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Remote Chat Support Intern Jobs in Silver Spring, MD

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InnovateEDU

Policy Intern

Washington, DC · Remote

$15/hr

High-Impact Writing: Support the development of policy briefs, memos, and actionable ... This is a remote position with an expected schedule of approximately 16 hours per week.

Optimal Networks

SupportCenter Specialist - Tier 1

Rockville, MD · Remote

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Summary As an Optimal SupportCenter Specialist, you will provide remote support services ... chat tools. * Comfortable working a shift that falls between 10:00 AM and 9:00 PM to help provide ...

Proofpoint

Staff Product Support Engineer

Washington, DC · On-site +1

$214K/yr

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat Support Intern information

See Silver Spring, MD salary details

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How much do remote chat support intern jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote chat support intern in Silver Spring, MD is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD?

The most popular types of Remote Chat Support jobs in Silver Spring, MD are:

What are popular job titles related to Remote Chat Support Intern jobs in Silver Spring, MD?

For Remote Chat Support Intern jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Remote Chat Support Intern jobs in Silver Spring, MD are:

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Cities near Silver Spring, MD with the most Remote Chat Support Intern job openings:

Remote Chat Support Intern jobs near you

Maryland (remote) Licensed clinical social worker

Presence

Millersville, MD • Remote

$40 - $48/hr

Full-time

Re-posted 3 days ago

Job description

What youll do

  • Provide direct services and student counseling

  • Participate in IEP meetings

  • Complete comprehensive case reports

  • Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students

  • Conduct social/emotional evaluations and eligibility paperwork

About you

  • Active state license to work independently as a clinical social worker

  • A SSW letter from State DOE or the ability to obtain

  • 1 year of experience providing direct services/counseling in a school setting, excluding your intern year

  • Schedule flexibility and interest in working across time zones

  • Working knowledge of technology, such as headphones and personal computers

  • Owns a reliable personal computer

About Presence

As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, were meeting the needs and creating career options for clinicians todaywherever they are.

Lets talk perks and benefits

  • Flexible, remote scheduling

  • No-cost continuing education courses and clinical workshops tailored to your professional development

  • Access to the award-winning Presence platform, featuring assessments and curated session materials from top publishers like Highlights, SPARK Innovations and more

  • Designated clinical guidance

  • Cross-licensing support

Just so you know

  • All your information will be kept confidential according to Equal Employment Opportunity guidelines

  • Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours

  • Compensation is $40-48 per hour. Pay rate is determined based on experience and market conditions

  • Youll be paid for both direct and indirect time (Example: Indirect includes specific documentation, attending IEP meetings, and more)