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Internship Remote Chat Support Jobs in Silver Spring, MD

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

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Internship Remote Chat Support information

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$8

$17

$23

How much do internship remote chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for internship remote chat support in Silver Spring, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.13 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD?

The most popular types of Remote Chat Support jobs in Silver Spring, MD are:

What are popular job titles related to Internship Remote Chat Support jobs in Silver Spring, MD?

For Internship Remote Chat Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Silver Spring, MD look for?

The top searched job categories for Internship Remote Chat Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Internship Remote Chat Support jobs?

Cities near Silver Spring, MD with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Silver Spring, MD as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,040 per year, or $17.3 per hour.

Internship at APA - Author Marketing Internship

APA

Washington, DC • On-site, Remote

$16.50 - $22/hr

Part-time

Re-posted 12 days ago

Job description

We are currently accepting applications from undergraduate or graduate students for a paid internship during the spring 2026 term, with a possibility of extending to summer and fall 2026 terms.

About the APA Publishing Author Marketing and Business Development office:

As the publishing arm of the nonprofit American Psychological Association, APA Publishing is supported by more than 125 years of research and publication. APA is proud to publish 90 peer reviewed journals spanning the breadth and depth of psychology, with many journals published in partnership with APA's specialty divisions and other national and international societies. The Author Marketing and Business Development team is responsible for growing and strengthening the APA Journals program through author, reviewer, editor, and partner outreach, analytics, and acquisitions.

For more information, see: www.apa.org/pubs/journals, www.apa.org/pubs/highlights, and https://www.apa.org/pubs/journals/resources/  

Requirements:

  • A student currently enrolled in an undergraduate or graduate program of study, with an interest in psychology, academic publishing, marketing, communications, or related disciplines.
  • Excellent writing, communication, and organizational skills.
  • Experience with and interest in social media strategy (Bluesky, X, LinkedIn, Facebook).

Interns can expect to learn the following:

  • How the American Psychological Association operates as a nonprofit academic publisher, focusing in particular on the APA Journals program.
  • How APA promotes its noteworthy research via various social media channels.
  • The latest news and noteworthy findings across the field of psychology.
  • Publishing analytics, including benchmarking analyses.
  • Intern projects vary but may include drafting social media posts and corresponding visuals, constructing social media calendars (including holidays and awareness days), testing various post types, conducting competitor research, and assisting with editor conference requests. 
  • Estimated weekly schedule: 10 hours a week, with a possibility for up to 20 hours a week if determined necessary.

Job Location - Remote: APA internships may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work interns may not work from the following states or U.S. territories: Alaska, Arkansas, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Mississippi, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming. 

To apply for our internship program, click on the “Apply Now” button. APA requests a cover letter and resume as attachments with all applications. Please note that due to the high volume of applications, we request that students combine all application materials into one document (i.e. PDF) before submitting their application. Please note that we are not able to acknowledge each applicant; only those applicants selected for an interview will be contacted by the hiring manager. If you have any questions, please email internship@apa.org. 

The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, personal appearance, familial status, family responsibilities, matriculation, political affiliation, genetic information, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

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