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Long Term Disability Claims Examiner Jobs (NOW HIRING)

Prudential

Disability Claims Examiner - LTD

Newark, NJ · Remote

$53K - $88K/yr

The Team You will be part of the Long-Term Disability (LTD) Claims team which is part of our Group ... We have Long-Term Disability teams based out of New Jersey, Maine, and Arizona as well as fully ...

Lincoln Financial

Claims Examiner II, PDMU 1

Charlotte, NC · On-site

$23.13 - $31.93/hr

Claims transitioning from initial Long Term Disability phase and deemed to have severe or ... As a Claim Examiner II of the PDMU Team, you will continue management of these approved Long Term ...

New

Richmond National

Claims Examiner

Glen Allen, VA · On-site

$65K - $85K/yr

Job Title: Claims Examiner Location: Full time in-office, Richmond, VA 23233 We are seeking a ... Basic Life/AD&D/Short Term/Long Term Disability coverage. * 401(k) - Company match of up to 6% * ...

Aston Carter

Claims Examiner

Naperville, IL · On-site +1

$20/hr

Job Title: Claims Examiner This role entails the review, investigation, evaluation, and ... long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee ...

New

Network Adjusters, Inc.

Claims Examiner

Denver, CO · On-site

$85K - $125K/yr

Network Adjusters is seeking experienced Claims Examiners to join our third-party administrative ... Company-paid life insurance and long-term disability * Supplemental life insurance and optional ...

Allcat Claims Service

Flood Claims Examiner Location: Remote Department: Flood - Quality Assurance Primary Duties ... disability, or status as a protected veteran. #allcatclaims

Allcat Claims Service

Flood Claims Examiner Location: Remote Department: Flood - Quality Assurance Primary Duties ... disability, or status as a protected veteran. #allcatclaims

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Long Term Disability Claims Examiner information

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How much do long term disability claims examiner jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for long term disability claims examiner in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Long Term Disability Claims Examiner, and why are they important?

To thrive as a Long Term Disability Claims Examiner, you need strong analytical abilities, attention to detail, and a background in insurance, healthcare, or a related field, often supported by a relevant degree or industry certifications. Familiarity with claims management software, medical terminology, and regulatory compliance systems is essential. Exceptional communication, empathy, and problem-solving skills help in handling sensitive claimant interactions and collaborating with medical professionals. These skills ensure accurate, fair, and timely claims decisions while maintaining compliance and providing excellent customer service.

What are some common challenges faced by Long Term Disability Claims Examiners, and how can candidates prepare for them?

Long Term Disability Claims Examiners often encounter challenges such as interpreting complex medical documentation, balancing empathy with policy compliance, and handling sensitive communications with claimants. Candidates can prepare by developing strong analytical skills, staying current with regulatory guidelines, and practicing clear and compassionate communication. Familiarity with insurance software and attention to detail are also key to managing large caseloads efficiently and making fair, timely decisions.

What does a Long Term Disability Claims Examiner do?

A Long Term Disability Claims Examiner reviews and processes claims submitted by individuals who are unable to work due to a long-term illness or injury. They evaluate medical records, employment histories, and policy details to determine whether a claimant meets the criteria for disability benefits. The examiner communicates with claimants, healthcare providers, and employers to gather necessary information and makes recommendations or decisions on claims. Their goal is to ensure that claims are handled fairly, accurately, and in accordance with insurance policies and regulations.
More about Long Term Disability Claims Examiner jobs
What cities are hiring for Long Term Disability Claims Examiner jobs? Cities with the most Long Term Disability Claims Examiner job openings:
What are the most commonly searched types of Disability Claims Examiner jobs? The most popular types of Disability Claims Examiner jobs are:
What states have the most Long Term Disability Claims Examiner jobs? States with the most job openings for Long Term Disability Claims Examiner jobs include:
What job categories do people searching Long Term Disability Claims Examiner jobs look for? The top searched job categories for Long Term Disability Claims Examiner jobs are:
Long Term Disability Claims Examiner jobs near you
Infographic showing various Long Term Disability Claims Examiner job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $61,156 per year, or $29.4 per hour.

Disability Claims Examiner - LTD

Prudential Financial, Inc.

Newark, NJ • On-site

$53K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

70th of 300 rated insurance

Job description

Job Classification:
Operations - Insurance Operations
Job Description
Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do.
The Team
You will be part of the Long-Term Disability (LTD) Claims team which is part of our Group Insurance Business. We have Long-Term Disability teams based out of New Jersey, Maine, and Arizona as well as fully remote teams.
The Role
The Long-Term Disability (LTD) Disability Claims Examiner is responsible for providing excellent customer service while managing an assigned block of around 95 to 100 Long-Term Disability claims. You will be expected to utilize judgment and assess risk as you work with various business partners to render claim decisions. As a claim manager you will partner with medical and vocational resources to evaluate disability and support return to work goals. Additional responsibilities include:
  • Deliver an exceptional customer experience that serves to differentiate Prudential from our competitors and ensures that customer commitments and deliverables are achieved.
  • Communication via telephone, email, and text with employees, employers, attorneys, and others.
  • Review and interpret medical records, utilizing resources as appropriate.
  • Complete financial calculations
  • Gain an understanding and working knowledge of the Prudential claim system, policies, procedures, and contracts as well as regulatory and statutory requirements for claim products administered.
  • Apply contract/policy provisions to ensure accurate eligibility and liability decisions.
  • Demonstrate and apply analytical and critical thinking skills.
  • Verify on-going liability and develop strategies for return-to-work opportunities as appropriate.
  • Document objective, clear and technical rationale for all claim determinations and demonstrate the ability to effectively communicate claim decisions to our customers via oral and written communication.
  • Leverage a broad spectrum of resources, materials, and tools to render claims decisions.
  • Provide timely and exceptional customer experience by paying appropriate claims accurately and timely, responding to all inquiries and maintaining expected service and quality standards.
  • Work within a fast-paced environment, with tight deadlines and the ability to balance multiple priorities.
  • Work independently as well as within a team structure.

What You'll Need to Succeed:
  • 2 years minimum of prior Long Term Disability Claim Management or highly relevant experience required
  • Exceptional customer service skills
  • Proven skills in positive and effective interaction with challenging customers
  • Strong written and oral communication skills demonstrated in previous work experience (preference for bilingual verbal communication in Spanish and English)
  • Excellent organizational and time management skills with ability to multitask and prioritize deadlines.
  • Ability to manage multiple and changing priorities.
  • Detail oriented; able to analyze and research contract information.
  • Demonstrated ability to operate with a sense of urgency.
  • Experience in effectively meeting/exceeding individual professional expectations and team goals.
  • Demonstrated analytical and math skills.
  • Ability to exercise critical thinking skills, risk management skills and sound judgment.
  • Ability to adapt, problem solve quickly and communicate effective solutions.
  • High level of flexibility to adapt to the changing needs of the organization.
  • Self-motivated, independent with proven ability to work effectively on a team and work with others in a highly collaborative team environment.
  • Continuous improvement mindset
  • A commitment to support a work environment that fosters Diversity and Inclusion
  • Strong computer literacy and skills with the ability to work within multiple systems; proficiency with PC based programs such as Excel and Word.

#LI-IN
#LI-Remote
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $53,300.00 to $88,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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