ...

Crum & Forster

SIU Investigator (Remote U.S.)

FL · Remote

... handlers in development and execution of investigation plans * Conduct and/or case manage claims ... MS #LI-REMOTE What C&F will bring to you * Competitive compensation package * Generous 401K ...

previous page

Showing results 41-60

All JobsClaims Handler JobsRemote Claims Handler Jobs

Remote Claims Handler information

See salary details

$9

$17

$24

How much do remote claims handler jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote claims handler in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Remote Claims Handler vs Remote Claims Adjuster?

AspectRemote Claims HandlerRemote Claims Adjuster
Required CredentialsInsurance license, customer service skillsInsurance license, technical assessment skills
Work EnvironmentCustomer support, administrative tasksInvestigating claims, evaluating damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

Remote Claims Handlers primarily focus on customer service and administrative support within insurance companies, handling claims inquiries and processing. Remote Claims Adjusters, on the other hand, evaluate damages, investigate claims, and determine settlement amounts. While both roles require insurance licensing, Claims Adjusters typically need more technical assessment skills. Both roles are common in the insurance industry and often searched together, but they differ in responsibilities and skill requirements.

What are the key skills and qualifications needed to thrive as a remote claims handler?

To thrive as a Remote Claims Handler, you need strong analytical skills, attention to detail, and a background in insurance or claims processing, often supported by a relevant degree or professional certification. Familiarity with claims management software, customer relationship management (CRM) systems, and digital communication tools is typically required. Excellent communication, problem-solving abilities, and self-motivation are vital soft skills for success in a remote environment. These competencies ensure accurate claims assessment, efficient remote collaboration, and high-quality customer service.

What is a remote claims handler?

A Remote Claims Handler is a professional who processes insurance claims from a remote location, typically working from home or another off-site environment. Their main responsibilities include reviewing claims, gathering relevant documentation, assessing coverage, and communicating with clients, claimants, and other parties to resolve claims efficiently. They use digital tools and secure platforms to investigate and manage claims while ensuring compliance with company policies and industry regulations. Remote Claims Handlers often work for insurance companies, third-party administrators, or specialized claims processing firms. This role requires strong analytical, communication, and organizational skills.

What are some common challenges faced by remote claims handlers, and how can they be addressed?

Remote claims handlers often face challenges such as staying organized while managing multiple cases, maintaining clear communication with clients and colleagues, and adapting to different digital tools for documentation and claims processing. To overcome these obstacles, it's important to establish a structured daily routine, utilize collaboration platforms for seamless communication, and proactively seek support or training when adopting new technologies. Building strong self-management skills and regularly checking in with your team can also help ensure smooth workflow and job satisfaction.
More about Remote Claims Handler jobs
What cities are hiring for Remote Claims Handler jobs? Cities with the most Remote Claims Handler job openings:
What states have the most Remote Claims Handler jobs? States with the most job openings for Remote Claims Handler jobs include:
What job categories do people searching Remote Claims Handler jobs look for? The top searched job categories for Remote Claims Handler jobs are:
Remote Claims Handler jobs near you
Infographic showing various Remote Claims Handler job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $37,374 per year, or $18 per hour.

Sr Workers Comp Claims Adjuster - California

The Hanover Insurance Group

Roseville, CA • Remote

$69K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Hanover Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

128th of 301 rated insurance

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Workers Compensation Lost Time Claims department is seeking a Senior Casualty Claims Consultant for the California team. This is a remote Full-time/Exempt role.

POSITION OVERVIEW:

The Sr Consultant Casualty Claims is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal and external experts, including legal counsel and technical specialists, to ensure thorough claim evaluation and resolution.

Key responsibilities include representing the company in various forums related to claims litigation, maintaining a high standard of professionalism, and ensuring compliance with regulatory and company standards. The role demands strategic thinking, sound judgment, and the ability to navigate sensitive and high-impact claim scenarios.

IN THIS ROLE, YOU WILL:

  • Independently manage moderate to complex, high-value casualty claims, ensuring thorough analysis and resolution. Lead thorough investigations, assess coverage, and issue appropriate documentation including reservation of rights and coverage letters. Escalate issues as needed.
  • Identify opportunities to transfer risk and pursue subrogation. Proactively resolve disputes, deescalate sensitive situations, and ensure optimal claim outcomes through strategic negotiation and litigation management.
  • Ensure all claims activities comply with regulatory and company standards. Maintain accurate, detailed records and prepare comprehensive reports. Execute jurisdictional compliance requirements and support others in understanding regulatory obligations.
  • Set reserves, authorize payments, and make financial decisions within authority. Demonstrate strong financial acumen and contribute to reserving accuracy and efficiency.
  • Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents. Lead cross-functional meetings and communicate complex information clearly to diverse audiences.
  • Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims handling efficiency. Ensure proper data ingestion, labeling, and protection of personally identifiable information (PII).
  • Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best practices and educational materials.
  • Deliver empathetic, clear communication throughout the claims process. Educate claimants and stakeholders, affirm next steps, and ensure a positive customer experience.
  • Attend industry events and continuing education seminars to stay current with best practices, legal developments, and emerging trends.

WHAT YOU NEED TO APPLY:

  • Bachelor’s degree preferred, or a combination of education and equivalent experience. Typically requires 5–10 years of claims handling experience.
  • Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits.
  • Skilled in negotiating complex claims and developing strategies to influence outcomes. Demonstrates sound judgment and decision-making on high-exposure cases, including litigation and compliance matters.
  • Communicates clearly and effectively in both verbal and written formats across a variety of situations. Selects appropriate communication channels and consistently demonstrates empathy toward all stakeholders.
  • Maintains comprehensive and organized claim records and prepares detailed reports summarizing findings and recommendations.
  • Highly organized with the ability to manage complex workflows and participate in project work. Demonstrates strong time management and desk management skills, and mentors others in these areas.
  • Makes informed decisions based on thorough analysis of complex issues. Evaluates risks and outcomes, acts independently within authority, and identifies patterns in claims to support resolution strategies.
  • Highly skilled in investigating complex cases and collaborating with internal and external experts. Coordinates closely with legal, underwriting, and other stakeholders to ensure thorough evaluation.
  • Possesses in-depth understanding of the regulatory environment and jurisdictional requirements. Handles complex compliance issues and mentors others on regulatory standards.
  • Provides exceptional, empathetic customer service. Effectively manages escalated claims and sensitive customer concerns with professionalism and clarity.
  • Ability to use a personal computer and other standard office equipment.  
  • Ability to sit and/or stand for extended periods.  
  • Required to work on-site as needed. 
  • Ability to travel as necessary. 
  • Ability to work in a fast paced, changing or stressful environment. 
  • Ability to perform work in a noisy/loud work environment.
  • May be required to have and maintain sufficient home-based internet connection.

This job posting provides cursory examples of some of the job duties associated with this position.  The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  


Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

What Hanover Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply