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Remote Chat Support Intern Jobs in Rosedale, MD (NOW HIRING)

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Remote Chat Support Intern information

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$8

$16

$23

How much do remote chat support intern jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote chat support intern in Rosedale, MD is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Support Interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a Remote Chat Support Intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What cities near Rosedale, MD are hiring for Remote Chat Support Intern jobs? Cities near Rosedale, MD with the most Remote Chat Support Intern job openings:
Remote Chat Support Intern jobs near you
Business Analytics Intern (Remote)

Business Analytics Intern (Remote)

CareFirst

Baltimore, MD • Remote

Other

Posted 12 days ago

CareFirst BlueCross BlueShield rating

7.4

Company rating: 7.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

204th of 261 rated insurance

Job description

Resp & Qualifications

As a Business Analyst Intern, your primary responsibility will be to research, analyze and breakdown new requirements under the supervision of experienced IT leadership. Interns are expected to aid teams with deliverables, perform detailed analysis, and build strong working relationships with clients. In addition, as a Business Analyst Intern your role you will focus on continuously developing your technical and professional skills to grow and expand your role on the team.

CareFirst runs a year-round internship program. The ideal candidate is someone who can commit to work throughout the year - full-time 40 hours in the Summer. part-time up to 15-20 hours in the Spring/Fall AND

Team and Organization

This role will be in full support of the Member Experience team within CareFirst. The Member Experience team focuses on creating a best-in-class experience for our members and allow them to self-serve all their insurance needs. The teams are designed to be cross-functional Agile teams that excel at creating the best user experience in the industry. The person in this role will help to bring the voice of the members to everything that we do and create. Getting key insights into what our members need and want to see will help keep the teams focused on bringing the best value.

Responsibilties:

The primary objectives of the Business Analyst Intern are to learn, support, engage with, and augment the duties of the application team. Key responsibilities include:

Work with Product Owners and Managers to detail new functional requirements as detailed stories.

Participate in daily Agile sessions with the IT team.s

Assist product owners in following up with questions from the team to the stakeholders.

Participate in learning activities to better understand the job functions and Agile methodologies.

Responsibilities will shift based on candidates technical background and acumen.

Minimum Requirements:

This internship is open to rising Juniors and Seniors Only, majoring in Business Administration, Computer Science or an IT-related field.

Strong analytical and problem-solving skills.

Excellent facilitation and organizational skills.

Exposure to SQL and programming languages is helpful.

Knowledge, Skills and Abilities (KSAs)

Basic requirements gathering, documentation, research, and learning of multiple tools/instruments/methodologies/processes involved with product development.

Transition business requirements into stories for the product backlogs required to define the scope of application development efforts.

Collaborate with business leaders to define and provide IT solutions in an agile environment.


Salary Range: 19,760 - 26,000

Salary Range Disclaimer

The hire range posted is an annual rate. All intern positions will be paid hourly.

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

What CareFirst BlueCross BlueShield employees say

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Hours and flexibility

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