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Remote Chat Support Intern Jobs in Silver Spring, MD

Remote FLSA Status: Non-Exempt NASTAD Position Level and Job Family: Intern, Policy & Legislative ... supporting the development of deliverables to aid health department efforts to navigate federal ...

New

Remote FLSA Status: Non-Exempt NASTAD Position Level and Job Family: Intern, Policy & Legislative ... supporting the development of deliverables to aid health department efforts to navigate federal ...

New

Washington, DC Area Preferred (Remote Available-see note under location section) ORGANIZATION Issue ... Support the organization's efforts to defend free and fair elections while strengthening our ...

Support the drafting of press releases and quotes * Use Muck Rack to distribute releases to key ... If remote, they must reside in a state where Issue One is formally established. These states ...

Writing Intern

Washington, DC · Remote

$17.50/hr

The Writing Intern will provide administrative support to the communications team (and other ... Supporting original research by finding sources and secondary materials Expectations: * Remote ...

Philanthropy Intern

Washington, DC · On-site +1

$18.40/hr

Provide support with event planning and any logistical needs. * Help all members of the ... If remote, they must reside in a state where Issue One is formally established. These states ...

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

AI Intern - DP&T

Washington, DC · Remote

$17 - $22.50/hr

Remote, USA Department: Digital Products & Technology - Data Science & Engineering Reports to ... Non-exempt Role Overview: The AI Intern will support the Data Science & Engineering team in ...

New

Sales Intern

Mclean, VA · Remote

$15.25 - $20.50/hr

Remote Schedule: Flexible About the Opportunity DeBerry Federal is looking for ambitious, self ... You'll receive qualified sales leads, product training, and ongoing support. Your primary ...

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Interacting with customers (and potentially internal users) via phone, email, chat, or video ...

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Remote Chat Support Intern information

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How much do remote chat support intern jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote chat support intern in Silver Spring, MD is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Support Interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a Remote Chat Support Intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD? The most popular types of Remote Chat Support jobs in Silver Spring, MD are:
What are popular job titles related to Remote Chat Support Intern jobs in Silver Spring, MD? For Remote Chat Support Intern jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Remote Chat Support Intern jobs? Cities near Silver Spring, MD with the most Remote Chat Support Intern job openings:
Intern, Legal Research

Intern, Legal Research

NASTAD

Washington, DC • On-site, Remote

$20/hr

Other

Posted yesterday


Job description

Company Description

NASTAD is a leading non-partisan, non-profit association that represents public health officials who administer HIV and hepatitis programs in the U.S. Our mission is to advance the health and dignity of people living with and impacted by HIV/AIDS, viral hepatitis, and intersecting epidemics by strengthening governmental public health systems and leveraging community partnerships. Our vision is a world committed to ending HIV/AIDS, viral hepatitis, and intersecting epidemics.  

NASTAD represents public health officials in all 50 U.S. states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, seven local jurisdictions, and the U.S. Pacific Island jurisdictions. 

Job Description

Position Title: Intern, Legal Research
Reports to: Manager, Legal Research
Team: Policy and Legislative Affairs
Salary Range: $20.00 per hour
Hours and Duration: 20 hours per week from September through December
Location: Remote 
FLSA Status: Non-Exempt 
NASTAD Position Level and Job Family: Intern, Policy & Legislative Affairs
Work Requirements: This position offers fully remote work arrangements, while adhering to Eastern Time (ET) hours. 

Position Summary

The Legal Research Intern will assist the Legal Research team with the implementation of key activities under NASTAD's health systems legal and policy portfolio, including conducting public health legal research, synthesizing complex policy material, and supporting the development of deliverables to aid health department efforts to navigate federal, state, and local laws and policies.  This position will provide the Legal Research Intern with the opportunity to expand their legal research and policy analysis skills in a meaningful way that supports public health efforts related to HIV programs. 

Essential Duties

  • Conduct statutory and regulatory research on topics related to HIV and hepatitis policy issues and legislation. 
  • Assist in the development of resources, reports, tools/toolkits, and other materials based on legal research conducted. 
  • Execute amendments to existing NASTAD statutory and regulatory research products to ensure accuracy of information. 
  • Oversee updates to NASTAD's 50-state jurisdictional analysis of HIV data privacy and HIV transmission laws. 
  • Other duties and special projects as assigned.
Qualifications

Minimum Qualifications

Skills/Knowledge/Abilities

  • Capability to manage multiplepriorities and competing deadlines in a fast-paced environment while maintaining strong attention to detail. 
  • Strong research, writing and communication skills. 
  • Ability to take initiative and work independently. 
  • Familiarity and skill in legal research using Westlaw. 
  • Knowledge of Microsoft Office applications. 

Experience/Education 

  • Bachelor's degree or higher or any equivalent combination of training, education, and experiencethatdemonstrates thecandidate'sability to perform the position's duties. 
  • Accomplished a minimum of one year of law school and currently in the process of receiving Juris Doctorate. 
  • Completed at least one Legal Research and Writing course through Juris Doctorate program. 
  • Preference of one previous intern or work experience in a legal office. 

NASTAD Competencies 

  • Leadership - Integrates in their work and at the team level a strategic vision and critical analysis that optimizes success for projects, staff, and organizational priorities as applicable.  
  • Communications - Strategically communicates internally and externally in a transparent, concise, respectful, and trauma-informed manner; simplifies complicated concepts and communicates them regardless of the situation or audience. 
  • Teamwork -Proactively contributes toward the completion of team tasks and team building. Champions an anti-racist, collaborative, and supportive organizational team culture.  
  • Reliability and Adaptability -Takes ownership of own objectives and performance. Independently completes tasks in a timely and consistent manner. Adapts to, and integrates in own tasks, changes in work environment, priorities, and organizational needs. 
  • Problem-solving and analytical thinking - Takes a solutions-focused approach to problem-solving: identifies a problem, finds the root cause, and structures logical solutions. Able to solve problems by analyzing situations and applying critical thinking to resolve them. 
Additional Information
  • $20.00 per hour 
  • No more than 20 hours per week from September through December 
  • Fully Remote work
  • Interest in working with a national HIV/AIDS and viral hepatitis public health organization and with the communities most impacted by these epidemics.