Remote Chat Support Intern Jobs in Gaithersburg, MD

Requisition Number: 29716
Required Travel: 0 - 10%
Employment Type: Temporary Worker
Anticipated Salary Range: $0.00 - $0.00
Security Clearance: TS/SCI
Level of Experience: Intern HI
This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.
Leadership Mindset at HII - Mission Technologies
Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes-regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities:

• Know & Grow Your People - Commit to learning and supporting team success.
• Build Relationships - Communicate openly, collaborate well, and build trust.
• Take Ownership - Deliver on commitments and take pride in your work.
• Customer First - Focus on the mission and those we serve.
• Shape the Future - Bring ideas, curiosity, and continuous improvement.
• Act with Urgency - Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.
Job Description
This is an UNPAID internship through the DoD SkillBridge Program for transitioning active-duty US military personnel. DoD SkillBridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service. The intern will actively train on meaningful projects and work closely with a mentor and with senior company leadership. HII Mission Technologies (HII-MT) Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII-MT.
Skill Bridge intern will train as an All Domain Operations (ADO) Program Manager within the HII Mission Technologies, reporting to a designated Mission Technologies Program Manager, with the primary goal of learning program management principles, technologies, and core operational functions, as well as the roles and responsibilities of program/project management within a civilian contracting firm. A secondary goal is to achieve a cross-organizational understanding of how industry works. The intern will be assigned special projects as needed.
Desired End State (3-4 month target)

• At the end of four months, the intern will be able to describe core functions of program management, have a basic knowledge of software technologies, government contracting procedures, managing program operations to ensure production schedules are met, system resources are utilized efficiently and effectively, and proper relationships are established between customers
• The intern will gain a functional understanding of schedule, performance, and risk identification / mitigation on initiatives including but not limited to systems, tools, equipment, software, facilities and other activities
• The intern will be oriented to profit and loss of a large complex program
• The intern will be trained on all phases of programs from inception through completion.
• The intern will support a program contained at one primary geographic location however covering remote locations and multiple business functions and employees directly assigned to program
• The intern will be trained on processes to track cost, schedule and technical performance of company programs
• HII Mission Technologies will benefit from the military and experiential background of the SkillBridge intern and considers the SkillBridge internship an overall positive experience.

Assumptions/Restrictions

• SkillBridge interns are not authorized to represent HII to DoD or Government customers while participating in the DoD SkillBridge Program Internship. Interns can participate and train behind the scenes as long as they are not interacting with customers.
• If candidate is selected and approved, SkillBridge Intern can be present to work with one of the Business Development or Capture teams located at one of the primary HII Office locations nationwide.

Essential Job Responsibilities
Training Location: Remote
Training Plan
Phase 1 - Basics

• Week 1: In processing, Introductions/office familiarization
• Week 2: Intro to Program Management, Operations, Annual Operating Plans, and business development
• Week 3: Intro to primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance
• Week 4: Intro to program milestones and monitoring adherence to master plans and schedules, identify program problems and obtains solutions, such as allocation of resources or changing contractual specifications
• Week 5: Intro to work of employees including management level assigned to the program from technical, manufacturing and administrative areas

Phase 2 - Program Management

• Week 6: Project Management Institute resources, research, and PMBOK training for PMP certification exam
• Week 7: Review of HII Mission Technologies portfolio - C5 intelligence, surveillance and reconnaissance (C5ISR), and cyber; secure enterprise IT engineering and operations; military training and simulation; logistics management and integrated product support; and fleet maintenance, modernization, repair and sustainment.
• Week 8: Coordinate resolutions to production-related problems
• Week 9: Managing required manpower support levels throughout the period of performance of the task order

Phase 3 - Federal Contracting

• Week 10: HII Mission Technologies existing FEDSIM, IAC MAC contract vehicles, available ceilings for additional revenue generation, and how DoD customers use these pathways to pay for services and products
• Week 11: How Operations interacts and supports Growth elements - Business Development, Capture Management, and Proposals
• Week 12: Standardization practices across various business groups, process options to suit specific needs, and preventing project failures
• Week 13: Review of previous 12 weeks and conclusion of internship

Additional Goals

• Networking and introductions to senior leadership withing the All Domain Operations (ADO) Business Group

Minimum Qualifications
Active-Duty Military ONLY within final 180 days of active-duty service. Applications accepted within final 12 months of active-duty service. Education and Experience dependent on Program of Instruction.

• Transitioning US military service member with program/project experience and technical background
• Commitment to learning HII standards and skills in Program and Project Management

#LI-RM1
Preferred Requirements

• 10-15+ years of Program Management experience
• PMP/PMI certification
• DAWIA Level 3 certification

Physical Requirements
Physical Requirements will vary and is dependent on the Program of Instruction.
The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.