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Internship Remote Chat Support Jobs in Silver Spring, MD

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Interacting with customers (and potentially internal users) via phone, email, chat, or video ...

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All JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Silver Spring, MD

Internship Remote Chat Support information

See Silver Spring, MD salary details

$8

$17

$23

How much do internship remote chat support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for internship remote chat support in Silver Spring, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.13 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD? The most popular types of Remote Chat Support jobs in Silver Spring, MD are:
What are popular job titles related to Internship Remote Chat Support jobs in Silver Spring, MD? For Internship Remote Chat Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Silver Spring, MD look for? The top searched job categories for Internship Remote Chat Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Internship Remote Chat Support jobs? Cities near Silver Spring, MD with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
REMOTE - HR Assistant - Internship Administrative Coordinator

REMOTE - HR Assistant - Internship Administrative Coordinator

Que Technology Group

Baltimore, MD • On-site, Remote

$15/hr

Part-time, Internship

Posted 5 days ago

Job description

Note from the Hiring Team: At any point, this role may be in an active hiring or pipeline phase. We keep this posting live to connect with strong candidates ahead of openings. Our hiring process is flexible and may shift depending on internal needs.
We prioritize pre-vetted applicants who meet the address requirements listed below and are open to shaping the role based on evolving needs and candidate experience. So even if this isn’t a perfect match, we encourage you to apply!

Que Technology Group (QTG) is a small, minority-owned IT company based in Baltimore, MD. Our internship program runs continuously until graduation and offers students hands-on, real-world experience.
This role focuses on providing administrative support for the internship program. We work with college students of all majors, helping them grow their skill sets and gain mentorship in a professional environment that bridges academic life and the IT field.
As a part-time employee, you’ll enjoy perks like flexible scheduling (Monday–Friday) and participation in company-sponsored events.
If you're looking to be part of a great team and expand your professional toolkit, QTG is the place for you!

Position: Internship Program Administrative Coordinator
The Internship Program Administrative Coordinator is responsible for supporting the Internship Program Operations Coordinator and providing day-to-day support for the internship program.
Primary Responsibilities

  • Generate weekly task emails for interns to fulfill their 15 hours each week. This includes curating content from a variety of topics and creating thought-provoking, critical thinking questions.

  • Oversee daily management of intern activities, task assignments, and ongoing projects.

  • Managing individually assigned tasks on Intern Microsoft Teams group and ensuring all tasks are being assigned to the interns during the week

Additional Responsibilities

  • Serve as an additional point of contact for interns.

  • Lead efforts to grow our Intern-Alumni Program.

  • Collaborate with the Internship Operations Coordinator and Human Resources on new initiatives

  • Offer fresh insights for enhancing or updating current internship initiatives.

  • Provide support to both the Internship Program Operations Coordinator and the Human Resources department as needed.

Skills & Abilities

  • Excellent verbal and written communication in a team setting

  • Strong time management and organizational skills

  • Experience working with college students or alumni is a plus

  • Exceptional attention to detail

  • Ability to take initiative and work independently or collaboratively

  • Quick learner with adaptability to new systems or processes

  • Open-minded and creative thinker, eager to contribute new ideas

  • Technical experience is a plus

  • Familiarity with Microsoft Office365 (Excel, Word, Outlook, Teams, PowerPoint, etc.)

Position Details

  • Hourly Rate: $15.00

  • Hours: 15 hours per week (flexible Monday–Friday)

  • Location: Remote – Must have a permanent home address in MD or GA

Candidate Requirements

  • Must have a permanent address in a HubZone area and must provide address verification documents 

  • Must commit to 15 hours per week (60 hours per month)

  • Submit weekly reports by Friday at 5:00 PM

  • Submit bi-weekly timesheets by the required deadline

We’d love to have you join the QTG family! Visit our website at www.qtg-hq.com and connect with us on LinkedIn and Twitter
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.