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Remote Chat Support Intern Jobs in Silver Spring, MD

Anera

Writing Intern

Washington, DC · Remote

$17.50/hr

The Writing Intern will provide administrative support to the communications team (and other ... Supporting original research by finding sources and secondary materials Expectations: * Remote ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

  • Retirement

  • PTO

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

  • Retirement

  • PTO

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Interacting with customers (and potentially internal users) via phone, email, chat, or video ...

ihs

Digital Marketing Intern (Remote)

Arlington, VA · Remote

$20/hr

Job Summary The Digital Marketing Intern supports the Communications and Marketing team in executing day-to-day digital marketing activities across social media publishing, paid digital advertising ...

Ashoka

Youth Safeguarding & Autonomy Intern

Arlington, VA · On-site +1

$17.25 - $23/hr

Over 40 years, Ashoka has supported nearly 4,000 social entrepreneurs in more than 90 countries ... You are comfortable working independently in a remote environment and collaborating across a ...

Ashoka

Youth Safeguarding & Autonomy Intern

Arlington, VA · Remote

$17.25 - $23/hr

Over 40 years, Ashoka has supported nearly 4,000 social entrepreneurs in more than 90 countries ... You are comfortable working independently in a remote environment and collaborating across a ...

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How much do remote chat support intern jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote chat support intern in Silver Spring, MD is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD?

The most popular types of Remote Chat Support jobs in Silver Spring, MD are:

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Writing Intern

Anera

Washington, DC • Remote

$17.50/hr

Other

Re-posted 4 days ago

Job description

Position Summary:
The Writing Intern will provide administrative support to the communications team (and other departments as needed) at Anera. The ideal candidate will have a strong connection to Anera's mission and be eager to learn more about the various facets of Anera's fundraising, communications, and business development work. The intern must be detail-oriented, able to juggle competing priorities, and have strong writing and research skills. This position will offer opportunities to further interns' knowledge and experience in communications in a fast-paced office environment, while also allowing for opportunities to explore the development sector as a whole.

Duties & Responsibilities:
  • Research and write relevant reports on Anera programs for publication
  • Edit success stories and other materials for publication on Anera’s website
  • Assist the communications team in developing informational materials and social media content
  • Convert technical and project proposals to external facing content (including fundraising documents, social media posts, website content, etc.)
  • Create new content from existing content (social media copy, blog posts, reports, program presentations, etc.)
  • Copywriting to simplify language to ensure consistent branding and accessible reading levels for public consumption
  • Organizing photos from program staff for use in publications
  • Supporting original research by finding sources and secondary materials

Expectations:
  • Remote internship opportunity with preference for candidates in Eastern Time Zone 
  • Follow a consistent, regular working schedule of at least 15 hours per week
  • Complete projects and tasks in a timely manner by established deadlines
  • Meet weekly with direct manager and provide tasks and project updates

Qualifications/Skills: 
  • Pursuing writing intensive major (English, political science, history, or other related field of study) 
  • Extensive writing experience 
  • Social media experience preferred 
  • Knowledge of eastern MENA region preferred

Location:  Washington D.C. area preferred but will consider candidates who are remote within the U.S. (EST) within a state we are registered to hire in.
About Anera
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors. 

Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.